AT&T TL86009 User Manual page 23

Appendix
Troubleshooting
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not turned off. Refer to Ringer
volume on your user's manual.
• Make sure the telephone line cord is plugged securely into the
telephone base and the telephone jack. Make sure the power
cord is securely plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16 hours.
For optimum daily performance, return the cordless handset to
the charger when not in use.
• You may have too many extension phones on your telephone
line to allow all of them to ring simultaneously. Try unplugging
some of the other phones.
• The layout of your home or office might be limiting the
operating range. Try moving the telephone base to another
location, preferably to a higher location.
• If other phones in your home are having the same problem,
the problem is in your wiring or local service. Contact your
telephone service provider (charges may apply).
• Test a working phone at the phone jack. If the other phone has
the same problem, the problem is the phone jack. Contact your
telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT
phones, can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
• Remove and install the battery again. Wait for the cordless
handset to reestablish its connection with the telephone base.
Allow up to one minute for this to take place.
• Your line cord may be defective. Try installing a new line cord.
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