IBM eServer 240 xSeries User Reference Manual page 129

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POST message
Description
5962
An IDE CD-ROM configuration error occurred.
Action: Check the signal and power cable connections to the CD-ROM drive. See
"System-board component locations" on page 99 for the locations of the cable
connectors on the system board.
If the problem persists, have the system serviced.
8603
An error occurred during the mouse (pointing device) and mouse (pointing device)
controller test. This error can be caused by the addition or removal of a mouse, or
by a failing system board.
Note: This error also can occur if electrical power was lost for a very brief period
and then restored. In this case, turn off the server for at least five seconds,
and then, turn it back on.
Action: Ensure that the keyboard and mouse (pointing device) are attached to the
correct connectors. If they are connected correctly, use the following procedure:
1. Turn off the server.
2. Disconnect the mouse from the server.
3. Turn on the server.
If the POST error message does not reappear, the mouse is probably failing. See
the documentation that comes with the mouse for additional testing information. If
the problem remains, have the mouse (pointing device) serviced.
If the POST error message reappears, run the diagnostic tests to isolate the
problem. If the diagnostic tests do not find a problem and the POST error message
remains, have the system serviced.
00012000
Processor machine check.
Action:
1. Update the system BIOS. Refer to Chapter 7, "Getting help, service, and
information" on page 161 for information about obtaining updates.
2. If the problem persists, replace the microprocessor.
00019501
Processor 1 is not functioning.
Action: Replace microprocessor 1. (The Microprocessor 1 Error LED on the
processor board will be on. See "Processor-board component locations" on
page 101 for the location of the LED.)
If the problem persists, have the system serviced.
00019502
Processor 2 is not functioning.
Action: Replace microprocessor 2. (The Microprocessor 2 Error LED on the
processor board will be on. See "Processor-board component locations" on
page 101 for the location of the LED.)
If the problem persists, have the system serviced.
00019701
Processor 1 failed the built-in self test.
Action: Replace microprocessor 1. (The Microprocessor 1 Error LED on the
processor board will be on. See "Processor-board component locations" on
page 101 for the location of the LED.)
If the problem persists, have the system serviced.
00019702
Processor 2 failed the built-in self-test.
Action: Replace microprocessor 2. (The Microprocessor 2 Error LED on the
processor board will be on. See "Processor-board component locations" on
page 101 for the location of the LED.)
If the problem persists, have the system serviced.
Chapter 6. Solving problems
119

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