Troubleshooting Tips; Before You Call For Service - GE Triton XL EDW4000 Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
Problem
Control panel lights go off
when you're setting controls
Noise
Detergent left in
dispenser cups
Water standing in
the bottom of the tub
Water won't pump
out of the tub
Suds in the tub
Stained tub interior
Dishes and flatware
not clean
Possible Causes
Time too long between
touching of selected pads
Some of the sounds you'll
hear are normal
Utensils are not secure in the
rack or something small has
dropped into the rack
Motor hums
Dishes are blocking the
detergent cups
This is normal
Drain is clogged
Correct detergent wasn't used
Rinse agent was spilled
Detergent with
colorant was used
Some tomato-based
foods can stain
Low inlet water temperature
Water pressure is temporarily low
Air gap is clogged
Improper rack loading
What To Do
• Each pad must be touched within 30 seconds of the others.
To relight, touch any pad again, or unlock and relatch door.
• Detergent cup opening.
• The motor stopping during the drying period.
• Water draining out of the tub immediately after you
touch START/RESET pad.
• Make sure everything is secured in dishwasher.
• Dishwasher has not been used on a regular basis. If you
do not use your dishwasher often, set it to fill and pump
out once every week. This will help keep the seal moist.
• Reposition the dishes.
• A small amount of clean water around the outlet on the
tub bottom at the back of the tub keeps the water seal
lubricated.
• If you have an air gap, clean it.
• Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains into a disposer, run disposer clear.
• Use only automatic dishwasher detergents to avoid sudsing.
Cascade ® , Cascade Complete
Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let
suds dissipate. Add 1 gallon of cold water to the tub. Close the
door until it locks into place. Pump out water by pressing
START/RESET, then after waiting 10 seconds press START/RESET
again. Repeat if necessary.
• Always wipe up rinse agent spills immediately.
• Some detergents contain colorant (pigment or dyes) that
will discolor the tub interior with extended use. Check the
detergent cup for signs of any discoloration. If cup is
discolored, change to detergent without any colorant.
Cascade ® , Cascade Complete
Detergents have been approved for use in all GE dishwashers.
• Use of the RINSE ONLY cycle after adding the dish to the
load can decrease the level of staining.
• Make sure inlet water temperature is correct (see page 6).
• Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
• Clean the air gap.
• Make sure large dishware does not block the detergent
dispenser or the wash arms.
GEAppliances.com
® and Electrasol ® Dishwashing
® and Electrasol ® Dishwashing
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