Do you have a question about the VVM 310 and is the answer not in the manual?
Questions and answers
Hugo Reidy
February 26, 2025
In Holiday Mode the hot water temperature is set to OFF but the hot water still stays at 29 degrees min and even goes up to 39 degrees on occasion!
Any advise or explanation? Thanks. Hugo
1 comments:
Mr. Anderson
May 14, 2025
The likely reason for the hot water temperature in the Nibe VVM 310 staying at 29°C and occasionally rising to 39°C while in Holiday Mode with the setting turned OFF is that the system is operating in economy mode or a similar low-demand mode. In this mode, the system provides a lower hot water temperature to save energy, which is suitable during periods of low usage, such as holidays. Since Holiday Mode is turned OFF, the system may still use default or scheduled settings that limit hot water production unless manually changed.
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A detailed explanation of the button functions can be found on page How to scroll through menus and make different settings is described on page 16. The mode for setting the indoor temperature is reached, when in the start mode in the main menu, by pressing the OK button twice. Read more about the settings on page 25.
2 The heating installation – the heart of the house Installation function Contact with VVM 310 Maintenance of VVM 310 3 VVM 310 – at your service Set the indoor climate Set the hot water capacity Get information Adjust the indoor module...
(curve slope) 1.9.3 min. flow line temp. Serial number must always be given Certification that the installation is carried out according to instructions in NIBE's installer manual and applicable regulations. Date __________________ Signed _________________________ Chapter 1 | Important information...
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Marking VVM 310 is CE marked and fulfils IP21. The CE marking means that NIBE ensures that the product meets all regu- lations that are placed on it based on relevant EU directives. The CE mark is obligatory for most products sold in the EU, regardless where they are made.
The serial number can be found at the bottom right of the front cover and in the info menu (menu 3.1). Caution Always give the product's serial number (14 digits) when reporting a fault. Chapter 1 | Important information NIBE™ VVM 310...
Puh: 09-274 697 0 Fax: 09-274 697 40 E-mail: info@nibe.fi www.nibe.fi AIT France, 10 rue des Moines, 67000 Haguenau Tel : 03 88 06 24 10 Fax : 03 88 06 90 15 E-mail: info@nibe.fr www.nibe.fr NIBE Energy Systems Ltd, 3C Broom Business Park, Bridge Way, Chesterfield S41 9QG Tel: 0845 095 1200 Fax: 0845 095 1201 E-mail: info@nibe.co.uk...
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NIBE AB Sweden, Box 14, Hannabadsvägen 5, SE-285 21 Markaryd Tel: +46-(0)433-73 000 Fax: +46-(0)433-73 190 E-mail: info@nibe.se www.nibe.se For countries not mention in this list, please contact Nibe Sweden or check www.nibe.eu for more information. Chapter 1 | Important information...
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VVM 310 - An excellent choice VVM 310 is part of a new generation of products, which have been intro- duced to supply your home with inexpensive and environmentally friendly heating. Heat production is safe and economical with integrated hot water coil, immersion heater, circulation pumps and control system.
Kompressor Förångare -7 °C 0 °C -3 °C 2 °C The temperatures are only examples and may vary between different installations and time of year. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
The indoor module's integrated hot water heater is in the boiler section. The hot boiler water heats the hot water. The temperatures are only examples and may vary between different installations and time of year. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
Contact with VVM 310 External information When the indoor module door is closed, information can be received via an information window and a status lamp. Information window The information window shows part of the display that is on the display unit (located behind the door to the indoor module).
Display unit There is a display unit behind the indoor module door, which is used to communicate with VVM 310. Here you: switch on, switch off or set the installation to emergency mode. set the indoor climate and hot water as well as adjust the installation to your needs.
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In this mode, the compressor switches off and the immersion heater engages. The indoor module display is not illumin- ated and the status lamp illuminates yellow. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
Display of temperature and other operating information and access to the alarm log. See page 40. MY SYSTEM Menu 4 Setting time, date, language, display, operating mode etc. See page 43. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
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3.1 that you should note. These two symbols indicate whether the compressor in the outdoor unit or additional heat is blocked in VVM 310. These can, for example, be blocked depending on which op- erating mode is selected in menu 4.2, if blocking is scheduled in menu 4.9.5 or if an alarm has occurred that blocks one of...
