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Chapter XI
Trouble shooting
Thanks for purchasing the product of our company. We will provide services for you wholeheartedly. If any fault
occurs, please check according to the following procedures. If the problem still can't be solved, please call the hot line or
send e-mail. If you have many questions, please write them down and send to us. We will reply in time.
Common detecting methods:
[1] Replace (replace power supply or hard disk, etc)
[2] Minimum load (remove hard disk, video, audio, alarm input/output)
[3] Upgrade (solve the problems of peripheral devices)
(I) Start, self detection, breakdown
1. Why the DVR isn't started when power supply is connected?
① Check whether the power switch at the rear is "ON"; ② Check whether the indicator on front panel is lit.
2. Why system stays in self detection after boot logo?
Check whether the HDD is connected properly and whether the HDD and cable are in good condition. To check the
HDD, remove it and turn on the DVR. The DVR may be turned on normally even without the HDD and displays
"No HDD, continue?" Click "Yes" to operate the DVR.
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