Phonak Naida S IX SP User Manual
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Phonak Naida S IX SP User Manual

Ultrapower, superpower and crt hearing aids
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Naída S
UltraPower, SuperPower and CRT
hearing aids
User Guide

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Summary of Contents for Phonak Naida S IX SP

  • Page 1 Naída S UltraPower, SuperPower and CRT hearing aids User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Important safety information: Please read before operating your hearing aid for the first time Hazard warnings Information on product safety 3. Hearing aid description 4. Step-by-step instructions for using the hearing aid Step 1. Getting to know your hearing aid Step 2.
  • Page 3 Step 10. Changing the battery Step 11. Changing the battery in hearing aid with a secured battery compartment 5. Care and maintenance 6. Troubleshooting 7. Wireless accessories and FM systems Wireless accessories FM systems FM system description Design-integrated FM receiver Audio shoe with universal FM receiver 8.
  • Page 4 This user guide is valid for: Wireless models CE mark applied Naída S IX SP 2011 Naída S IX UP 2011 Naída S V SP 2011 Naída S V UP 2011 Naída S III SP 2011 Naída S III UP 2011 Naída S CRT IX SP 2011...

  • Page 5: Welcome

    1. Welcome Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.

  • Page 6: Important Safety Information

    2. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it.
  • Page 7 ! Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid. ! Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions).
  • Page 8 ! External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG, to avoid any electrical shock. ! The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.):...

  • Page 9: Information On Product Safety

    Please, note that interference can also be caused by power lines, electrostatic discharge, airport metal detectors etc. S Keep magnets (i.e. battery handling tool, EasyPhone magnet, etc.) at least 15 cm (6 inches) away from the active implant. S You are not permitted to use wireless accessories for your hearing aids.
  • Page 10 Important safety information I When you are not using your hearing aid, leave the battery compartment open so that any moisture can evaporate. Make sure that you always completely dry your hearing aid after use. Store the hearing aid in a safe, dry and clean place. I Do not drop your hearing aid! Dropping onto a hard surface can damage your hearing aid.
  • Page 11 I Special medical or dental examination including radiation described below, may adversely affect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: S Medical or dental examination with X-ray (also CT scan) S Medical examinations with MRI/NMRI scans, generating magnetic fields Hearing aids don’t need to be removed when passing...

  • Page 12: Hearing Aid Description

    3. Hearing aid description The following user instructions describe three hearing aid models: The UltraPower (UP), SuperPower (SP) and the Canal Receiver Technology (CRT) hearing aid. The different hearing aids can be adapted with a variety of earmolds. On the following pages use the labeled drawings to identify the hearing aid and the earmold that you use.
  • Page 13 UltraPower and SuperPower model Option A: with classic earmold a Right or left indicator (right=red, left=blue) b Battery compartment with ON / OFF switch c Volume control d Program button e Microphone input with Wind and Weather Protector f Hook / sound output g Hearing tube h Classic earmold (detachable)
  • Page 14 Hearing aid description UltraPower and SuperPower model Option B: Power SlimTube with classic earmold a Right or left indicator (right=red, left=blue) b Battery compartment with ON / OFF switch c Volume control d Program button e Microphone input with Wind and Weather Protector f Power SlimTube g Classic earmold (detachable)
  • Page 15 CRT model Option A: with cShell Option B: with Dome a cShell b Dome (detachable) c Battery compartment with ON/OFF switch d Push button e Microphone input with microphone protection f Sound outlet g Retention...

  • Page 16: Step-By-Step Instructions For Using The Hearing Aid

    4. Step-by-step instructions for using the hearing aid The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green.
  • Page 17 UltraPower and SuperPower model To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards (Fig. 1a). Increase volume Decrease volume Fig. 1a In order to change a hearing program, press the program button displayed (Fig.
  • Page 18 Using the hearing aid CRT model Your hearing care professional can configure the push button as either a volume control or a program selector. To increase the volume, press the button on your right hearing aid. To decrease the volume, press the button on your left hearing aid (Fig.

  • Page 19: Step 2. Battery Preparation

    In order to change a hearing program, press the button displayed (Fig. 1d). Fig. 1d Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2...

  • Page 20: Step 3. Inserting The Battery

    Using the hearing aid Step 3. Inserting the battery Take the hearing aid in your hand (Fig. 3a / 3c) and open the battery door. Insert the battery so that you see the + symbol on the battery (Fig. 3b / 3d). UP and SP model CRT model Fig.

  • Page 21: Step 4. Turning On The Hearing Aid

    Step 4. Turning on the hearing aid Switch on the hearing aid by closing the battery compartment (Fig. 4a/b). UP and SP model CRT model Fig. 4a Fig. 4b I Open and close the battery compartment gently and carefully. I Check if you feel resistance when closing the battery compartment.