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OK button. A new window then opens with sub menus. Select one of the sub menus by marking it and then pressing the OK button. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
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1. Mark the applicable option. One of the options is pre-selected (white). 2. Press the OK button to confirm the selected option. The selected option has a green tick. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
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4. Press the OK button to confirm the value you have set. To change and return to the original value, press the Back button. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
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Back button. If a menu only has one character set the keyboard is displayed directly. When you have finished writing, mark "OK" and press the OK button. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
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1. Use the control knob to select the help symbol. 2. Press the OK button. The help text often consists of several windows that you can scroll between using the control knob. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
Maintenance of VVM 310 Regular checks Your indoor module is, in principle, maintenance free and therefore re- quires minimal care after commissioning. On the other hand, it is recom- mended that you check your installation regularly. If something unusual occurs, messages about the malfunction appear in the display in the form of different alarm texts.
In the past it has been calculated that an average Swedish household has an approximate annual consumption of 5000 kWh domestic electri- city/year. In today's society it is usually between 6000-12.000 kWh/year. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
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WC, 2 bulbs in the bathroom, 4 bulbs in the kitchen, 3 bulbs outside, a washing machine, tumble drier, fridge, freezer, oven, vacuum cleaner, engine block heater = 6240 kWh domestic electricity/year. Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
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Chapter 2 | The heating installation – the heart of the house NIBE™ VVM 310...
3 VVM 310 – at your service Set the indoor climate Overview Sub-menus For the menu INDOOR CLIMATE there are several sub-menus. Status information for the relevant menu can be found on the display to the right of the menus.
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1.1 by one increment. If it is warm outdoors and the room temperature is too high, reduce the value in menu 1.1 by one increment. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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System: Which climate system the schedule is for is selected here. This alternative is only displayed if more than one climate system is present. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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Settings regarding the room sensor. own curve Setting own heat curve. point offset Setting the offset of the heating curve at a specific outdoor temperature. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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The heating curve is set when the heating installation is installed, but may need adjusting later. Thereafter the heating curve should not need further adjustment. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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Use the control knob to set a new value. Confirm the new setting by pressing the OK button. Curve 0 is an own heating curve created in menu 1.9.7. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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5. Press the OK or Back button to exit read off mode. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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If a room sensor is installed and activated the desired room temperature (°C) is set. If there is more than one climate system the setting can be made separately for each system. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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Default value: 20 °C Set the minimum temperature on the supply temperature to the climate system. This means that VVM 310 never calculates a temperature lower than that set here. If there is more than one climate system the setting can be made separately for each system.
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One step is usually enough to change the room temperature by one degree, but in some cases several steps may be required. The heat curve is affected at ± 5 °C from set outdoor temp. point. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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"-2" and "change in curve" is increased until the desired room temper- ature is maintained. Caution Wait 24 hours before making a new setting, so that the room temperature has time to stabilise. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
When hot water requirement has temporarily increased this menu can be used to select an increase in the hot water temperature to lux mode for a selectable time. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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OK button. The remaining time for the selected setting is shown to the right. When the time has run out VVM 310 returns to the mode set in menu 2.2. Select “off" to switch off temporary lux...
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If the stop time is earlier in the day than the start time it means that the period extends past midnight. Scheduling always starts on the date that the start time is set for. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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"operating time" decide how long the hot water circulation pump must run per operating instance. "downtime" decide how long the hot water circulation pump must be stationary between operating instances. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
A QR code appears on one side. This QR code indicates serial number, product name and limited operating data. Symbols in this menu: Compressor Heating Addition Hot water Cooling Pool Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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No changes can be made. The information is on several pages. Turn the control knob to scroll between the pages. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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4. You can now select to take read outs for different weeks by turning the control knob to the right or left and read off the average temper- ature. 5. Press the OK or Back button to exit read off mode. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
" off". advanced Settings of indoor module work mode. plus functions Menu Settings for any additional functions installed in VVM 310 can be made in the sub menus. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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(start and stop temperature) pool heating must occur. When the pool temperature drops below the set start temperature and there is no hot water or heating requirement, VVM 310 starts pool heating. Untick "activated" to switch off the pool heating.
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Request new connection string To connect a user account on NIBE Uplink™ to your installation, you must request a unique connection string. 1. Mark “request new connection string" and press the OK button.
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3. Enter the correct details via the virtual keypad. 4. Mark “OK" and press the OK button. 5. Repeat 1 - 3 for "port", "user name" and "password". 6. Mark “confirm" and press the OK button. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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2 °C. affect hot water Here you set whether the temperature of the hot water should be affected when activating "SG Ready". Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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1 °C. With over capacity mode of "SG Ready" the desired pool temperature (start and stop temperature) is increased by 2 °C. NOTE The function must be connected and activated in your VVM 310. op. mode Menu op. mode Setting range: auto, manual, add.
