Checking A Phone Number; Calling The Operator; Changing The Language - Mitel Speech Server User Manual

Attendant / unified messaging

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Tip: Call forwarding is an optional feature that your system administrator can enable on

a per-user basis. To obtain access to this feature, contact your system administrator.

Your ability to redirect calls to internal, local, long distance, or international toll numbers

is also controlled by your system administrator. Contact your system administrator to

obtain the required redirection privileges.

Checking a Phone Number

To check a phone number in the Company Directory or in your Personal Directory

1. Dial the Speech Server extension number. Login if necessary.

For a business number in the Company Directory, say "Check the number for first

name, last name."

For a department number, say "Check the number for department name."

For a name in your Personal Directory, say "Check the number for the name listed in

your Personal Directory."

For a cellular phone number, say "Check the number for first name, last name on her/his

cell phone."

For a home number, say "Check the number for first name, last name's home phone."

For a fax number, say "Check the number for first name, last name's fax number."

Tip: For the above examples, you can also say "What is the number for ............."

2. The system plays the number for the name that you requested. If the number is not

available, the system responds with "Sorry, that number is not available."

Note: You cannot query a home phone number, fax number, pager number, or cellular

phone number that is not programmed or is marked "Private."

To call the operator

•

Say "Operator, " or say "Zero," or dial 0 at any time.

On bilingual systems, you can change the language of the auto-attendant prompts. After you

state the desired language, the Attendant will provide prompts in that language for the duration

of the call or until you say "English". Bilingual systems are available with the following languages:

•

English and French

•

English and Spanish

Mitel Networks Speech Server

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