  • Page 22: Step 5. Inserting The Hearing Aid

    Using the hearing aid The hearing aid is now switched on. It can take up to 15 seconds before it starts. (When you wear the hearing aid, you will hear an acoustic signal). Step 5. Inserting the hearing aid This step shows you how to correctly insert the hearing aid.
  • Page 23 Step 5.1 Identifying the hearing aid for the right and left ear Color indicator: right = red left = blue UP and SP model CRT model Fig. 5a Fig. 5b...
  • Page 24 Using the hearing aid Step 5.2 Inserting an UltraPower or SuperPower model with classic earmold Before inserting the earmold, check that the earmold tube is slided over the hearing aid hook correctly. With your right hand, take your earmold for the right ear (red mark on the hearing aid, see step 5.1) between your thumb and forefinger (Fig.
  • Page 25 If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the earmold until it fits correctly. Check the fit by running your finger over the bowl of the ear.
  • Page 26 Using the hearing aid Step 5.3 Inserting an UltraPower or SuperPower model with Power SlimTube with classic earmold Follow the instructions in Step 5.2, as this procedure is identical. Step 5.4 Inserting a CRT model with a cShell Before inserting the cShell, check that it is correctly attached to the tube.
  • Page 27 If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the dome until it fits correctly. You have now successfully inserted the right hearing aid. Now insert your left hearing aid in the same way (marked in blue, see step 5.1).

  • Page 28: Step 6. Adjusting The Volume Control Behind The Ear

    Using the hearing aid Step 6. Adjusting the volume control behind the ear Step 6.1 Adjusting the volume control behind the ear with an UltraPower or SuperPower model To increase the volume press the volume control upwards. To decrease it, press the volume control downwards using your forefinger.
  • Page 29 Step 6.2 Adjusting the volume control behind the ear with a CRT model Your hearing care professional can configure your hearing aid push button as either a volume control or a program selector. To increase the volume, press the button on your right hearing aid.

  • Page 30: Step 7. Selecting The Hearing Program Behind The Ear

    Using the hearing aid Step 7. Selecting the hearing program behind the ear Step 7.1 Selecting the hearing program behind the ear with an UltraPower or SuperPower model In order to select or change a hearing program, press the program button displayed (Fig. 7a). Fig.
  • Page 31 Step 7.2 Selecting the hearing program behind the ear with a CRT model Your hearing care professional can configure your hearing aid (push) button as either a volume control or a program selector. In order to select or change a hearing program, press the program button displayed (Fig.

  • Page 32: Step 8. Removing The Hearing Aid

    Using the hearing aid Step 8. Removing the hearing aid Step 8.1 Removing an UltraPower or SuperPower model with classic earmold Take the hearing aid behind your ear (do not touch the tube!) and lift it above the upper part of your ear and then gently let go (Fig.
  • Page 33 Step 8.2 Removing an UltraPower or SuperPower model with Power SlimTube with classic earmold Follow the instructions in Step 8.1, as this procedure is identical. Step 8.3 Removing a CRT model with a cShell Grasp the hearing aid by the hearing tube and carefully remove it from your ear (Fig.

  • Page 34: Step 9. Turning Off The Hearing Aid

    Using the hearing aid Step 8.4 Removing a CRT model with dome Follow the instructions in Step 8.3, as this procedure is identical. ! In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear.

  • Page 35: Step 10. Changing The Battery

    Step 10. Changing the battery Your hearing aid will indicate with a double beep, that the battery soon needs to be changed. You typically have up to 30 minutes to change the battery, however this can differ and might be considerably shorter. We recommend that you always keep a spare battery on hand.

  • Page 36: Step 11. Changing The Battery In Hearing Aid With A Secured Battery Compartment

    Using the hearing aid Step 11. Changing the battery in hearing aids with a secured battery compartment The UltraPower and SuperPower hearing aid models can be fitted with a secured battery compartment if needed for safety reasons. Open the battery compartment by inserting a pen tip into the notch shown (Fig.
  • Page 37 I Do not lift the latch above 90°. Fig. 11a Fig. 11b...
  • Page 38 Using the hearing aid Use your thumb and forefinger and pull the battery compartment to open it up (Fig. 11c). Fig. 11c...
  • Page 39 Pull the white tab with your fingernail (Fig. 11d) and push it in an upward direction (Fig. 11e). The battery can only be inserted when the tab is in upwards position (Fig. 11e). Fig. 11d Fig. 11e The old battery can now be replaced by a new one (Fig.
  • Page 40 Using the hearing aid Push the white tab down over the battery (Fig. 11g) so that it lies tight over the battery. Lock the battery by pushing the white tab towards the hearing aid with your finger (Fig. 11h). Before you close the battery compartment, check that the white tab is locked in position and the battery is secured.
  • Page 41 Secure the battery compartment by pushing the latch over the battery compartment (Fig. 11j) until it snaps into place (Fig. 11k). Check that the battery compartment is now secured. Fig. 11j Fig. 11k...

