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Terayon TA-102 Installation Manual

Docsis and eurodocsis media terminal adapter modem
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Terayon DOCSIS and
EuroDOCSIS Media Terminal
Adapter Modem Installation
Model:
TA-102
TA-202
Guide
4988 Great America Parkway
Santa Clara, CA 95054
www.terayon.com
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e 1
L i n
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L i n
2
- 1 0
T A
8500204 Rev B

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  • Page 1 Terayon DOCSIS and EuroDOCSIS Media Terminal Adapter Modem Installation Guide Model: TA-102 TA-202 b l e L i n L i n - 1 0 4988 Great America Parkway Santa Clara, CA 95054 www.terayon.com 8500204 Rev B...

  • Page 2: Table Of Contents

    Table of Contents Table of Contents Congratulations ..........1 Getting Started .

  • Page 3: Congratulations

    Installation Guide READ ME FIRST! Congratulations Congratulations on your purchase of a Terayon MTA modem. The Terayon DOCSIS Multimedia Terminal Adapter Modem TA-102 or the EuroDOCSIS TA- 202 Multimedia Terminal Adapter Modem is the perfect choice for connecting your personal computer and telephones to a fast broadband internet connection.
  • Page 4 R IC L i n L i n - 1 0 MODEM STAND RJ-45 ETHERNET CABLE CD-ROM WITH USB DRIVERS USB CABLE Figure 1 Contents of MTA modem Box Terayon TA-102 and TA-202 MTA Modem Installation Guide...

  • Page 5: System Requirements

    • Connecting the Modem to your Computer • Starting the Modem. What You Will Need The following is a list of items you will need to install your new Terayon MTA modem: • This installation guide • Your computer user manual •...

  • Page 6: Connecting The Modem

    ETHERNET OR USB CABLE COAX CABLE "A" (DATA) TERAYON b le DOCSIS or EuroDOCSIS L in L in MTA MODEM -1 0 LINE 1 LINE 2 NEW INSTALLATION Figure 2 Typical MTA modem Installation Terayon TA-102 and TA-202 MTA Modem Installation Guide...

  • Page 7: Modem Connectors

    Connects the modem to the Ethernet port on your computer NIC card. 5 - RJ-11 Line 1 Port Connects the modem to an external telephone. 6 - RJ-11 Line 2 Port Connects the modem to a second external tele- phone. Terayon TA-102 and TA-202 MTA Modem Installation Guide...

  • Page 8: Connecting The Catv Coaxial Cable To The Mta Modem

    TV, CONVERTER, VCR or WALL OUTLET CABLE SPLITTER (Not included with modem) COAX CABLE TO TV, CONVERTER OR VCR (CABLE "B") COAX CABLE TO MODEM RF CONNECTOR (CABLE "A") Figure 4 Connecting Coax Cables to Cable Splitter Terayon TA-102 and TA-202 MTA Modem Installation Guide...
  • Page 9 Figure 5. Tighten the connection with a 7/16 wrench. TERAYON MULTIMEDIA TERMINAL ADAPTER MODEM MODEL TA-102 or TA-202 RF CONNECTOR COAX CABLE FROM CABLE SPLITTER (CABLE "A") Figure 5 Connecting the RF Cable to the Modem Terayon TA-102 and TA-202 MTA Modem Installation Guide...

  • Page 10: Connecting The Power Adapter To The Modem

    Power for your MTA modem is generated by the Power Adapter unit that comes with the modem. The Power Adapter and power cord shipped with your TA-102 or TA-202 MTA modem is one of the adapters shown in Figure 6, in compliance with the requirements of your country.

  • Page 11: Connecting A Battery Backup Unit To The Modem

    DC OUTPUT PLUG TO BATTERY BACKUP DC POWER UNIT INPUT JACK Figure 8 Connecting a Battery Backup Unit to the Modem IMPORTANT: Do not turn the Battery Backup Unit On at this time. Terayon TA-102 and TA-202 MTA Modem Installation Guide...

