Before You Call For Service - GE Standard Tub Owner's Manual

Before you call for service...

Problem
Dishes don't dry
Dishes and flatware
not clean
Spots and filming
on glasses and
flatware
Cloudiness on
glassware
Detergent cup lid
won't latch
Detergent left in
dispenser cups
Steam
Black or gray
marks on dishes
Control panel lights
go off when you are
setting controls
Control panel
responded to inputs
but dishwasher never
filled with water
16
Possible Causes
Low inlet water
temperature
Rinse agent dispenser
is empty
Inlet water temperature • Raise the water heater temperature to 120°F.
is below 120°F.
Too little detergent
Old or damp powdered • See Using the dishwasher section, refer to Proper Use of Detergent for
detergent
Water pressure is
temporarily low
Air gap is clogged
Improper rack loading
No air gap or high
drain loop
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
Combination of soft
water and too much
detergent
Water temperature
entering the dishwasher
exceeds 150°F.
Dial is not in the OFF
position
Dishes are blocking the • Reposition the dishes.
detergent cups
This is normal
Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
rubbed against dishes
Time too long between • Each pad must be touched within 30 seconds of the others. To relight,
touching or selecting
pads
Door latch may not
be properly seated
What To Do
• Make sure inlet water temperature is at least 120°F.
• Select HEATED DRY.
• Use HOT START and ADDED HEAT options.
• Select a higher cycle, such as POTS & PANS or HEAVY WASH.
• Check the rinse agent dispenser and fill as required.
• Use HOT START, POTS & PANS or HEAVY WASH and HI TEMP WASH.
• See Using the dishwasher section, refer to Proper Use of Detergent for
detergent recommendations.
detergent recommendations.
• Turn on a faucet. Is water coming out more slowly than usual? If so,
wait until pressure is normal before using your dishwasher.
• Clean the air gap.
• Make sure large dishware does not block detergent dispenser or wash arm.
• Verify that you have an air gap or a high drain loop. Refer to
the Installation Instructions.
Rinse Aid ™ rinse agents to remove spots and prevent
®
• Use Cascade
new film buildup.
• To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils from the dishwasher.
Do not add detergent.
3 Select the longest cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes.
Dishwasher will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse
doesn't work: Repeat as above, except use 1/4 cup (60 ml) of citric
acid crystals instead of vinegar.
• This is called etching and is permanent. To prevent this from
happening, use less detergent if you have soft water. Wash glassware in
the shortest cycle that will get it clean.
• Lower the water heater temperature.
• Turn the Timer Dial to OFF.
• Steam comes through the vent by the door latch during drying and
when water is being pumped out.
touch any pad again or unlatch and relatch the door.
• Call for service.