3- Glass; 4- Clearing And Eliminating The Ashes - hergom CRAFTSBURY Installer Manual

2.2.3- GLASS

Do not use the heater with the door glass broken. Do not knock or slam the front door
when shutting.
If deemed necessary, you may clean the door glass with a Hergóm Window Cleaner that
is provided by your supplier.
Never try to clean the glass when the heater in operating or the glass is hot.
Most of the particles deposited, may be cleaned following the cleaner's use instructions.
To clean the difficult particles, open the door pull it upwards and detach it from the
heater, leaving the turning pins on the door. (Be aware of putting away the pins and washers in
order to later fit the door on again).
Place the door on a table or working surface and apply the cleaning product on the glass
letting it work during a few minutes.
Leave the door in a horizontal position, to allow the cleaning product to better penetrate
the glass surface.
Dry the cleaning product with a soft cloth.
Important: To knock or scratch the glass will deteriorate its integrity. Do not use
blades or metal sponges, or other abrasive materials as tools to clean the glass.
The door glass is ceramic, manufactured specially for the use of wood heaters.
Do not use any other glass that is not ceramic manufactured for the use of these wood
heaters. Make the replacement of the glass through your supplier.
If the door glass breaks it must be replaced immediately.
Contact your supplier to request a glass and necessary parts for its repair.
Should you replace the glass yourself, use working gloves and safety glasses.
The procedure to change the glasses and glass joints is the following:
1. Open the door and pull it upwards and detach it from the heater, leaving the turning
pins on the front. (Take care in putting away the pins and washers to later fit the door
on again).
2. Place the door front down horizontal on a flat surface.
3. Apply penetrating oil on the glass cramp screws. Withdraw the screws and lift the
cramps and the ceramic fibres that may be under them.
4. Carefully lift the door's damaged glass and throw it away in the rubbish
5. If you deem necessary, replace the ceramic fibre cord. Tear it out from its position and
clear the leftovers of it. Apply the special cement for joints, and place the new ceramic
fibre cord with the measurements before detailed.
6. Place the glass on the joint in its position on the door.
7. Screw in the glass fastening cramps once again, placing the corresponding ceramic
fibres under them.
8. Fit the door in its position again.

2.2.4- CLEARING AND ELIMINATING THE ASHES.

The ashes will be cleared when the heater is cold. Use a protecting glove when the ash
pan is hot. Be very careful when you handle, store or throw away the ashes.
To remove the ashes from the hearth proceed in the following way:
7. Open the hearth door and shake the ashes so they fall on the ash pan.