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ShoreTel is now part of Mitel. Together, we look forward to helping you power connections that are
brilliantly simple.
The Small Business Edition System (SBE) is designed to give small business owners productivity
enhancing US application with brilliantly simple management and low total cost of ownership. This
down scaled version of the Unified Communication Solution is designed for companies and
organizations needing no more then 100 phone extensions but still in need of a versatile and feature-
rich IP phone system. SBE fits right in with existing IP networks and works seamlessly with business
applications and processes.
The SBE system is uses either the UC 30 Server or the UC 75 Server. Refer to the following sections
for information about installing and initially configuring the UC30/UC75 server as the Headquarters
server for a SBE system.
The UC30 server is designed to support a single application such as headquarters (HQ) or DVS. The
server is shipped with Microsoft Windows 2016 OS Enterprise Telecommunications pre-installed. By
default, the server is configured to use DHCP and broadcasts the NETBIOS name "shoretel."
The UC75 server is designed to support multiple Connect applications in a virtualized setup. It is
shipped with Microsoft Windows 2016 Enterprise Telecommunications on a thumb drive. The license
key is included the Microsoft Windows Server 2016 COA (Certificate of Authenticity) license sticker
attached to the server.
In this document, UC30/UC75 server is referred to as server from this point forward.
Note
The administrator must assign a static IP address to the server prior to installing Connect. Record and
store the IP address securely.
Windows Server Considerations
The UC30 server is shipped with the Windows Server 2016 Operating System pre-installed and a
generic license key applied. The official license key is provided on the Microsoft Windows Server 2016
COA (Certificate of Authenticity) license sticker attached to the server, and the generic license key
must be replaced with the official license key. By default, the server is configured to load Windows
updates, prompting for acceptance before reboot. Administrators should use typical Windows update
and security procedures with the server.
Getting Started: UC30/UC75
Small Business Edition 100 (SBE)
Page 1 of 7
October 10, 2017
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Related Manuals for Mitel ShoreTel UC30 Small Business Edition 100
Summary of Contents for Mitel ShoreTel UC30 Small Business Edition 100
- Page 1 Small Business Edition 100 (SBE) October 10, 2017 ShoreTel is now part of Mitel. Together, we look forward to helping you power connections that are brilliantly simple. The Small Business Edition System (SBE) is designed to give small business owners productivity enhancing US application with brilliantly simple management and low total cost of ownership.
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Page 2: System Considerations
For the UC75, a hypervisor also can be installed. Ensure the server is placed on a network that has a firewall installed. Do not connect Mitel equipment directly to the Internet. - Page 3 Getting Started Guide Mitel Connect SBE ARNING To avoid risk of a security breach, administrators MUST complete these steps. UC75 Virtualization Considerations The UC75 includes an Avago SAS 9341-4i RAID controller, which is used to manage data storage virtualization. Administrators must install and implement RAID controller drivers per the type of hypervisor they choose to use.
- Page 4 Mitel Connect SBE Note The maximum capacity of your Mitel system is defined by hardware (e.g. UC30) in combination with the system license you apply, such as SBE100 or Enterprise. Refer to the Connect ONSITE Planning and Installation Guide for additional information about SBE 100 and Enterprise system capacities. To view this document, visit https://support.shoretel.com/ and navigate to Connect >...
- Page 5 Getting Started Guide Mitel Connect SBE Below are recommended guidelines for configuring virtual machines. The actual performance of the server depends on the customer-specific usage pattern. The administrator must monitor for CPU and memory utilization to ensure both stay under 75% at all times. The administrator can over provision above the recommended guidelines as long as the CPU and memory utilization stay under 75% at all times.
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Page 6: Licensing Considerations
Getting Started Guide Mitel Connect SBE Notes Ensure that QWave is enabled for Windows, otherwise, audio quality may be poor. Be aware that VMWare support of OVA installer images has recently changed. Refer to the latest Connect build notice on support.shoretel.com for more information and workaround steps. - Page 7 Mitel Connect SBE Install Mitel Platform Equipment Install Mitel platform equipment, such as voice switches, distributed voice servers (Linux or Windows, service appliances, and/or Mobility appliances) as needed. Visit https://support.shoretel.com/ and navigate to Connect, and then navigate to the appropriate categories to view related installation and configuration documentation for the platform equipment you want to install.
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