VTech NG-A3412 User Manual

Analog cordless next gen hotel telephone

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Next Gen Analogue Series

NG-A3412

1-Line Analog Cordless Next Gen Hotel Telephone

NG-C3411HC

Virtual Bundle of NG-C5101 and C5012

1-Line Accessory Cordless Next Gen Handset and Charging Base

NG-C5101

1-Line Accessory Cordless Next Gen Handset

C5012

Charging Base

User's Guide

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Summary of Contents for VTech NG-A3412

Page 1 Next Gen Analogue Series NG-A3412 1-Line Analog Cordless Next Gen Hotel Telephone NG-C3411HC Virtual Bundle of NG-C5101 and C5012 1-Line Accessory Cordless Next Gen Handset and Charging Base NG-C5101 1-Line Accessory Cordless Next Gen Handset C5012 Charging Base User‘s Guide...
Page 2: Important Safety Instructions
Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1.
Page 3 Model No. Ni-MH AAA550*2 of flammable or flame-supporting gases, backup battery for NG-A3412's telephone unless there is adequate ventilation. A spark base). Dispose of used batteries according in such an environment could create a fire or to the instructions.
Page 4: Instructions De Sécurité Importantes
Instructions de sécurité importantes La plaque signalétique appliquée est située au bas et à l'arrière de la base du produit. Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d’incendie, d’électrocution et de blessure, notamment les suivantes: 1.
Page 5 (modèle no. 523450AR1000 Ces environnements peuvent comprendre pour le combiné sans fil du NG-A3412 et : l’utilisation médicale de l’oxygène sans modèle no. Ni-MH AAA550*2 pour le socle ventilation adéquate; les gaz industriels du NG-A3412).
Page 6: Table Of Contents
Table of contents Important safety instructions ....2 Instructions de sécurité importantes ...4 Parts check list ........7 Telephone layout .........8 Installation ..........11 Set up ...........18 Operation ..........21 Appendix ..........23 Troubleshooting ..........23 Warranty Program ..........30 Operating range ..........32 About cordless telephones ......32 FCC, ACTA and IC regulations .......
Page 7: Parts Check List
Handset | Power installed Backup battery Bracket | Telephone battery adapter Base Power Adapter 1-Line Analog Cordless Next NG-A3412 Gen Hotel Telephone 1-Line Accessory NG-C3411HC Cordless Next (virtual bundle Gen Handset of NG-C5101 and Charging and C5012) Base EN - 7...
Page 8: Telephone Layout
Telephone layout 1-Line Analog Cordless Next Gen Hotel Telephone - NG-A3412 Telephone Base Charging poles Backup battery switch Find Handset button Speakerphone Dial keys Battery cover Replace Battery LED Telephone line and power jack Charge LED Message waiting LED Speed dial keys...
Page 9 Telephone layout 1-Line Analog Cordless Next Gen Hotel Telephone - NG-A3412 1-Line Accessory Cordless Next Gen Handset and Charging Base - NG-C3411HC NG-C5101 1-Line Accessory Cordless Next Gen Handset - Cordless Handset SPEAKER key Handset earpiece VOLUME keys MUTE key...
Page 10 1-Line Accessory Cordless Next Gen Handset and Charging Base - NG-C3411HC Charging Base - C5012 Charger Charge LED Charging poles EN - 10...
Page 11: Installation
Installation 1-Line Analog Cordless Next Gen Hotel Telephone - NG-A3412 1-Line Accessory Cordless Next Gen Handset and Charging Base - NG-C3411HC 1-Line Accessory Cordless Next Gen Handset - NG-C5101 Charging Base - C5012 Telephone base backup battery replacement A backup battery in the telephone base guarantees continuous operation during a power outage.
Page 12: Installation Option - Desktop Position
Installation option - desktop position Telephone wall jack The telephone comes ready for desktop use. 1. Turn the telephone base over with the bottom side facing up. Connect the telephone line cord as shown below. Telephone line cord Power cord connector Note: When the telephone base has been initially...
Page 13: Installation Option - Converting From Desktop To Wall Mount Position
4. Mount the telephone base on the wall by To test your installation positioning the eyelets on the telephone Press on the telephone base. Listen for a dial base and the mounting bracket against the tone, and then press again to hang up. mounting studs.
Page 14 wall mount bracket dimensions Unit: mm EN - 14...
Page 15: Installation Notes
7. Align all the tabs on the handset cover against Installing or replacing a cordless the corresponding grooves on the handset, handset battery then slide the handset cover closed. To install or replace the handset battery, follow the steps below. 1.
Page 16: Handset Registration
Handset registration Handset deregistration Place the cordless handset on the telephone When a registered cordless handset is idle, press *331734#, then press HOLD. You will hear base cradle. Handset registration happens a confirmation tone when the deregistration automatically the first time a cordless handset is process completes.
Page 17 Charging Base - C5012 Charging base installation Install charging base for desktop 1. Install the charging base as shown below. • Make sure the power adapter is securely To mount the base stand on the charging plugged into an outlet not controlled by a base wall switch.
