General Problems Or An Unsatisfactory Wash Result - Miele Softtronic W 418 Operating Instructions Manual

Problem solving guide

General problems or an unsatisfactory wash result

Problem
The machine
shakes during the
spin cycle.
The laundry has
not been spun
satisfactorily.
The pump makes
strange noises.
The programme
selector light ring
is not lit up.
Large residues of
detergent remain
in the dispenser
drawer.
Fabric conditioner
is not completely
dispensed or too
much water re-
mains in the §
compartment.
When laundry is
dry it feels hard to
the touch.
40
Possible cause
The four feet are not
resting evenly on the
floor.
The spin speed se-
lected was too low.
These do not indicate a fault. They occur at the beginning
and end of a pumping sequence as a normal part of the
operation.
The machine has switched off the light ring to save energy.
To switch the light ring back on again: press one of the ad-
ditional option buttons or turn the programme selector.
The water supply pres-
sure is too low.
Washing powder used
with water softener
tends to become
sticky.
The siphon is either in-
correctly positioned or
clogged.
Too vigorous wash ac-
tion.
Not enough detergent
used.
No fabric conditioner
used.
Remedy
Level the machine. See advice on
installation.
Select a higher spin speed next
time.
– Clean the filter in the water inlet
system.
– It may be useful to press the
Water plus button.
Pour washing powder into the dis-
penser before adding any water
softener.
Clean the siphon, see "Cleaning
and care - Cleaning the detergent
drawer".
Programme in gentle action and
more water.
Increase detergent dose to pre-
vent limescale build up in laundry.
Use fabric conditioner in last rinse.