AT&T TL86009 User Manual page 21

Appendix
Troubleshooting
I get noise, static, or a weak signal even when I'm near the
telephone base.
• If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone lines, you must install a
DSL filter between each telephone line cord and telephone wall
jack. The filter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service provider for
more information about DSL filters.
• You may be able to improve the performance of your cordless
phone by installing your new telephone base as far as possible
from any other existing cordless telephone system that may
already be installed.
• Other electronic products such as HAM radios and other DECT
phones, can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
• Do not install this phone near a microwave oven or on the same
electrical outlet. You may experience decreased performance
while the microwave oven is operating.
• If your phone is plugged in with a modem or a surge protector,
plug the phone (or modem/surge protector) into a different
location. If this doesn't solve the problem, relocate your phone
or modem farther apart from one another, or use a different
surge protector.
• Relocate your phone to a higher location. The phone may have
better reception when installed in a high area.
• If other phones in your home are having the same problem,
the problem is in your wiring or local service. Contact your
telephone service provider (charges may apply).
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