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Problem solving guide
– General problems or an unsatisfactory wash result
Problem
The machine
shakes during the
spin cycle.
The laundry has not
been spun
satisfactorily.
The drum door
cannot be opened
by pressing the
Door button.
The pump makes
strange noises.
48
Possible cause
The four feet are not
resting evenly on the
floor.
The spin speed selected
was too low.
The machine is not
connected to the
electricity supply.
The washing machine is
not switched on.
Power cut.
The door was not
correctly engaged.
There is still water in the
drum and the machine is
unable to drain.
For safety reasons the drum door cannot be opened
when the suds temperature is higher than 55°C.
These do not indicate a
fault.
Remedy
Level the machine. See
advice on installation.
Select a higher spin speed
next time.
Put the plug in the socket and
switch on.
Switch the machine on with
the I-ON / 0-OFF button.
Open the drum door as
described in the section
"Opening the door in the
event of a power failure".
Press hard against the lock
side of the drum door and
then press the Door button.
Clean the fluff (drain) filter and
the drain pump.
They occur at the end of a
pump sequence as a normal
part of the operation.
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