VTech GZ5838 User Manual
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Table of contents

Before you begin . . . . . . . . . . . . . . . . . . . . . 4
Parts checklist . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing handset battery . . . . . . . . . . . . . . . . . 5
Telephone base installation . . . . . . . . . . . . . . . 6
Handset features . . . . . . . . . . . . . . . . . . . . . 8
Telephone base features . . . . . . . . . . . . . . . . . 9
Telephone operation . . . . . . . . . . . . . . . . . . 0
Make, answer and end calls . . . . . . . . . . . . . . 0
Call waiting . . . . . . . . . . . . . . . . . . . . . . . 0
Set handset ringer . . . . . . . . . . . . . . . . . . . 
Set date and time . . . . . . . . . . . . . . . . . . . . 2
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . 2
Temporary tone dialing . . . . . . . . . . . . . . . . . 3
Clear voicemail . . . . . . . . . . . . . . . . . . . . . 3
Language . . . . . . . . . . . . . . . . . . . . . . . . 3
Display screen messages . . . . . . . . . . . . . . . 4
Speed dial . . . . . . . . . . . . . . . . . . . . . . . 5
Store a speed dial entry . . . . . . . . . . . . . . . . 5
Edit a speed dial entry . . . . . . . . . . . . . . . . . 7
Delete a speed dial number . . . . . . . . . . . . . . 7
Dial a speed dial number . . . . . . . . . . . . . . . . 8
Re-assign speed dial locations . . . . . . . . . . . . . 8
Directory . . . . . . . . . . . . . . . . . . . . . . . . 9
Store a directory entry . . . . . . . . . . . . . . . . . 9
Edit a directory entry . . . . . . . . . . . . . . . . . . 2
Delete a directory entry . . . . . . . . . . . . . . . . . 22
Dial a directory number . . . . . . . . . . . . . . . . . 22
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 24
About caller ID information . . . . . . . . . . . . . . . 24
Call log . . . . . . . . . . . . . . . . . . . . . . . . . 25
Review call log . . . . . . . . . . . . . . . . . . . . . 25
Remove records from call history . . . . . . . . . . . 26
Dial a displayed number . . . . . . . . . . . . . . . . 26
Call log display screen messages . . . . . . . . . . . 27
Headset operation . . . . . . . . . . . . . . . . . . . 28
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 28
Troubleshooting . . . . . . . . . . . . . . . . . . . . 29
Battery . . . . . . . . . . . . . . . . . . . . . . . . . 36
Important safety instructions . . . . . . . . . . . . . . 37
www.vtechphones.com


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Summary of Contents for VTech GZ5838

  • Page 1: Table Of Contents

    Table of contents Before you begin . . . . . . . . . . . . . . . . . . . . . 4 Delete a speed dial number .
  • Page 2 Maintenance . . . . . . . . . . . . . . . . . . . . . . 38 Warranty .
  • Page 3: Important Safety Instructions

    37 of this manual . This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone . Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product .
  • Page 4: Before You Begin

    Before you begin Parts checklist  . Telephone base • To purchase 2 . Handset replacement batteries or obtain 3 . Color handset brackets (2) and a replacement telephone base plates (2) power adapter, 4 . AC power adapter visit our website at www .
  • Page 5: Installation

    • Plug the battery connector securely into the jack inside the battery compartment according to • Use only the the color-coded label . VTech battery (or • Insert battery in the center of the battery compartment . equivalent) supplied with this telephone .
  • Page 6: Telephone Base Installation

    Installation Telephone base installation Install the telephone base and the power adapter as shown below . Choose a location away from • If you need any electronic equipment and appliances such as personal computers, computer routers, wireless to install your routers (wireless broadband, wi-fi, or 802.11), television sets, microwave ovens and refrigerators.
  • Page 7: Removable Handset Bracket And Telephone Base Plate

    Installation Removable handset bracket and telephone base plate Your telephone comes with two additional handset brackets and two telephone base plates . Change the bracket and plate to suit your mood or match your room decor . To remove the handset bracket: To install a new handset bracket: 2 .
  • Page 8: Handset Features

    Handset features SEL (select) • Press to store a programming option, or to • When the telephone is not in use, store a directory entry . press to display directory entries . • Press and hold for two seconds /CID during idle mode to adjust ringer volume .
  • Page 9: Telephone Base Features

    Telephone base features CHARGE/IN USE • Flashes when the handset is in use . • Flashes in unison with incoming ringing . • On when the handset is charging in the telephone base . FIND HANDSET Press to page the handset for up to 60 seconds . Press FIND HANDSET, OFF, or place the handset back in the telephone base to cancel the paging .
  • Page 10: Telephone Operation

