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Miele TOUCHTRONIC W 4802 Operating And Installation Instructions

Miele washer user manual
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Operating and Installation
W 4802
en - US
To prevent accidents and
machine damage,
read these instructions
installation or use.
M.-Nr. 07 459 540



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  Summary of Contents for Miele TOUCHTRONIC W 4802

  • Page 1 Operating and Installation Instructions Washer W 4802 en - US To prevent accidents and machine damage, read these instructions before installation or use. M.-Nr. 07 459 540...
  • Page 2: Table Of Contents

    Guide to the washer........
  • Page 3 General problems with the washer ........
  • Page 4: Important Safety Instructions

    Close supervision is necessary when the appliance is used near children. The drum door glass will be hot when washing at very high temperatures. Do not touch the glass. Danger of burns! Keep children away from the washer when in use.
  • Page 5 If the power cord is damaged it must only be replaced by a Miele Ser- vice technician with a genuine Miele power cord. Before servicing, cleaning or in the event of a fault, disconnect the appliance from the main power supply.
  • Page 6 Do not reach into the appliance if the drum is moving. Do not tamper with the controls. Accessories Only use genuine Miele accessories. If unapproved parts are used, guarantee, performance and product liability claims may become void. SAVE THESE INSTRUCTIONS...
  • Page 7: Guide To The Washer

    SPIN speed button to select the spin speed. PC Indicator allows a service technician to check and update the wash programs. Guide to the washer STATUS indicators shows the current cycle of the wash program. Buzzer button turns the buzzer on and off.
  • Page 8: Before Using For The First Time

    ^ Turn on the water supply. The washer is ready for the first use. The "Normal" program indicator lights. ^ Press the "Start" button. Once the program has finished the first...
  • Page 9: Washing Tips

    Washing tips: Energy and water consumption – Do not overload the washer. The energy and water consumption will be most energy efficient. – With smaller loads in the programs "Normal, Sanitize, Extra White and Custom" the washer automatically adjusts the water use to conserve water and energy.
  • Page 10: Using The Washer

    Using the washer 1. Prepare and sort the laundry ^ Empty all pockets. Foreign objects left in pockets (e.g. nails, coins, paper clips, etc.) can cause damage to clothes and the machine. Pretreat stains ^ Tough stains (blood, egg, coffee, tea, etc.) or badly soiled areas (collars...
  • Page 11: Load The Laundry

    For best results, wash mixed loads of small and large items. This will improve washing effectiveness and help distribute the load evenly. Using the washer ^ Close the drum door. To prevent damage, make sure that there is no clothing caught between the drum door and the seal.
  • Page 12: Select A Program

    Using the washer 3. Select a program ^ Press the "PROGRAMS" button e or - until the desired program indicator lights. 4. Select a temperature and final spin speed The preselected temperature and/or spin speed can be adjusted if the program allows for it.
  • Page 13 High hygienic requirements. Options: Extended, Heavy Soil, Sensitive, Buzzer For white items without special hygienic requirements. High Options: Extended, Buzzer For delicate items made from synthetics. Slow Hold No spin Using the washer Item / Tip of the way.
  • Page 14 Using the washer Temperature Woolens Warm Cold No Heat Express Warm Cold No Heat Sturdy Warm Cold No Heat Custom Sanitize Sanitize Warm Cold No Heat Clean Machine Sanitize Final Spin Options: Sensitive, Buzzer High Items made from washable wool and mixed woolens.
  • Page 15 – Selecting / Starting the final spin High The washer is set by default to the maximum spin speed of the wash High program. ^ You can select a lower spin speed.
  • Page 16: Select An Option

    Sensitive An additional final rinse that washes away detergent residue and scents. Buzzer A buzzer sounds the end of the wash program or after "Hold". The buzzer sounds until the washer is turned off.
  • Page 17: Add Detergent

    Very visible soiling or stains. Use the "Heavy soil" function and add detergent in the Heavy soil compartment as described. Using the washer Too little detergent may cause: – Ineffective cleaning of laundry; fabrics may become gray and stiff over time.
  • Page 18 Using the washer ^ Pull out the detergent dispenser drawer. ^ If you do not use bleach, please remove the insert from the main wash compartment. ^ Add detergent to the desired compartments. – Main wash Detergent for the main wash –...
  • Page 19: Detergents

