Miele CM5510SG Operating Instructions Manual
Miele CM5510SG Operating Instructions Manual

Miele CM5510SG Operating Instructions Manual

Countertop coffee machine
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Operating Instructions
Countertop Coffee Machine
To prevent accidents and machine damage, you must read these
instructions before installation or use.
en-US
M.-Nr. 11 675 681

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Summary of Contents for Miele CM5510SG

  • Page 1 Operating Instructions Countertop Coffee Machine To prevent accidents and machine damage, you must read these instructions before installation or use. en-US M.-Nr. 11 675 681...
  • Page 2: Caring For The Environment

    15 minutes. Then the Consult with local authorities, dealers or coffee machine will switch off Miele in order to dispose of and recycle 15 minutes after the last drink has electrical and electronic appliances. been made or a sensor button has Miele assumes no responsibility for been tapped.
  • Page 3: Table Of Contents

    Contents Caring for the environment ..................Saving energy........................IMPORTANT SAFETY INSTRUCTIONS..............Machine description ....................14 Controls and indicators ....................15 Operation ........................16 Before first use ......................17 Water hardness ......................19 Filling the water tank ....................20 Filling the coffee bean container ................21 Switching on and off.....................
  • Page 4 Contents Making drinks stored in a profile .................. 33 Changing the name ......................33 Delete profile........................33 Setting when the profile should change (Change profile) ........34 Settings ........................... 35 Displaying and changing Settings................35 Language.......................... 35 Timer: switch off after....................35 Eco Mode ........................
  • Page 5 Contents Appliance warranty and product registration ............. 61 Accessories ........................62 Electrical connection....................63 Installation........................64 Appliance dimensions....................65 Technical data ........................ 66...
  • Page 6: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS. Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them on...
  • Page 7: Intended Use

    IMPORTANT SAFETY INSTRUCTIONS Intended use This coffee machine is intended for household use.  Do not use the coffee machine outdoors.  This coffee machine must not be used at altitudes above 6560 ft  (2000 m). The machine is intended only for the preparation of coffee-based ...
  • Page 8: Safety With Children

    IMPORTANT SAFETY INSTRUCTIONS Safety with children  Danger of burning and scalding at the dispensers. Children's skin is far more sensitive to high temperatures than that of adults. Ensure children do not touch hot surfaces of the coffee machine or place parts of their body under the dispensers.
  • Page 9 The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated operation or in operation that is not synchronized with the grid power supply, or these measures must be replaced by equivalent measures in the installation.
  • Page 10 Repairs may only be carried out by a Miele-authorized service technician. The manufacturer's warranty may be invalidated if the appliance is  not repaired by a Miele approved service technician from Technical Service. For repairs, the coffee system must be disconnected from the ...
  • Page 11: Proper Use

    IMPORTANT SAFETY INSTRUCTIONS Proper use  Danger of burning and scalding at the dispensers. The liquids and steam dispensed are very hot. Keep away from the area underneath the dispensers when hot liquids and steam are being dispensed. Do not touch hot components. Hot liquid or steam could spatter from the spouts.
  • Page 12: Accessories And Parts

    Do not use the coffee system to clean objects.  Accessories and parts Miele can only guarantee the safety of the appliance when genuine  Miele replacement parts are used. Faulty components should only be replaced by genuine Miele replacement parts.
  • Page 13  hardness level in your area. Descale the machine more frequently in areas with very hard water. Miele cannot be held liable for damage arising from insufficient descaling, the use of incorrect descaling agent or the use of descaling agent that is not of the appropriate concentration.
  • Page 14: Machine Description

    Machine description a Lower panel with drip tray cover g Grinder setting (behind the service panel) b Main dispenser with Cappuccinatore h Brew unit (behind the service panel) and hot water dispenser c On/Off button  i Park position for milk pipework d Control panel j Drip tray with lid and grounds container...
  • Page 15: Controls And Indicators

     sensor button For showing information about the Additional drinks current action or status (CM 5410, CM 5510, Profiles d Optical interface CM 5710) (for Miele Technical Service only) Maintenance Parameters e Arrow buttons    Settings For scrolling through lists, selecting entries, or changing values j “2 portions”  sensor button...
  • Page 16: Operation

    You will then be able to start an action or change settings in the menu. A scroll Select drink bar at the right of the display shows that Miele  additional options or text are available. To select an option, tap the arrow buttons ...
  • Page 17: Before Using For The First Time

     Remove the protective film from the  Tap the On/Off button . drip tray cover and place it into the appears briefly in the Miele - Willkommen lower panel. display.  Place the coffee machine on a level  Use the arrow buttons  to flat surface that is not sensitive to highlight the required language.
  • Page 18 Before first use To ensure that any coffee residues from the factory testing process are removed from the brewing system, please throw away the first 2 cups of coffee when using the coffee machine for the first time. A larger quantity of coffee beans is ground for the first coffee drinks.
  • Page 19: Water Hardness

