Statusmessenger Problems; Ipv6 Connection Problems - FujiFilm Xerox Phaser 6270 User Manual

StatusMessenger Problems

Symptom
Cannot check the printer's status
via e-mail.
(StausMessenger)
The printer does not notify errors
via e-mail (StausMessenger).

IPv6 Connection Problems

IPv6 Connection Problems
Cannot communicate with Windows
Vista.
The printer cannot be accessed when
specifying a link-local address.
Check to see if [Properties] > [Port Status] > [StatusMessenger] on CentreWare
Internet Services is set to [Enabled].
Check the following settings under [Properties] > [E-mail] on CentreWare Internet
Services.
• Is the e-mail address of the printer configured?
• Are the rest of the settings such as the SMTP server and POP3 server set
correctly?
• Is [Permitted E-mail Address] (e-mail addresses from which the printer accepts e-
mails) enabled? Is your addresses included in [Permitted E-mail Address]?
Is [StatusMessenger Password] or [Password for Print Job] entered correctly in the
e-mail (if either password is set)?
Make sure to specify the same password as the one set under [Properties] > [E-mail]
on CentreWare Internet Services.
Are the commands written in the e-mail correct?
Make sure to write commands correctly.
Are the SMTP server and POP3 server running normally?
Consult your network administrator to see if the servers are running normally.
Check to see if [Properties] > [Port Status] > [StatusMessenger] on CentreWare
Internet Services is set to [Enabled].
Check the following settings under [Properties] > [E-mail] and [StatusMessenger] on
CentreWare Internet Services.
• Is the e-mail address of the printer configured?
• Are the rest of the settings such as the SMTP server and POP3 server set
correctly?
• Are the items or events to be notified of set correctly?
• Are the recipients' e-mail addresses set correctly?
Are the SMTP server and POP3 server running normally?
Consult your network administrator to see if the servers are running normally.
Symptom
Cause/Remedy
Cause/Remedy
Windows Vista is configured with a static IPv6 address.
Register the static IPv6 address on the printer as a
communication-enabled host address.
Add a scope ID to the link-local address.
For example, when using Internet Explorer 7 with Windows
Vista to specify fe80::203:baff:fe48:9010 for access, add the
Windows Vista Ethernet adapter local area connection
number (8, for example) as the scope ID, and enter:
fe80::203:baff:fe48:9010%8.
6.7 Network-related Problems
103