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Problem solving guide
General problems or an unsatisfactory wash result
Problem
The machine
shakes during the
spin cycle.
The laundry has not
been spun
satisfactorily.
The pump makes
strange noises.
Large residues of
detergent remain in
the dispenser
drawer.
Fabric conditioner
is not completely
dispensed or too
much water remains
in the §
compartment.
36
Possible cause
The four feet are not
resting evenly on the
floor.
The spin speed selected
was too low.
These do not indicate a fault. They occur at the end of a
pump sequence as a normal part of the operation.
The water supply
pressure is too low.
Washing powder used
with water softener tends
to become sticky.
The siphon is either
incorrectly positioned or
clogged.
Remedy
Level the machine. See
advice on installation.
Select a higher spin speed
next time.
– Clean the filter in the water
inlet system.
– It may be useful to press
the Water plus button.
Pour washing powder into the
dispenser before adding any
water softener.
Clean the siphon, see
"Cleaning and care - Cleaning
the detergent drawer".
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