    Water hardness Water hardness is an indication of the Setting water hardness amount of minerals dissolved in water.  Tap the  sensor button. The more minerals in the water, the  Select    | higher the water hardness. The harder Settings Water hardness confirm with OK.
  • Page 20: Filling The Water Tank

    Filling the water tank Make sure that the water container  Risk to health due to handle is on the right so that the lid contaminated water. can close properly. Bacteria can develop in water which has been sitting in the water If the water container sits a little too container for too long and is a risk to high or at an angle, check that it is...
  • Page 21: Filling The Coffee Bean Container

    Filling the coffee bean container  Risk of damage to the grinder due to incorrect operation. The coffee machine will be damaged if the bean container is filled with unsuitable substances such as liquids, ground coffee, or coffee beans treated with sugar, caramel, or similar.
  • Page 22: Switching On And Off

    Switching on and off Switching the coffee machine Switching the coffee machine  Tap the On/Off button .  Tap the On/Off button . If you have made a drink using milk, The appliance heats up and rinses the will appear in the Place valve in drip tray pipework.
  • Page 23: Adjusting The Coffee Dispensers To The Cup Height

    Adjusting the coffee dispensers to the cup height You can adjust the main dispenser to suit the height of the cup you are using so that the coffee or espresso will not cool down as quickly and the crema will have a better consistency.
  • Page 24: Preparing Beverages

    Preparing beverages Hot milk and milk froth can also be  Danger of burning and scalding at made. the dispensers. The liquids and steam dispensed are Milk and milk alternatives very hot and can cause scalding. Cow’s milk or alternative plant-based Keep away from the area underneath dairy products (e.g., soy milk) the dispensers when hot liquids and...
  • Page 25: Using Milk From Milk Cartons Or Other Suitable Containers

    Make sure that it is or other type of packaging. sufficiently immersed in the milk. Tip: The Miele milk flask is the perfect addition to Miele coffee machines if you make a lot of coffees with milk. The milk flask is dishwasher-safe and easy to store in the fridge after preparing.
  • Page 26: Making A Coffee Drink

    Preparing beverages Making a coffee drink  Place a cup under each of the main coffee dispenser spouts.  Place a cup under the central spout.  Tap the  sensor button immediately  If you want to make a coffee with hot before or after you start making a milk or milk froth, prepare the milk drink.
  • Page 27: Making Coffee With Ground Coffee

     First take the lid off of the coffee bean The CJ JUG coffee pot is available to container and then take the cover off order from the Miele online shop, from the ground coffee chute. Miele Technical Service, or from your Miele dealer.
  • Page 28: Dispensing Hot Water (Cm 5410, Cm 5510, Cm 5710)

    Preparing beverages Dispensing hot water (CM 5410, CM 5510, CM 5710) Please note that the water dispensed is not hot enough for making black tea.  Place a suitable container centrally underneath the main dispenser.  Tap the  sensor button.  Select   | Additional drinks Hot Water confirm with OK.
  • Page 29: Grinder Setting

    Grinder setting The grinder setting determines the contact time between the ground coffee and the water, known as the extraction time. Only when the ideal grinder setting is selected can the appliance dispense a perfect cup of coffee with a fine, hazelnut-brown crema.
  • Page 30: Amount Of Coffee, Brew Temperature, And Pre-Brewing

    Amount of coffee, brew temperature, and pre-brewing You can set the amount of coffee, the Brewing temperature for coffee brewing temperature, and pre-brewing drinks for each drink individually. To do this, The brewing temperature must be first select the drink from the adapted to the roast of the beans you  menu and then adjust the Parameters...
  • Page 31: Portion Size

    Portion size The flavor of the coffee produced Canceling portion size programming depends not only on the type of coffee,  Tap the drinks button again or the but also on the amount of water used.  sensor button for drinks from You can program the amount of water Additional drinks for all coffee drinks and hot water to suit...
  • Page 32 Portion size Changing the portion sizes in the Parameters menu You can only change the portion sizes for lungo, caffè latte, hot milk, and milk froth via the menu. Parameters  Place a suitable container under the main dispenser.  Tap the  sensor button and select Parameters ...
  • Page 33: Profiles

    You can now change the drinks individually. Profiles Making drinks stored in a profile In addition to the Miele drinks menu (Miele profile), you can create individual  Place a suitable container under the profiles to cater for different tastes and main dispenser.
  • Page 34: Setting When The Profile Should Change (Change Profile)

