1- Problem Solving Guide - hergom CRAFTSBURY Installer Manual

Next you will find a guide that will help you solve problems on your heater:

2.5.1- PROBLEM SOLVING GUIDE

PROBLEM
The heater lets off
smoke
AIR BOUNCE
BACKS OR GAS
EXPLOSIONS
UNCONTROLLED
OR LOW
COMBUSTION
INSUFFICIENT
HEAT
DAMAGE TO THE
ENAMEL
POSSIBLE CAUSE
Inadequate heater
handling
Cold chimney
Blocked up chimney
Over-dimensioned
chimney
Narrow chimney
Too shorter chimney
Chimney with infiltrations
More than one appliance
connected to the chimney
Inadequate heater
handling
Extremely low
combustion level
Excessive ash
accumulation
Badly sealed or open door
Excessive draught
Deteriorated sealing
refractory filler
Excessively long chimney
Over-dimensioned
chimney
Strong winds
Excessive draught
Poor quality or green
wood.
Low combustion level
Air filtrations in the
chimney
Cold chimney outer part.
Chimney or connection
tube ooze.
Too much heat lost in the
house
Inadequate heater
handling
Excessive draught
Fully open the primary air for a minute. Then open the door...
Pre-heat the chimney when you light the cold heater.
Inspect the chimney and connector to check if it is blocked up
or it has an excessive accumulation of creosote .
Re-install the chimney with the appropriate diameter
Install an induced draught, or replace the chimney.
Lengthen the chimney.
Seal the connections between the chimney sections and dirty
door openings.
Disconnect the rest of the appliances and seal the entrances.
Fully open the heater's primary air control for a minute before
opening the door and keep it completely open for some
minutes after reloading the fuel.
Use your heater with the appropriate combustion level.
Empty the ash pan more frequently.
Close the door well or change the sealing cords.
Check the installation. Obtain a low combustion level or
install a draught cutting valve.
Reseal the heater with refractory cement
Shorten your chimney or install a draught cutting valve.
Re-install the chimney with the appropriate diameter.
Install a cowl.
Draught with an excess of 2.5 mm. c.a. may be corrected by
installing a draught cutting valve.
Use only wood dried in the open air, preferably dried for at
least a year.
Make your chimney work with a higher level.
Change to an insulated system pre-fabricated chimney or a
chimney with appropriate brickwork measurements.
Re-install or insulate your chimney.
Check the installation.
Seal windows, seal house openings.
Do not make excessive fire in your heater. Control your
heater's temperature. Use only appropriate wood.
Check the draught. You may need a draught cutting valve.
Make your heater work at a low combustion level.
SOLUTIONS