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Promi-SD User Manual – Appendix C. Technical Support
Use this form to request technical sup port for Promi-SD. Individual form should be filled out for each Promi-SD in question.
Referring to the example on separate sheet, please provide as much information as possible so we may resolve and respond
to your inquiry promptly. When you have finished , submit this form by e-mail to
NOTE: Before you contact technical support, please have a look at our FAQ. Chances are, you will find an instant answer to
your problem.
indicates a required field.
User Contact Information
Name
Company
Phone
Overall Hardware Setup
(Depict or describe actual hardware connections)
Host Device (to which Promi-SD is attached)
Description
Serial Port
Comments
Promi-SD
Model Name
S-Register**
* BD Address is the 6-digit number labeled on the product.
** As for S-Register, the values are shown by "AT&V" command on a PC running Serial Port program (e.g. HyperTerminal). See
the User's Manual for details.
E-mail
Fax
Port
Setup
Baud Rate
Data Bits
Copyright © 2006 Sena Technologies, Inc. All rights reserved.
support@sena.com
or by fax to +82 2 573-7710.
Parity
Stop Bits
Flow Control
BD Address*
C-2
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