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You can deselect the function when you do not wish to have the cooling running. This alternative requires an accessory for cooling or if the heat pump has a built in function for cooling and is activated in the menu. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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Menu You can select what icon should be visible when the door to VVM 310 is closed. You can select up to 3 icons. If you select more, the ones you selected first will disappear. The icons are dis- played in the order you selected them.
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Set the vacation setting in advance and activate just before departure in order to maintain the comfort. advanced Menu Menu advanced has orange text and is intended for the advanced user. This menu has several sub-menus. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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If accessories for cooling are present or if the heat pump has the integrated cooling function and it is activated in the menu you can also select the start temperature for cooling. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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Caution Higher value on "start compressor" gives more compressor starts, which increases wear in the compressor. Too low value can give uneven indoor temperatures. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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"all" is used, all days in the period are set for these times. Time period: The start and stop time for the selected day for scheduling are selected here. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
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If the stop time is before the start time it means that the period extends past midnight. Scheduling always starts on the date that the start time is set for. Caution Long term blocking can cause reduced comfort and operating economy. Chapter 3 | VVM 310 – at your service NIBE™ VVM 310...
This can mean that the indoor module's compressor is not running. In this case the immersion heater produces heat and/or hot water. Chapter 4 | Disturbances in comfort NIBE™ VVM 310...
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The status lamp will therefore continue to be red. If the alarm does not reset, contact your installer for suitable remedial ac- tion. NOTE Always communicate the product's serial number (14 digits) when report- ing a fault. Chapter 4 | Disturbances in comfort NIBE™ VVM 310...
"Holiday mode" activated in menu 4.7. Enter menu 4.7 and select “Off”. External switch for changing the room heating activated. Check any external switches. Air in the climate system. Vent the climate system Chapter 4 | Disturbances in comfort NIBE™ VVM 310...
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Wait until the temperature condition has been reset. Minimum time between compressor starts has not been reached. Wait 30 minutes and check if the compressor has started. Alarm tripped. Follow the display instructions. Chapter 4 | Disturbances in comfort NIBE™ VVM 310...
5 Technical data Detailed technical specifications for this product can be found in the in- stallation manual (www.nibe.eu). Chapter 5 | Technical data NIBE™ VVM 310...
Vessel with heating medium fluid with the task of equalising the pressure in the heating medium system. Flow pipe The line in which the heated water is transported from the indoor module out to the house's climate system (radiators/heating coils). Chapter 6 | Glossary NIBE™ VVM 310...
Radiator Another word for heating element. They must be filled with water in order to be used with VVM 310. Refrigerant Substance that circulates around a closed circuit in the heat pump and that, through pressure changes, evaporates and condenses. During evap- oration, the refrigerant absorbs heating energy and during condensing, gives off heating energy.
Supply temperature The temperature of the heated water that the indoor module sends out to the heating system. The colder the outdoor temperature, the higher the supply line temperature becomes. Chapter 6 | Glossary NIBE™ VVM 310...
Troubleshooting, 58 Contact information, 6 Installation data, 2 Serial number, 5 Use the virtual keyboard, 19 VVM 310 – An excellent choice, 8 Information window, 11 VVM 310 – An excellent choice, 8 Installation data, 2 Installation function, 10 Chapter 7 | Item register NIBE™...
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VVM 310 – at your service, 25 Adjust the installation, 43 Get information, 40 Set the hot water capacity, 36 Set the indoor climate, 25 Chapter 7 | Item register NIBE™ VVM 310...
Need help?
Do you have a question about the VVM 310 and is the answer not in the manual?
Questions and answers
In Holiday Mode the hot water temperature is set to OFF but the hot water still stays at 29 degrees min and even goes up to 39 degrees on occasion! Any advise or explanation? Thanks. Hugo
The likely reason for the hot water temperature in the Nibe VVM 310 staying at 29°C and occasionally rising to 39°C while in Holiday Mode with the setting turned OFF is that the system is operating in economy mode or a similar low-demand mode. In this mode, the system provides a lower hot water temperature to save energy, which is suitable during periods of low usage, such as holidays. Since Holiday Mode is turned OFF, the system may still use default or scheduled settings that limit hot water production unless manually changed.
This answer is automatically generated