    Express Sturdy Custom Clean Machine only liquid detergent Miele offers a variety of specialized laundry detergents and fabric softeners, each uniquely designed to meet your individual laundry care needs. For more information visit the web site. – – –...
  • Page 20: Fabric After Care

    Dyes / Dye removers The use of dyes in the washer is recommended only to a degree of usual household use. The salt used for dying may corrode the stainless steel with frequent use.
  • Page 21: Start The Program

    When pressing the "Start" button, do not press and hold the button. Only a brief tap is necessary. The washer shows the current cycle of the wash program under "STATUS". The drum door will be locked when the program starts.
  • Page 22: Program End

    ^ Remove the laundry. Check the drum for any missed pieces of laundry. Items inadvertently left in the washer may be damaged (e.g. shrink or discolor) during the next wash cycle. ^ Check the folds of the door seal for any small articles which may have been trapped.
  • Page 23: Canceling A Program

    ^ Select a new program with the e - buttons. Using the washer Interrupting a program ^ Press the "Pause" button briefly. The washer interrupts the program and unlocks the door. Continue: ^ Tap the "Start" button. Changing a program A program change is not possible after a program has started.
  • Page 24: Adding/Removing Laundry During A Wash Program

    Using the washer Adding/removing laundry during a wash program ^ Press briefly the "Pause" button. ^ Open the drum door. ^ Add or remove the piece of laundry. ^ Close the drum door. ^ Press the "Start" button. The program will continue automatically.
  • Page 27: Quick Guide

    Quick guide Remove this guide for easy reference Please read all instructions, especially the "Important Safety Instructions", before using the washer.
  • Page 28 Quick guide 1. Sort the laundry ^ Empty all pockets. ^ Sort the laundry by fabric and color. ^ pretreat stains. 2. Load the laundry ^ Open the drum door and load the laundry. ^ Close the drum door. To prevent damage to the door seal and clothing, make sure no clothing is caught between the drum door and seal.
  • Page 29 9. Unload the laundry ^ Open the drum door. ^ Remove the laundry. Check the drum for any missed pieces of laundry. Items inadvertently left in the washer may be damaged (e.g. shrink or discolor) during the next wash cycle.
  • Page 30 Quick guide Program guide Normal Wrinkle-free Sanitize Extra White Delicates Woolens Express Sturdy Custom Clean Machine Options Extended Heavy Soil Sensitive Buzzer The default settings are highlighted in bold.
  • Page 31: Cleaning And Care

    "tripping" the circuit breaker. Do not hose the washer down. Cleaning the exterior and control panel ^ Clean the exterior of the washer with a mild solution of non-abrasive detergent or soap and water, then wipe dry with a soft cloth.
  • Page 32: Cleaning The Dispenser Drawer

    ^ Pull the detergent drawer out until it stops, press down the release catch, and remove the drawer from the washer. ^ Remove the bleach compartment to clean it. ^ Remove the lid from the bleach container and clean both parts thoroughly in warm water.
  • Page 33 Siphon tube and channel 1. Remove the siphon tube from the "Softener" compartment and rinse under warm water. Also clean the pipe connected to the siphon tube. 2. Put the siphon tube back into place. ^ Clean the fabric softener channel with warm water and a brush.
  • Page 34: Cleaning The Water Inlet Filters

    Cleaning and care Cleaning the water inlet filters The washer has two water inlet filters to protect each inlet valve. These filters should be checked and cleaned if necessary every 6 months. This may need to be done more frequently with some water supplies.
  • Page 35: Frequently Asked Questions

    The washer has no power. The "child entrapment sensor" has reacted. Solution Check to determine if: – the washer is plugged in. – the circuit breaker has been tripped. ^ Open the drum door. ^ Check the drum for small children or animals.
  • Page 36: The Program Was Canceled, The Buzzer Sounds And The "Start" Button Flashes

    Frequently asked questions The program was canceled, the buzzer sounds and the "Start" button flashes. Issue The "FAULT" indicator "Drain" lights. The "FAULT" indicator "Intake" lights. The "FAULT" indicators "Intake" and "Drain" light. The "STATUS" indicators "Pre-Wash" and "Main Wash" light.
  • Page 37: An Error Message Is Displayed At The End Of A Program

    An error message is displayed at the end of a program. Issue The "FAULT" indicator "Drain" lights. The "FAULT" indicator "Intake" lights. The "FAULT" indicator "Over sudsing" lights. Frequently asked questions Possible cause – To turn off the fault message: The drain is blocked.
  • Page 38: General Problems With The Washer

