General Problems Or An Unsatisfactory Wash Result - Miele W 163 Operating Instructions Manual

Problem solving guide

General problems or an unsatisfactory wash result.

Problem
The machine
shakes during the
spin cycle.
The laundry is not
spun satisfactorily.
The pump makes
strange noises.
Large amount of
detergent residues
remain in the
detergent dispenser
drawer.
Fabric conditioner
is not completely
dispensed or too
much water remains
in the
compartment.
A stale smell is in
the drum and on
laundry.
When laundry is dry
it feels hard to the
touch.
40
Possible cause
The transport base lever
has not been moved over
to the left.
The spin speed selected
was too low.
This is not a fault! These noises occur at the end of a
pump sequence as a normal part of the operation.
The water pressure is too
low.
Powder detergent used in
conjunction with water
softeners tends to
become sticky.
The siphon tube is not
correctly positioned, or is
clogged up.
Low temperature
washing.
Too vigorous wash
action.
Not enough detergent
used.
No fabric conditioner
used.
Remedy
Push it over to the left.
Select a higher spin speed
for the next wash programme.
– Clean the filter in the water
inlet.
– Press the Water plus
button.
In future add washing powder
into the dispenser drawer
first, and then add the water
softener.
Clean the siphon, (see
"Cleaning and care" -
"Cleaning the detergent
dispenser drawer").
Before washing the next load
run a Cottons 95°C
programme with powder
detergent but without a load.
(See also "Extra cleaning" in
Cleaning and Care).
Programme in gentle action
and more water.
Increase detergent dose to
prevent limescale build up in
laundry.
Use fabric conditioner in last
rinse.