Sena 20S User Manual
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Sena 20S User Manual

Motorcycle bluetooth communication system
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20S
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Motorcycle Bluetooth
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User's Guide
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Summary of Contents for Sena 20S

  • Page 1 ® Motorcycle Bluetooth Communication System User's Guide www.sena.com...
  • Page 2 Hero3 allowing for Bluetooth capabilities. ® The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod ® touch are registered trademarks of Apple Inc. Zumo is a trademark of Garmin Ltd.

  • Page 3: Table Of Contents

    14 INTERCOM PAIRING ..................30 5.2 Second Mobile phone Pairing ..................15 14.1 Pairing with Other 20S Headsets for Intercom Conversation .......... 30 5.3 Bluetooth Stereo Device Pairing ..................15 14.2 Pairing with Other Sena Headset Models for Intercom Conversation ......31 5.4 Bluetooth GPS Navigation Pairing ..................
  • Page 4 20.10 Exit Voice Configuration Menu ..................44 21 RESET TO FACTORY DEFAULT SETTINGS ............45 22 FAULT RESET ....................46 23 FIRMWARE UPGRADE ..................46 24 SENA BLUETOOTH CONNECTION CASE STUDIES ........47 25 OPERATION QUICK REFERENCE ..............55 CERTIFICATION AND SAFETY APPROVALS ............56 • FCC Compliance Statement ....................56 •...

  • Page 5: Introduction

    • Intuitive voice prompts and voice commands Thank you for choosing the Sena 20S, Motorcycle Bluetooth Communication • HD quality crystal clear and natural sound System. With the 20S, you can call handsfree on your Bluetooth mobile • Bluetooth Audio Recording ™...

  • Page 6: Package Contents

    2 PACKAGE CONTENTS • Headset Main Unit Phone Button • Answer and end a mobile phone call • Speed dial External Antenna • Call transfer between mobile phone and headset • Enter into mobile phone pairing mode Status LED • Enter into Bluetooth stereo device pairing mode •...

  • Page 7: Parts List

    • Universal Helmet Clamp • Wired Boom Microphone Speaker Port Microphone Port • Wired Microphone Quick Release Button • USB Power & Data Cable Earbud Port • Cigarette Charger Static Boom Microphone MP3 Port • 2.5 to 3.5mm Stereo Audio Jack Cable •...

  • Page 8: Installing The 20S On Your Helmet

    • Velcro Pads for Speakers 3.1 Helmet Installation To securely install the 20S on the helmet, please follow this procedure. • Velcro Pad for Boom Microphone 1. Loosen the two screws on the back plate of the clamp unit using the enclosed allen wrench.
  • Page 9 2. Depending on the size and shape of your helmet, you may need 4. Place the helmet speakers along with the velcro pads, centered to to change the thickness of the rubber pad between the clamp your ear, in the ear pockets of the helmet. If the helmet has deep plates.

  • Page 10: Glued Surface Mounting Adapter

    Even though the glued surface mounting adapter is provided for 1. Remove the back plate of the clamp unit completely. convenience, Sena does not assume any responsibility for use of it. Users 2. Put the speaker port through the glued external adapter.

  • Page 11: Switching The Microphone

    3.3 Switching the Microphone 3.3.1 Wired Boom Microphone When installing the included wired boom microphone, place the velcro If you want to use a different microphone instead of the static boom end of the boom microphone between the internal helmet cheek pad and microphone, please refer to the following steps.

  • Page 12: Earbuds

    3.4 Earbuds 4 GETTING STARTED If you want to wear your own earbuds, connect the earbuds to the earbud port on the left side of the clamp. You can connect your earbuds to the clamp while having the speakers connected to the 4.1 Charging clamp.

  • Page 13: Powering On And Off

    When powering off the headset, guide. Simply pair your phone with your 20S headset, run the Sena press the Jog Dial and the Phone Button at the same time until the...

