VTech GZ5838 User Manual page 35

Troubleshooting
Problem Suggestion
My caller ID features are • Caller ID is a subscription service . You must subscribe to this service from your local telephone
not working properly .
• The caller may not be calling from an area which supports caller ID .
• Both you and the caller's telephone companies must use equipment which are compatible with
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
The system does • Make sure you subscribe to caller ID with call waiting features provided by the local telephone
not receive caller ID
or the system does
• The caller may not be calling from an area which supports caller ID .
not display caller ID
• Both you and the caller's telephone companies must use equipment which are compatible with
during call waiting .
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
Common cure for • If the unit is not responding normally, try putting the cordless handset in the telephone base .
electronic equipment .
• Disconnect the power to the telephone base .
• Disconnect the battery on the cordless handset .
• Wait a few minutes before connecting power to the telephone base .
• Re-install the battery and place the cordless handset into the telephone base .
• Wait for the cordless handset to synchronize its connection with the telephone base . Allow up
Caller ID is a subscription service . You must subscribe to this service from your local telephone
company for this feature to work on your telephone .
The caller may not be calling from an area which supports caller ID .
Both you and the caller's telephone companies must use equipment which are compatible with
caller ID service .
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
Make sure you subscribe to caller ID with call waiting features provided by the local telephone
company .
The caller may not be calling from an area which supports caller ID .
Both you and the caller's telephone companies must use equipment which are compatible with
caller ID service .
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
If it does not seem to respond, try the following (in the order listed):
Disconnect the power to the telephone base .
Disconnect the battery on the cordless handset .
Wait a few minutes before connecting power to the telephone base .
Re-install the battery and place the cordless handset into the telephone base .
Wait for the cordless handset to synchronize its connection with the telephone base . Allow up
to one minute for this to take place .
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