    - Manual: The selected profile will remain active until you select another one. - After each use: The machine will revert to the Miele profile whenever a drink is dispensed. - When turned on: The Miele profile will be displayed whenever the coffee...
  • Page 35: Settings

    Settings Displaying and changing System lock  Settings You can lock the coffee machine to prevent it from being used by The drinks menu is displayed. unauthorized persons, such as children.  Tap the  sensor button. Temporarily deactivating the system  Select and confirm with OK.
  • Page 36: Demo Mode (Showroom Program)

    Settings Demo mode (showroom program) Do not activate this setting for domestic use.  function enables the Demo Mode coffee machine to be demonstrated in stores or showrooms. Although the sensor buttons and display seem to be working, the thermo block is not being heated.
  • Page 37: Cleaning And Care

    Cleaning and care  Risk to health due to inadequate cleaning. Heat and moisture inside the coffee machine can cause coffee residues to become moldy and/or milk residues to go off and pose a risk to health. Carefully clean the coffee machine regularly. Overview of cleaning intervals Recommended frequency What do I have to clean/maintain?
  • Page 38: Clean By Hand Or In Dishwasher

    Cleaning and care - Ground coffee chute cover Clean by hand or in dishwasher The brew unit is not dishwasher safe.  Danger of burning and scalding Only clean the brew unit by hand on hot components or by hot liquids. with warm water.
  • Page 39: Grounds Container, Drip Tray, And Drip Tray Cover

    Cleaning and care To avoid damaging the surfaces of your A prompt will appear in the display appliance, do not use the following when the drip tray and/or the grounds cleaning agents: container is full and needs to be emptied. Empty the drip tray and the - cleaning agents containing soda, grounds container.
  • Page 40: Cleaning The Water Container

    Cleaning and care Cleaning the water container filter Clean the water container filter once a month. The water container filter is located under the water container.  Remove the water container.  Make sure that the drip tray cover is correctly fitted (see illustration).
  • Page 41 Cleaning and care  Clean all parts thoroughly.  Pull the stainless steel cover off.  Clean the surfaces of the main dispenser and the dispensing spouts with a damp cloth. If the milk pipe connecting pieces are blocked, clean them under running water with the brush supplied: ...
  • Page 42: Milk Pipe

    Cleaning and care Milk pipe If you have released the connecting piece from the milk pipe: when  Risk to health due to inadequate reassembling, ensure that the smaller, cleaning. thinner end of the connecting piece is Milk naturally contains bacteria. Heat pushed into the hose.
  • Page 43: Cleaning The Casing

    Cleaning Agent for milk pipes. The pipework automatically before switching cleaning agent for milk pipes has been off. You can also start the Rinse appliance specially developed for use with Miele function manually. Coffee Machines and prevents subsequent damage.
  • Page 44: Degreasing The Brew Unit

    Cleaning and care It is available to order from the Miele  Place the container next to the online shop, from Miele Service, or from machine and hang the milk pipe in the your Miele dealer. cleaning solution. Make sure that it is...
  • Page 45 Cleaning and care Degreasing the brew unit  Press and hold the button under the brew unit handle  and, while doing No drinks can be made and Degrease the so, turn the handle to the left . brew unit and clean the interior of the appears in the display.
  • Page 46: Descaling The Appliance

    Cleaning and care  Clean the interior of the coffee  Press the button on the end of the machine. Make sure that the areas handle of the brew unit  and while highlighted in the illustration are doing so turn the handle clockwise . cleaned especially well.
  • Page 47 The descaling tablets are available to out. order from the Miele online shop, from Miele Service, or from your Miele dealer. You can switch the coffee machine off if you do not want to carry out the You will need 1 descaling tablet to...
  • Page 48 Cleaning and care Carrying out descaling  Reinsert the water container.  Follow the additional instructions given in the display. When Rinse, refill and insert the water appears in the container. Close the door. display:  Remove the water container and rinse it thoroughly with clean water.
  • Page 49: Frequently Asked Questions

    Error messages must be confirmed with OK, otherwise the message may reappear in the display even though the problem has been remedied. To address the fault, follow the instructions on the display. If the error message appears in the display again, contact Miele Technical Service. Problem Possible cause and solution F1, F2, There is an internal fault.
  • Page 50 Frequently asked questions Problem Possible cause and solution F73 or The brew unit cannot be positioned correctly. Check the brew unit  Switch the coffee machine off with the On/ Off button .  Unplug the coffee machine. Wait for two minutes before inserting the electrical plug back in the socket and switching on.
  • Page 51 Frequently asked questions Problem Possible cause and solution There is too much ground coffee in the ground coffee Too much ground coffee chute. The brew unit cannot compact ground coffee if more than two level spoonfuls of ground coffee are added to the coffee chute.
  • Page 52: Unusual Performance Of The Coffee System