  • Page 14: Pairing The 20S With Bluetooth Devices

    2. Turn on the 20S and remove the main unit from the clamp unit. connected” to a mobile phone, “Media connected” to a Bluetooth 3. Place your mobile phone over the back side of the 20S so that the stereo device.

  • Page 15: Second Mobile Phone Pairing

    5. The mobile phone confirms that pairing has completed and the 1. If Bluetooth connection between the headset and a mobile phone is 20S is ready to use. You will hear a voice prompt from the 20S disconnected, tap the Phone Button to recover the Bluetooth connection saying “Your headset is paired”.

  • Page 16: Bluetooth Gps Navigation Pairing

    You will hear a voice prompt saying “Second mobile phone pairing”. GPS Pairing 3. Search for Bluetooth devices on the GPS navigation screen. Select the Sena 20S in the list of the devices detected on the GPS. 4. Enter 0000 for the PIN.

  • Page 17: Pairing With The Sena Sr10, Bluetooth Two-Way Radio Adapter

    Bluetooth, you can pair the mobile phone to the GPS to 5.5 Pairing with the Sena SR10, Bluetooth Two-way use your mobile phone. When you do this, the 20S thinks the GPS is a Radio Adapter mobile phone so you can no longer pair your mobile phone to the 20S The Sena SR10 is a Bluetooth two-way radio adapter for group directly.
  • Page 18 5. If the pairing process is not completed within three minutes, the 20S will return to stand-by mode. The incoming audio from the two-way radio via SR10 is heard in the background while having an intercom conversation or a mobile phone call.

  • Page 19: Pairing With Selective Profile: A2Dp Stereo Or Handsfree

    You will hear a voice prompt saying “Phone selective pairing”. 20S. To clear the pairing list on 20S, please do a factory reset or follow 3. Search for Bluetooth devices on your smartphone. Select the the pairing list clearing procedure described in this manual.

  • Page 20: Mobile Phone Call Making And Answering

    – For some older mobile phones which do not automatically 7 MOBILE PHONE CALL MAKING AND transfer calls to the headset, press the Phone Button after entering phone numbers on the mobile phone keypad. ANSWERING – Tap the Phone Button in stand-by mode to activate the voice dialer of your mobile phone.

  • Page 21: Intercom And Mobile Phone Call

    Phone Button or the Jog Dial. If any button is not pressed within 15 1. When you have an incoming mobile phone call during an seconds, the 20S will exit the voice speed dial menu and go back to stand-by mode.

  • Page 22: Stereo Music

    8.1 By Stereo Audio Cable Unlike other motorcycle Bluetooth headsets, this prevents a Plug your stereo MP3 player directly to the 20S by using the enclosed user from being dropped out of an intercom conversation by 2.5mm to 3.5mm stereo audio cable. To adjust the volume, rotate the Jog an incoming mobile call.

  • Page 23: Music Sharing

    (AVRCP), so if your Bluetooth audio device also supports the AVRCP, 3. To track forward or track back, rotate while pressing the Jog Dial you can use the 20S to remotely control music playback. Not only can clockwise or counter clockwise.

  • Page 24: Gps Navigation

    3. To track forward or track back, rotate while pressing down the Jog Dial clockwise or counter clockwise. If you pair a Bluetooth GPS to the 20S as described in section 5.4, Please refer to chapter 15 for more information on intercom connections.

  • Page 25: Sena Sr10, Two-Way Radio Adapter

    10 SENA SR10, TWO-WAY RADIO ADAPTER As described in section 5.5, you can use a two-way radio and the Smart Phone 20S Bluetooth intercom simultaneously by using the Sena SR10, a Two-way Radio Bluetooth Two-way Radio Adapter, along with the 20S. Incoming audio...

  • Page 26: Fm Radio

    1. You can save FM stations to presets before using FM radio. Connect the 11.3 Seek and Save 20S to your PC and open the Device Manager. It allows you to save up to 10 FM station frequency presets on the 20S settings menu. You may do “Seek”...