Page 18: Set Up
Set up 1-Line Analog Cordless Next Gen Hotel Telephone - NG-A3412 1-Line Accessory Cordless Next Gen Handset and Charging Base - NG-C3411HC 1-Line Accessory Cordless Next Gen Handset NG-C5101 Default settings are indicated by asterisks (*). Setting Options Adjustable by...
Page 19 RF transmission power There are 3 RF transmission power options on the telephone base that can be programmed. To change the RF transmission power control level: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Page 20 PROGRAM key. 2. Press 61 and then press the recessed PROGRAM key again. You hear 3 beeps as confirmation. To program a Speed Dial key on the cordless handset: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key.
Page 21: Operation
Operation Place a call Place a call using the cordless handset 1-Line Analog Cordless Next Gen Hotel Telephone - NG-A3412 On the cordless handset, press . Listen for a dial tone and then dial the desired number, 1-Line Accessory Cordless Next Gen...
Page 22 Volume The speed dial keys on the telephone base are more than the speed dial keys on the cordless Adjust the ringer volume of the cordless handset. handset and the telephone base Telephone base: 10 dedicated speed dial hard keys, •...
Page 23: Appendix
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For cordless telephone Question Suggestions • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
Page 24 Question Suggestions • Try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone.
Page 25 Question Suggestions • Make sure the cordless handset is placed in the telephone base or charging base correctly. The CHARGE LED should be on. • Remove the battery and then install it again. Charge it for up to 11 hours. •...
Page 26 Question Suggestions • Make sure the telephone line cord and the power adapter are plugged in properly. • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. • Adjust the setting of RF transmission power. It may be out of range.
Page 27 Question Suggestions • Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power.
Page 28 Question Suggestions • If the telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate the telephone or modem farther apart from each other, or use a different surge protector.
Page 29 Question Suggestions • If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not fix the problem, try the following (in the order listed): a. Disconnect the power to the telephone base. b.
Page 30: Warranty Program
If VTech’s authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy.
Page 31: Other Limitations
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty.
Page 32: Operating Range
Operating range To minimize or prevent such interference, do not place the telephone base of the cordless The cordless telephone operates with the telephone near or on top of a TV or VCR. If maximum power allowed by the Federal interference is experienced, moving the cordless Communications Commission (FCC).
Page 33: Fcc, Acta And Ic Regulations
FCC, ACTA and IC regulations FCC Part 68 and ACTA FCC Part 15 This equipment complies with Part 68 of the FCC rules and with technical requirements adopted This equipment has been tested and found by the Administrative Council for Terminal to comply with the requirements for a Class Attachments (ACTA).
Page 34 VTech Hospitality limited warranty program in police, fire, medical) in these locations. If you do the user’s manual. store or test emergency numbers, please: To ensure safety of users, the FCC/ISEDC has Remain on the line and briefly explain the established criteria for the amount of radio reason for the call before hanging up.
Page 35 including interference that may cause undesired operation of the device. Privacy of communications may not be ensured when using this telephone. Avertissement ISEDC Cet appareil est compatible avec la licence de l’Innovation, la Science et le développement économique du Canada à l’exemption des normes RSS.
Page 36: Maintenance
Avoid rough treatment by third parties that may arise through the use Place the handset down gently. Save the original of this product. VTech Communications, Inc. and packing materials to protect your telephone if its suppliers assume no responsibility for any you ever need to ship it.
Page 37: Technical Specifications
Technical specifications 1-Line Analog Cordless Next Gen Hotel Telephone - NG-A3412 1-Line Accessory Cordless Next Gen Handset and Charging Base - NG-C3411HC 1-Line Accessory Cordless Next Gen Handset - NG-C5101 Charging Base - C5012 Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz...
Page 38 Message waiting signal Steady/periodic high voltage pulse, periodic low voltage pulse, reverse polarity, FSK, Siemens and/or Panasonic Speed Dial memory Telephone base: 10 dedicated speed dial hard keys (MESSAGE, EMERGENCY) that can be programmed as speed dial keys Handset: 3 dedicated speed dial hard keys, with one additional hard key ( ) that can be programmed as speed dial keys Operating Humidity 45% - 85%...

This manual is also suitable for:

Ng-c3411hc Ng-c5101 Ng-c5012