Toshiba Magnia 3310 User Manual page 13

Application software problems................................................................. 247
Common hardware problems .................................................................. 248
The front panel power indicator light is not on ............................... 248
The screen is blank ........................................................................ 248
Characters are distorted or do not display properly ....................... 248
The FDD indicator light is not on.................................................... 249
The HDD status indicator lights are not on .................................... 249
The hard disk drive does not respond............................................ 249
The FDD indicator does not light.................................................... 249
An error is displayed during POST operation, or POST stops midway .
249
Loading of RAID controller BIOS stops midway............................. 250
Cannot install the OS ..................................................................... 250
The OS does not boot, or the OS bootup stops midway ................ 251
Windows 2000 is locked or cannot be used ................................... 251
The power button does not function after a system abort .............. 251
Remedy when Windows 2000 is Usable ................................................. 252
Remedy when Windows 2000 is Unusable ............................................. 252
Abnormal system shutdown .................................................................... 253
Before calling for service ......................................................................... 253
Toshiba Technical Support ...................................................................... 253
Chapter 7: Hardware Diagnostics .................................................... 254
HW Diagnostics Program Main Menu ..................................................... 255
Diagnostics Test (01. DIAGNOSTIC TEST) ................................... 256
Running Test (02. RUNNING TEST) .............................................. 258
Log Utilities..................................................................................... 270
Appendix A: Specifications............................................................... 274
Appendix B: Interface ....................................................................... 280
Appendix C: Jumper Settings........................................................... 289
Appendix D: Sensor List................................................................... 291
Appendix E: Unit Logs...................................................................... 294
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