  • Page 27: Scan And Save

    Button when at that station. You will hear a voice prompt from the Europe 87.5 ~ 108.0 MHz ± 100 kHz 20S saying “Save preset (#)”. The station will be saved as the next preset number. Japan 76.0 ~ 90.0 MHz ±...

  • Page 28: Ambient Mode

    13 VOICE COMMAND You can hear the ambient sound outside of your helmet by activating The voice command of the 20S allows you to operate certain operations the Ambient Mode. To activate the Ambient Mode, press the Ambient by simply using your voice. You can control the 20S completely Mode Button which is placed on the bottom of the clamp unit.
  • Page 29 Mode Status Function Voice Command Note: 1. Voice command performance may vary based on the environmental Start music “Music” or “Stereo” conditions including riding speed, helmet type and ambient noise. To Turn on FM radio “FM radio” improve the performance, minimize wind noise on the microphone by using the large microphone sponge and closing the visor.

  • Page 30: Intercom Pairing

    Conversation The 20S can be paired with up to nine other headsets for Bluetooth intercom conversation. 1. Turn on the two 20S headsets (A and B) that you would like to pair Pairing A & B with each other. 4. You can pair with up to nine other headsets. To pair with more 2.

  • Page 31: Pairing With Other Sena Headset Models For Intercom Conversation

    Intercom Conversation 2 seconds to end any intercom. Or, you can single tap to end The 20S can be paired with all other Sena headset models such as intercom with the first intercom friend and double tap to end the SMH10 and the SMH5 for intercom conversation. Please follow the intercom with the second intercom friend.

  • Page 32: Multi-Way Intercom

    First Friend Second Friend You (A) can have a three-way intercom with two other 20S friends (B & C) by establishing two intercom connections at the same time. 3. The second intercom friend (C) may join the intercom by making 1.
  • Page 33 4. Now you (A) and two 20S intercom friends (B & C) are having a Jog Dial Operation Result three-way intercom. Press for 2” Disconnect (B) & (C) Single tap Disconnect (B) Double tap Disconnect (C) 15.2.3 Start Multi-way Intercom...
  • Page 34 First Friend Second Friend First Friend Second Friend Please note that each participant’s intercom friends are the ones Single Tap adjacent to each other. 15.2.4 End Multi-way Intercom You can completely get out of the multi-way intercom or just disconnect a part of the chain.

  • Page 35: Intercom Failure

    To disconnect the intercom first and will be disconnected. In this case, the 20S automatically tries to go back to your private mobile phone call, terminate the intercom by reconnect the intercom every 8 seconds and you will hear high tone tapping the Jog Dial.

  • Page 36: Group Intercom

    Bluetooth headset so if you pair with a different non-Sena Bluetooth headset, the previous pairing list will be removed. 1. Turn on the 20S and a non-Sena Bluetooth headset that you want to pair with. 2. Press the Jog Dial for 12 seconds to enter the configuration menu.

  • Page 37: Two-Way Universal Intercom

    20Ss and one non-Sena Bluetooth headset. pairing with non-Sena Bluetooth headsets in pairing mode. 1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another 20S headset (C) for the three-way intercom. 18.2 Two-way Universal Intercom...

  • Page 38: Four-Way Universal Intercom

    18.4 Four-way Universal Intercom 3. The other 20S (C) may join the intercom by making an intercom call to you (A). You may make a four-way Universal Intercom connection with a couple of different configurations, 1) three 20Ss and one non-Sena Bluetooth headset or 2) two 20Ss and two non-Sena Bluetooth headsets.
  • Page 39 2. The other 20S (C) may join the intercom by making an intercom 4. Now two 20S headsets (A & C) and two non-Sena Bluetooth headsets call to you (A). (B & D) are connected with the four-way Universal Intercom.