    The breaker has tripped because the coffee machine, voltage, or another appliance is defective.  Unplug the coffee machine.  Contact a qualified electrician or Miele Service. The coffee machine The factory-set switch-off time (20 minutes) or the turns off suddenly.
  • Page 53 Frequently asked questions Problem Possible cause and solution The water container is Droplets of water have settled between the water empty. container and the side walls of the housing, or this Fill and replace the has not area is damp (see illustration). water container appeared in the display.
  • Page 54 Frequently asked questions Problem Possible cause and solution After switching on the This is not a fault. machine, the message When the drip tray and waste container are emptied, Empty the drip tray and the the internal counter is not reset after the coffee appears waste container machine has been switched off.
  • Page 55 Frequently asked questions Problem Possible cause and solution This is not a fault. Fill the bean container pears in the display even  Confirm the message with OK. though the bean con- Insufficient coffee beans are getting into the grinder. tainer has just been Have you used a dark roast? filled.
  • Page 56 Frequently asked questions Problem Possible cause and solution The descaling process The descaling program cannot be stopped once OK was started inadver- has been tapped. tently. It must now be completed through to the end. This is a security setting to fully descale the coffee machine. It ensure a long service life and that your coffee machine is functioning correctly.
  • Page 57 Frequently asked questions Problem Possible cause and solution Coffee grounds have This is not a fault. settled on the lid of the The movement of the brew unit during the brewing drip tray and in the inte- process can cause some ground coffee to fall around rior around the brew it.
  • Page 58: Unsatisfactory Results

    Frequently asked questions Unsatisfactory results Problem Possible cause and solution The coffee is not hot The cup has not been pre-heated. enough. The smaller the cup and the thicker its walls, the more important it is to pre-heat it.  Pre-heat the cup with hot water, for example. The brewing temperature is set too low.
  • Page 59 Frequently asked questions Problem Possible cause and solution The coffee flows too The grind level is too coarse. quickly into the cup.  Set the grinder to a finer setting (see “Setting the coffee grinder”). The coffee is dispensed The brew unit is blocked. too slowly into the cup.
  • Page 60: Transport

    Transport If the coffee system will not be used for  Switch off the machine and remove an extended period of time, e.g. the plug from the electrical outlet to vacation, or will be transported over a disconnect the appliance from the long distance, the appliance should be power supply.
  • Page 61: Service And Warranty

    You can register your product and/or Miele dealer or Miele Customer Service. view the manufacturer´s warranty terms and conditions for Miele appliances and You can book a Miele Service Call vacuum cleaners at www.mieleusa.com. online at www.miele.com/service. Contact information for Miele Customer Service can be found at the end of this document.
  • Page 62: Accessories

    Accessories These products and other useful Optional accessories accessories can be ordered via the Miele also offers a range of optional Miele Webstore, from Miele Service or accessories, as well as cleaning and from your Miele dealer. conditioning products for your coffee system.
  • Page 63: Electrical Connection

    Electrical connection Before connecting the coffee machine, make sure that the connection data on the data plate (voltage and frequency) matches the electrical supply. This data must match to avoid the risk of damage to the coffee machine. If in any doubt, consult a qualified electrician.
  • Page 64: Installation

    *INSTALLATION* Installation When setting up the appliance: Make  Danger of overheating due to sure that the service panel can be insufficient ventilation. fully opened so that the brew unit If the coffee machine is not can be removed with ease when sufficiently ventilated, the appliance required.
  • Page 65: Appliance Dimensions

    *INSTALLATION* Appliance dimensions a = 9 1/2" (241 mm) b = 14 3/16" (360 mm) c = 18 1/8" (460 mm)
  • Page 66: Technical Data

    Technical data Current draw in standby mode < 0.5 W (default setting): Pump pressure: max. 15 bar Through-flow heater: 1 stainless steel thermo block Dimensions (W x H x D): 9 1/2" x 14 3/16"" x 18 1/8" (241 x 360 x 460 mm) Net weight: 21 lb (9.48 kg) Power cord length: 3' 11 1/4" (120 cm) Water container 4 1/4 c (1.3 l) capacity:...
  • Page 67 Customer Service. U.S.A. Canada Miele, Inc. Importer Miele Limited National Headquarters Headquarters and Miele Centre 9 Independence Way 161 Four Valley Drive Princeton, NJ 08540 www.mieleusa.com Vaughan, ON L4K 4V8 www.miele.ca Customer Support Phone: 888-99-MIELE (64353) Customer Care Centre info@mieleusa.com...
  • Page 68 CM 5300, CM 5310, CM 5410, CM 5510, CM 5710 en-US M.-Nr. 11 675 681 / 05...

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