Troubleshooting Tips - GE Standard Tub Owner's Manual

Before you call for service...
Troubleshooting Tips Save time and money! Review the charts on the following
pages, or visit GEAppliances.com. You may not need to call for service.
Problem
Dishwasher won't run
Noise
Water standing in
the bottom of the tub
Water won't pump
out of the tub
Suds in the tub
Stained tub interior
Possible Causes
Fuse is blown, or the
circuit breaker tripped
Power is turned off
Some of the sounds
you'll hear are normal
Utensils are not secure • Make sure everything is secured in dishwasher.
in rack or something small
has dropped into rack
Rattling dishes when
the spray arm rotates
Motor hums
This is normal
Drain is clogged
Wrong detergent
was used
Rinse agent was spilled • Always wipe up rinse agent spills immediately.
Some tomato-based
foods can cause reddish can decrease the level of staining. GE recommends Cascade
stains
Tea or coffee stains
An overall yellow or
brown film can be
caused by iron deposits
in water
White film on inside
minerals
What To Do
• Replace fuse or reset circuit breaker. Remove any other appliances
from the circuit.
• Try pressing the START/RESET pad (Electronic models) two times.
• In some installations, power to the dishwasher is provided through a wall
switch, often located next to the disposer switch. Make sure it is on.
• Soft food disposal shredding action.
• Drain valve opening to pump water out.
• Timer control as cycle progresses.
• Detergent cup opening.
• The motor stopping during the drying period.
• Water draining out of tub immediately after touching the START/RESET pad.
• Make sure dishes are properly loaded. See the Loading the
dishwasher racks section.
• Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist.
• A small amount of clean water around the outlet on the tub bottom
at the back of the tub keeps the water seal lubricated.
• If you have an air gap, clean it.
• Check to see if your kitchen sink is draining well. If not, you may need
a plumber.
• If the dishwasher drains into a disposer, run disposer clear.
• Use only automatic dishwasher detergents to avoid sudsing.
Cascade , Cascade Complete and Electrasol
® ®
Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds
dissipate. Add 1 gallon of cold water to the tub. On Models with a Dial:
Close and latch the dishwasher. Pump out water by slowly turning the
Dial until a drain period is reached. Repeat if necessary. On Models with
Electronic Control: Pump out water by pressing the START/RESET pad,
then 10 seconds later, press START/RESET pad again. Repeat if necessary.
• Use of the RINSE ONLY cycle after adding the dish to the load
Plastic Booster to help remove these types of stains.
• Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
ADVERTENCIA
Antes de limpiar el interior, espere por lo menos 20 minutos después de un ciclo
para que los elementos calentadores se enfríen. No hacerlo puede provocar
quemaduras.
• A special filter in the water supply line is the only way to correct
this problem. Contact a water softener company.
• GE recommends Cascade Crystal Clear
mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.
GEAppliances.com
Automatic Dishwashing
®
®
to help prevent hard water
®
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