  • Page 40: Function Priority

    Phone Button, or disable the feature by tapping the Jog Dial. A lower priority function is always interrupted by a higher priority 4. If any button is not pressed within 10 seconds, the 20S will exit the function. For example, stereo music is interrupted by intercom call, configuration and go back to stand-by.

  • Page 41: Assigning Speed Dial

    Sidetone tap the Phone Button to confirm. You will then hear a voice prompt saying “Cancel”. If any button is not pressed within 1 minute, Voice prompt the 20S will exit the configuration menu and go back to stand-by mode.

  • Page 42: Enabling/Disabling Audio Multitasking

    2. You can also assign phone numbers for speed dialing by using the Level Adjustment Rotate the Jog Dial (1~10) Device Manager software or the Sena Smartphone App. Please visit the Sena Bluetooth website at www.sena.com for more information. Apply...

  • Page 43: Enabling/Disabling Voice Activated Phone Answering

    Device Manager, or the - Voice prompts for configuration setting menu Sena Smartphone App. If this mode is disabled, you have to tap the - Voice prompts for battery level Indicator Jog Dial or the Phone Button to answer an incoming call.

  • Page 44: Enabling/Disabling Sidetone

    Tap the Phone Button Dial is not available for this setting. To delete all Bluetooth pairing information of the 20S, rotate the Jog Dial until you hear a voice prompt saying “Delete all pairings”, and tap the Phone Button to confirm. Tapping the Jog Dial is not available...

  • Page 45: Voice Configuration Menu & Button Operations

    Speed Dial Execute Audio Multitasking Enable Disable 1. To restore the 20S to factory default settings, press and hold Intercom-audio Overlay Execute the Phone Button for 12 seconds until the LED shows solid red Sensitivity and you hear double beeps. You will hear a voice prompt saying...

  • Page 46: Fault Reset

    The 20S will be switched off, and you have to turn the system back on and try again. However, this will not restore the headset to factory default...

  • Page 47: Sena Bluetooth Connection Case Studies

    24 SENA BLUETOOTH CONNECTION CASE STUDIES Case 1 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Second Mobile Phone Pairing 3 Intercom Pairing Mobile Phone Bluetooth GPS* zumo 220/350/550/660/665, TomTom Rider Mobile Phone Pairing Usage • Mobile phone: phone call, listening to music •...
  • Page 48 Case 3 Case 2 GPS - Mobile Phone Pairing Bluetooth GPS* Bluetooth GPS* Mobile Phone Mobile Phone Mobile Phone Pairing Pairing Intercom Second Mobile Intercom Pairing Phone Pairing Pairing Mobile Phone Bluetooth Pairing Procedure Bluetooth Pairing Procedure 1 Mobile Phone Pairing 1 GPS - Mobile Phone Pairing 2 Second Mobile Phone Pairing 2 Mobile Phone Pairing...
  • Page 49 Case 4 Case 5 Mobile Phone Mobile Phone Mobile Phone Pairing Mobile Phone Pairing Intercom Mobile Phone Pairing Pairing Motorcycle Bluetooth Intercom Mobile Phone Audio System* Pairing Pairing Bluetooth GPS* Music Bluetooth Pairing Procedure 1 Mobile Phone Pairing Bluetooth Pairing Procedure 2 Mobile Phone Pairing 1 Mobile Phone Pairing 3 Intercom Pairing...
  • Page 50 Case 6 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Mobile Phone Pairing 3 Second Mobile Phone Pairing 4 Intercom Pairing Mobile Phone Bluetooth GPS* Mobile Phone zumo 220/350/550/660/665, TomTom Rider Pairing Motorcycle Bluetooth Audio System* BMW R1200RT, K1600GT, K1600GTL Usage •...
  • Page 51 Case 7 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Second Mobile Phone Pairing 3 Intercom Pairing Mobile Phone Usage • Mobile Phone: phone call Mobile Phone • SR10: two-way radio, GPS guidance, Radar detecting signal Pairing • Intercom SR10 Second Mobile Phone Pairing Two-way Radio...
  • Page 52 Case 8 Bluetooth Pairing Procedure 1 GPS - Mobile Phone Pairing 2 Mobile Phone Pairing 3 Mobile Phone Pairing 4 Intercom Pairing Mobile Phone Mobile Phone GPS - Pairing Pairing Mobile Phone Bluetooth GPS* Bluetooth GPS* MP3 Player Mobile Pairing Phone zumo 220/350/550/660/665, TomTom Rider Intercom...
  • Page 53 Case 9 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Mobile Phone Pairing 3 Mobile Phone Pairing 4 Second Mobile Phone Pairing Mobile Phone 5 Intercom Pairing Mobile Phone Usage Pairing • Mobile Phone: phone call • SR10: two-way radio, GPS instruction, Radar detecting signal •...
  • Page 54 Case 10 Bluetooth Pairing Procedure 1 Mobile Phone Pairing 2 Mobile Phone Pairing 3 Mobile Phone Pairing Mobile Phone 4 Second Mobile Phone Pairing 5 Intercom Pairing Mobile Phone Pairing Bluetooth GPS* zumo 220/350/550/660/665, TomTom Rider Usage • Mobile Phone: phone call Second Mobile Intercom •...