  • Page 12: Connecting The Mta Modem To Your Pc

    Today’s computers are typically equipped with either a 10/100 Base-T Ethernet port or a Universal Serial Bus (USB) port. The Model TA-102 or TA-202 MTA modem comes equipped with RJ-45 Ethernet and USB connectors, allowing the modem to connect to either an Ethernet port or a USB serial port.
  • Page 13 4. If you are going to connect a telephone to the modem, proceed to “Connect- ing A Telephone to the MTA Modem” on page 15. If not, proceed to “Starting the Modem” on page 16. Terayon TA-102 and TA-202 MTA Modem Installation Guide...
  • Page 14 Figure 10 Ethernet Cable to Ethernet Card Connection NOTE: Your computer may be a desktop model or a tower NOTE model and may look different than the illustration shown in Figure 10. Terayon TA-102 and TA-202 MTA Modem Installation Guide...
  • Page 15 In order for your computer USB Interface to pass data back and forth to the Terayon TA-102 or TA-202 MTA Modem, you must connect a USB cable to the modem USB port and the USB port on the back of the computer.
  • Page 16 4. If you are going to connect a telephone to the modem, proceed to “Connect- ing A Telephone to the MTA Modem” on page 15. If you are not going to con- nect a telephone to the modem, proceed to “Starting the Modem” on page 16. Terayon TA-102 and TA-202 MTA Modem Installation Guide...

  • Page 17: Connecting A Telephone To The Mta Modem

    Internet with the TA-102 and TA-202 MTA modems. Both the TA-102 and TA-202 modems are equipped with RJ-11 phone jacks where you can connect two telephones. To connect a telephone to the TA-102 or TA-202 MTA modem, follow these steps: 1.

  • Page 18: Starting The Modem

    2. Verify the Power and PC LED indicators on the modem front panel are ON. If the Power and PC LEDs are ON and not blinking, you have successfully installed your new Terayon MTA modem. If the Power and PC LEDs are not ON or are blinking, see “Troubleshooting” on page 20.

  • Page 19: Reading Your Modem Lights

    Connecting the Modem Reading Your Modem Lights The indicator LEDs on the front panel of the Terayon MTA modem tell you what’s happening during a communications session. The table below tells you what each LED indicator means Color Definition Power Green •...

  • Page 20: Faqs

    Q. Can I connect the Terayon MTA modem to a hub or switch? A. Yes, you can connect the Terayon MTA modem to a hub or switch. There are two ways to successfully complete a physical connection.
  • Page 21 Q. Can I connect a Fax machine or a telephone modem to the MTA modem RJ-11 Line 1 and Line 2 ports? A. Yes, you can connect a Fax machine or a telephone modem to the MTA modem. Terayon TA-102 and TA-202 MTA Modem Installation Guide...

  • Page 22: Troubleshooting

    2. Your network interface card may be malfunctioning. Refer to the Manufac- turer’s documentation for troubleshooting information. 3. Call your cable company to verify their service is two-way. This modem is designed for use with two-way cable plants. Verify your account is activated. Terayon TA-102 and TA-202 MTA Modem Installation Guide...
  • Page 23 Line 1 and/or Line 2 LEDs blink when the phones are on the hook. Possible Solution: Verify with your cable company that you have subscribed for voice service and that your service has been defined properly. Terayon TA-102 and TA-202 MTA Modem Installation Guide...
  • Page 24 Note that Terayon tests all TA 102/202 eMTAs before shipping to verify the product is fully compli-...

  • Page 25: Technical Support And General Inquires

    Talk to a Technical Support Agent To speak directly with a support agent who specialized in Terayon DOCSIS cable modem information, call this toll-free number: 1-888-859-3242. Hours of opera- tion are Monday through Friday 8:00AM - 5:00 PM, Pacific Time.

  • Page 26: Warranty

    WARRANTY Warranty Terayon warrants that for a period of one (1) year from the date of purchase from Terayon or an authorized reseller the product will be free from defects in material and workmanship under normal use. If this product is not in good working order as warranted, the sole and exclusive remedy shall be, at Terayon’s option and...

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Ta-202

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