    Telephone operation Make, answer and end calls • Press /FLASH and then use the dial pad keys to dial a number . -OR- • Dial a number and then press /FLASH . • Press any dial pad key (except /CID, / and OFF) to answer an incoming call .
  • Page 11: Set Handset Ringer

    Telephone operation Set handset ringer There are many ring tones to choose from . To hear a sample of each and change the ringer • If the ringer volume setting: is set to off, the  . Make sure the handset is in idle mode . telephone will not ring during an 2 .
  • Page 12: Set Date And Time

    Telephone operation Set date and time If you subscribe to caller ID service, the date and time will be set automatically with the first incoming call . If you do not have caller ID service, the date and time can be set manually .  .
  • Page 13: Temporary Tone Dialing

    Telephone operation Temporary tone dialing If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing *TONE . This is useful if you need to send touch tone signals for access to telephone •...
  • Page 14: Display Screen Messages

    Telephone operation Display screen messages Screen displays: When: ** RINGING ** There is a incoming call . CONNECTING... The handset is waiting for a dial tone . PHONE ON The handset is in use . ** PAGING ** The base is paging the handset . BATTERY LOW The battery needs to be recharged .
  • Page 15: Speed Dial

    Speed dial You can store as many as nine frequently dialed telephone numbers with names (up to 5 characters and 24 digits in each location) into the speed dial memory locations you assign in the handset . • The entries stored in Store a speed dial entry speed dial memory will be marked ...
  • Page 16 Speed dial 7 . Enter the telephone number . Press to backspace and make corrections . Press REDIAL/PAUSE to store a pause in the dialing sequence . A P will be displayed to signify a dialing pause . -OR- • When an incoming telephone number Press REDIAL/PAUSE to display the last number dialed .
  • Page 17: Edit A Speed Dial Entry

    Speed dial Edit a speed dial entry  . Press and hold the memory location key (1-9) of the entry to be edited . 2 . When the screen displays the desired number, press SEL . Then press until EDIT flashes, Press SEL . 3 .
  • Page 18: Dial A Speed Dial Number

    Speed dial Dial a speed dial number  . Press and hold the memory location key (1-9) of the entry you wish to dial . 2 . Press /FLASH to dial the displayed memory number . Re-assign speed dial locations  .
  • Page 19: Directory

    Directory The directory can store up to 20 entries (including nine speed dial entries) . Each entry may consist of a number up 24 digits and a name up to 5 characters . • Press OFF at anytime to exit the Store a directory entry directory .
  • Page 20 Directory 4 . After entering the name, press SEL or PROG . The screen displays ENTER NUMBER . 5 . Enter the telephone number . Press to backspace and make corrections . Press REDIAL/PAUSE to store a pause in the dialing sequence . A P will be displayed to signify a dialing pause . •...
  • Page 21: Edit A Directory Entry

    Directory Edit a directory entry  . Press . The screen displays DIRECTORY . • When memory is 2 . Press to scroll alphabetically through the entries . full, the screen -OR- displays MEMORY FULL . Press the dial pad key for the first letter of the entry to be edited. There will be an 3 .
  • Page 22: Delete A Directory Entry

    Directory Delete a directory entry  . Press / and the screen displays DIRECTORY . 2 . Press to scroll alphabetically through entries . -OR- Press the dial pad key for the first letter of the entry to be deleted. 3 .
  • Page 23: Move A Directory Entry To Speed Dial

    Directory Move a directory entry to speed dial  . Press / . The screen displays DIRECTORY . 2 . Press to scroll alphabetically through the directory . -OR- Press the dial pad key for the first letter of the entry to be moved. 3 .
  • Page 24: Caller Id

    Caller ID About caller ID information If you subscribe to caller ID service from your local telephone company, this feature displays the name and telephone number of the caller before answering a call (even when you are on another call) . The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment .
  • Page 25: Call Log

    Caller ID VTech • When repeat caller ID (CID) data arrives, the newest date, time and caller ID information overwrite the old information, and is displayed during call log review Call log • Press OFF at The information of the caller will be displayed if you subscribe to caller ID service from your local anytime to exit the call log .
  • Page 26: Remove Records From Call History

    Caller ID Remove records from call history Remove a specific entry:  . Locate the record to be deleted from the call log . 2 . Press CHAN/REMOVE and there will be a confirmation beep. Remove all entries:  . When the handset is in idle mode, press and hold CHAN/REMOVE . The screen displays ERASE ALL NO YES .
  • Page 27: Store A Call Log Entry In The Directory