    Frequently asked questions General problems with the washer Problem The washer shakes during spin cycles. The pump is making unusual noises. Large residues of detergent remain in the dispenser drawer. Some fabric softener remains behind in the compartment, or there is too much water in the compartment.
  • Page 39: Unsatisfactory Wash Results

    – Run the "Sanitize" program without laundry using liquid detergent to clean the washer before using it for laundry again. – After drying, remove white residues with a clothes brush. – In the future add a water...
  • Page 40: The Drum Door Cannot Be Opened

    130°F (55°C). Solution Press the "Pause" button. The door lock opens. Deactivate the Child Lock as described in the chapter "Using the washer - Activate the Child Lock". Open the door as described on the following page.
  • Page 41 Opening the drum door during a power failure or when the drain is blocked Pull the plug from the electrical outlet before cleaning the washer! ^ Open the detergent dispenser drawer and remove the tool. ^ Open the lint trap door.
  • Page 42 Frequently asked questions Once the flow of water stops: ^ Remove the drain filter. ^ Clean out any foreign objects or lint from the filter. ^ Check that the drain pump impeller (in the back of the chamber) rotates freely by spinning it with your hand. ^ Return the drain filter and tighten it into place.
  • Page 43: After Sales Service

    Miele appliance. Please note that unless expressly approved in writing by the Miele Ser- vice department, Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele.
  • Page 45: Installation Instructions

    Installation Instructions To prevent accidents and machine damage read these instructions before installation or use.
  • Page 46: Installation

    Installation Front view High pressure intake hose, red mark for hot water High pressure intake hose, blue mark for cold water Power cord Flexible drain hose with detachable swivel elbow (drain options shown) Control panel Detergent dispenser drawer and door opener in case of power failure Drum door Access panel to lint trap and drain pump...
  • Page 47 Rear view Electrical connection W-LAN communication module Rear access with grip for transport Water intake hose cold water (blue stripes) Water intake hose hot water (red stripes) Installation Drain hose Shipping struts Brackets for intake and drain hoses...
  • Page 48: Installation Site

    If the machine is installed on a raised platform it must be secured with retaining clips available from your dealer or Miele. If installed on a masonry or concrete base, the base should have a ½" (13 mm) to ¾" (19 mm) high rim.
  • Page 49: Removing The Shipping Struts

    ^ Withdraw the two struts together with the support plate. ^ Cover the two holes with the provided plugs. Movement of the washer without the shipping struts in place should be kept to a minimum. The struts must be reinstalled before the machine is moved.
  • Page 50: Leveling The Washer

    "walking" across the floor during use. Adjust the four leveling feet The washer is leveled by adjusting the four feet. The machine is delivered with all four feet completely screwed in. ^ Tip the machine slightly and place a support, such as a block of wood, underneath it.
  • Page 51: Plumbing

    Replace the hose only with a genuine Miele hose, or with a hose able to withstand up to 145 psi (10 bar) pressure. The water valve connector must also be able to withstand 145 psi (10 bar).
  • Page 52: Water Connection

    (available at a hardware store). Both hoses must be connected to a water source or the machine will not function properly. Do not connect the washer to hot water only. ^ Turn on the valve(s) and check for leaks. The water pressure must be within 15 -145 psi (1 -10 bar).
  • Page 53 ^ Make sure there are no kinks in the drain hose. If necessary, the drain hose may be extended to run a maximum of 16 ft (4.9 m), as long as the 4 ft (1.2 m) height is not exceeded. Hose extensions are available from Miele. Plumbing...
  • Page 54: Electrical Connection

    Kit" will allow you to connect to a 240 V, 30 Amp line . This dual receptacle, wall mounted connection box can ONLY be used for connecting a Miele 1900 series clothes washer and 1500 series clothes dryer to an existing 30 Amp (NEMA 14-30 R) outlet.
  • Page 55: Help Protect Our Environment

    Disposal of the packing material The cardboard box and packing materials protect the appliance during shipping. They have been designed to be biodegradable and recyclable. Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children, as they pose a danger of suffocation.
  • Page 56 Alteration rights reserved / 2009 M.-Nr. 07 459 540 / 01 For the most updated manual see the Miele web site.

This manual is also suitable for:

W 4802