  • Page 55: Operation Quick Reference

    Rotating Start “Intercom Function adjustment Jog Dial Tapping Intercom intercom [one, two … nine]” Voice Surface of the Double Green “Hello Sena!” command main unit tapping Flashing “End Blue Mid-tone End intercom Jog Dial 2 sec Ambient Ambient Mode Green intercom”...

  • Page 56: Certification And Safety Approvals

    CERTIFICATION AND SAFETY APPROVALS Button Command Voice Type Function Beep Command Button Duration FCC Compliance Statement Rotating High tone Seek stations Jog Dial while This device complies with part 15 of the FCC rules. Operation is subject to triple beeps pressing the following two conditions: Scan up FM...

  • Page 57: Fcc Rf Exposure Statement

    Bluetooth SIG, Inc. ® FCC Caution and any use of such marks by Sena is under license. Other trademarks and Any changes or modifications to the equipment not expressly approved by trade names are those of their respective owners.

  • Page 58: Safety Information

    WEEE (Waste Electrical and Electronic Equipment) SAFETY INFORMATION The crossed-out wheel bin symbol on the product, litera- Please ensure that the product is properly used by observing the ture, or packaging reminds you that all electrical and warnings and cautions below to prevent any risk and/or damage to electronic products, batteries, and accumulators must property.

  • Page 59: Product Use

    Product Use • When using the product, drive at a low speed (slower than 35km/h) for • In some regions, it is prohibited by law to ride motorcycles or bicycles safety. In addition, be certain to conform to laws regarding the use of while wearing headsets.

  • Page 60: Product Warranty And Disclaimer

    Here, product warranty extends to the product or cause accidents. only. Sena will not be liable for any loss, damage of human life, or loss of • Never use a damaged charger. It may explode and/or cause accidents.
  • Page 61 By buying and using this product, you relinquish considerable legal rights of Sena (collectively referred to as “the company”) recommend that, including any claim for compensation for damages. Therefore, be certain before using the product and similar devices of any brands including...

  • Page 62: Warranty Exclusions

    In addition to damages which may occur due to the use of the product, on the user regardless of its use by the initial purchaser of a third party. Sena will not be liable for damages of the product which occur due to the following events.

  • Page 63: Warranty Service

    Website, and other relevant information). Take necessary measures above, and Sena will not be liable for any claim for damages related with to protect the product. In order to get a refund or replacement, you must the product.
  • Page 64 1.0.0 www.sena.com User's Guide for Firmware v1.0...

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