    Caller ID Store a call log entry in the directory  . Locate the desired entry in the call log to be stored in the directory . • When the 2 . If you wish to change how the number is stored, press .
  • Page 28: Headset Operation

    Headset operation The handset is equipped with a 2 .5mm headset jack for use with an optional accessory headset for handsfree operation . To purchase a headset, visit our website at www .vtechphones .com or • Whenever a compatible call  (800) 595-95 . In Canada, go to www .vtechcanada .com or headset is call  (800) 267-7377 .
  • Page 29: Troubleshooting

    Troubleshooting If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www . v techphones .com, or call  (800) 595-95; in Canada, call  (800) 267-7377 . Problem Suggestion My telephone does not •...
  • Page 30 Troubleshooting Problem Suggestion I cannot dial out . • First, try all the above suggestions . • Make sure there is a dial tone before dialing . It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone . Wait an extra second before dialing .
  • Page 31 Troubleshooting Problem Suggestion BATTERY LOW is • Place the handset in the telephone base for recharging . displayed on screen • Remove and re-install the battery and use it normally until fully discharged, then recharge the handset on the telephone base for 6 hours . •...
  • Page 32 Troubleshooting Problem Suggestion I hear other calls while • Disconnect the telephone base from the telephone jack . Plug in a different telephone . If there are still other calls, the problem is probably in the wiring or local service . Call your local using the telephone .
  • Page 33 Troubleshooting Problem Suggestion The telephone does not • Make sure the ringer is on (page ) . Make sure the ringer is on (page ) . ring when there is an • Make sure the telephone line cord and power adapter are plugged in properly (see page 6) . Make sure the telephone line cord and power adapter are plugged in properly (see page 6) .
  • Page 34 Troubleshooting Problem Suggestion There is noise • The handset may be out of range . Move it closer to the telephone base . The handset may be out of range . Move it closer to the telephone base . or interference •...
  • Page 35 Troubleshooting Problem Suggestion My caller ID features are • Caller ID is a subscription service . You must subscribe to this service from your local telephone Caller ID is a subscription service . You must subscribe to this service from your local telephone not working properly .
  • Page 36: Battery

    Battery After the battery is fully charged for 16 hours, you can expect the following performance: Operation Operating time While in use (talking) 5 hours While not in use (standby*) 5 days *Handset is off the telephone base but not in use . The battery needs charging when: •...
  • Page 37: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:  . Read and understand all instructions . 2 . Follow all warnings and instructions marked on the product . 3 .
  • Page 38: Maintenance

    How long is the limited warranty period? The limited warranty period for the Product extends for ONE () YEAR from the date of purchase . If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty;...
  • Page 39 Product(s) to the service location . VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid . VTech assumes no risk for damage or loss of the Product in transit . If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity .
  • Page 40: Operating Range

    The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more . If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip .
  • Page 41 FCC, ACTA and IC regulations The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called . The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less.
  • Page 42: The Rbrc ® Seal

    VTech product service centers . Please call 1-800-8-BATTERY for information on Ni-Cd ® battery recycling and disposal bans/restrictions in your area . VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources . RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.
  • Page 43: Technical Specifications

    Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 92 .75 - 97 .  0 MHz Handset: 5863 .8 - 5872 .5 MHz Receive frequency Telephone base: 5863 .8 - 5872 .5 MHz Handset: 92 .75-97 .  0 MHz Channels Nominal effective range Maximum power allowed by the FCC and IC .
  • Page 44: Index

    Index Additional information 29-43 Edit a directory entry 2 Answer a call 0 Edit a speed dial entry 7 End a call 0 Basic operation 0-28 Battery 36 FCC, ACTA and IC regulations 40 Belt clip 28 Getting started 4-9 Call log 25 Call log display screen messages 27 Call waiting 0...
  • Page 45 Maintenance 38 Technical specifications 43 Make a call 0 Telephone base features Move a directory entry to speed dial 23 Telephone base installation Telephone operation 0-4 Temporary tone dialing 3 The RBRC seal 42 ® Operating range 40 Troubleshooting 29 Parts checklist 4 Volume  Re-assign speed dial locations 8...
  • Page 46 VTECH TELECOMMUNICATIONS LTD . A member of THE VTECH GROUP OF COMPANIES Distributed in the U .S .A . by VTech Communications, Inc . Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd ., Richmond, B .C . Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD .
  • Page 47 User’s manual w w w . v t e c h p h o n e s . c o m Model: gz5838...

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