  • Page 42: Care And Maintenance

    5. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 43 S The hearing aid is used and maintained as described in this user guide. I Naída S hearing aids modified with either the design- integrated FM receiver or tamperproof battery door are also WaterResistant. I Naída S hearing aids modified with a battery compartment allowing use of an audio shoe and universal FM receiver, are no longer WaterResistant.
  • Page 44 Care and maintenance For an UltraPower or SuperPower model I Never immerse your hearing aid in water or other liquids. I Always remove your hearing aid before showering, bathing or swimming. It is not designed for any kind of swimming or diving activities. For a CRT model I Your hearing aid is resistant to temporary immersion in water, however always remove your hearing aid...
  • Page 45 Daily Inspect the earmold (dome or cShell) and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse these parts with water, risk for lodging in the tube.

  • Page 46: Troubleshooting

    6. Troubleshooting Hearing aids sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the hearing tube and earmold for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary.
  • Page 47 Battery discharges too quickly Insert a new battery and make note of exactly how long it lasts. Contact your hearing care professional with this information, they will be able to help and advise you. Crackling or buzzing noises Check the hearing tube and earmold for earwax residue. Check the hearing tube for damage (color changes, hardening, or cracks) and contact your hearing care professional if necessary for replacement.

  • Page 48: Wireless Accessories And Fm Systems

    7. Wireless Accessories and FM systems 7.1 Wireless accessories Phonak has developed a broad range of wireless accessories for a convenient control of your hearing aid. It includes remote controls, wireless audio streaming devices for connection to TV (via TVLink), cell phones etc.

  • Page 49: Fm Systems

    7.2 FM systems FM systems are wireless communication systems, consisting of a transmitter and a receiver. For more information, please visit www.phonak.com or ask your hearing care professional. If you already have an FM system and need additional information, please consult...
  • Page 50 Wireless accessories and FM systems Transmitter: placed close to the speaker or connected to the sound source (Cell phone, TV etc.), transmitting the sound over distance to the receiver directly without disruptive background noises. Receiver: worn by the listener (neckloop) or connected directly to the Behind-The-Ear hearing aids.

  • Page 51: Fm System Description

    7.2.1 FM system description The following pages describe the two FM receiver models: the design-integrated FM receiver and the audio shoe with universal FM receiver. On the following pages use the labeled drawings to identify the FM receiver that you use. 7.2.2 Design-integrated FM receiver UP and SP model CRT model...
  • Page 52 Wireless accessories and FM systems With the design-integrated FM receiver attached the hearing aid offers all functionalities and usability as without the FM receiver (see chapter 4). I Your hearing care professional has already prepared your hearing aid for use with the design-integrated FM receiver.

  • Page 53: Audio Shoe With Universal Fm Receiver

    7.2.3 Audio shoe with universal FM receiver UP and SP model CRT model a Hearing aid b Battery compartment c Audio shoe for universal FM receiver d Universal FM receiver With the universal FM receiver attached the hearing aid offers all functionalities and usability as without the FM receiver (see chapter 4).
  • Page 54 Wireless accessories and FM systems I Naída S with the audio shoe and the universal FM receiver is not WaterResistant. Please ask you hearing care professional for further information. Attaching the audio shoe to the hearing aid Your hearing care professional has already prepared your hearing aid for use with a universal FM receiver.
  • Page 55 Push the hearing aid down until it snaps into place (Fig. 7.2). The audio shoe is now properly attached to the hearing aid. A universal FM receiver can now be attached. Fig. 7.2 Attaching the universal FM receiver to the audio shoe Connect the universal FM receiver to the audio shoe by pushing the three pins of the universal FM receiver into the three sockets of the audio shoe.
  • Page 56 Wireless accessories and FM systems I To have FM immediately active when required, Phonak recommends to leave the universal FM receiver attached when not in use. Remove the audio shoe from the hearing aid To remove the audio shoe, take the hearing aid between your thumb and forefinger.

  • Page 57: Service And Warranty

    8.2 International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds, external receivers.
  • Page 58 Service and warranty 8.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.

  • Page 59: Compliance Information

    9. Compliance information Europe: Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/ EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the...
  • Page 60 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device.
  • Page 61 Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 62: Information And Explanation Of Symbols

    10. Information and explanation of symbols With the CE symbol, Phonak AG confirms that this Phonak product XXXX – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
  • Page 63 EMC and Radio communications compliance label Australia. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 64 10. Information and explanation of symbols Transport Temperature: –20° to +60° Celsius and storage (–4° to +140° Fahrenheit) conditions Humidity transportation: Up to 90% (non condensing) Humidity storage: 0% to 70%, if not in use. See instruction in chapter 2.2 regarding drying the hearing aid after use.
  • Page 66 Notes...
  • Page 68 Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com 0459...

This manual is also suitable for:

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