Related Manuals for Terayon DOCSIS TJ 700 Series
Summary of Contents for Terayon DOCSIS TJ 700 Series
- Page 1 Terayon DOCSIS™ Modem Installation Guide Model: TJ 700 Series Modem b l e 4988 Great America Parkway Santa Clara, CA 95054 www.terayon.com 8500229 Rev A...
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Page 2: Table Of Contents
Table of Contents Table of Contents Congratulations ..........1 Getting Started . -
Page 3: Congratulations
READ ME FIRST! Congratulations Congratulations on your purchase of a Terayon DOCSIS Cable Modem. The Terayon TJ 700 Series DOCSIS Cable Modem is the perfect choice for connecting your personal computer to a fast broadband Internet connection. Getting Started This installation guide is designed for anyone who wants all the “how-to” infor- mation about installing the Terayon TJ 700 Series Data-Over-Cable Interface Specification (DOCSIS) Cable Modem. - Page 4 R IS N LY b l e RJ-45 ETHERNET CABLE CD-ROM WITH: USB Drivers Installation Guide Quick Install Guide Adobe Acrobat Reader USB CABLE Figure 1 Contents of Cable Modem Box Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide...
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Page 5: System Requirements
• Connecting the Modem to your Computer • Starting the Modem. What You Will Need The following is a list of items you will need to install your new Terayon cable modem: • This installation guide • Your computer user manual •... -
Page 6: Connecting The Modem
PC TOWER CABLE SPLITTER ETHERNET OR USB CABLE COAX CABLE "A" (DATA) P ow TJ 700 SERIES C ab D at NEW INSTALLATION DOCSIS MODEM Figure 2 Typical Cable Modem Installation Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide... -
Page 7: Modem Connectors
3 - USB Serial Port Connects the modem to the USB port on your computer. 4 - RJ-45 Ethernet Port Connects the modem to the Ethernet port on your computer NIC card. Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide... -
Page 8: Connecting The Catv Coaxial Cable To The Modem
CATV COAX CABLE FROM WALL OUTLET CABLE SPLITTER COAX CABLE TO TV, CONVERTER OR VCR (CABLE "B") COAX CABLE TO MODEM RF CONNECTOR (CABLE "A") Figure 4 Connecting Coax Cables to Cable Splitter Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide... - Page 9 Figure 5. Tighten the connection with a 7/16 wrench. TJ 700 SERIES DOCSIS MODEM RF CONNECTOR COAX CABLE FROM CABLE SPLITTER (CABLE "A") Figure 5 Connecting the RF Cable to the Modem Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide...
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Page 10: Connecting The Power Adapter To The Modem
DOCSIS MODEM POWER ADAPTER OUTPUT CONNECTOR DC POWER INPUT JACK Figure 7 Connecting the Power Adaptor to the Modem IMPORTANT: Do not connect the adaptor to an AC outlet at this time. Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide... -
Page 11: Connecting The Modem To Your Pc
Ethernet port, not both. Note that the Ethernet connection is preferable to the USB connection if both are available. The Ethernet connection is the fastest speed connection and will not be shared with other devices. Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide... - Page 12 3. Connect the remaining end of the 10 Base-T Ethernet cable into the RJ-45 Ethernet port on the Ethernet Interface Card as shown in Figure 9. 4. Proceed to “Starting the Modem” on page 14. Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide...
- Page 13 Figure 9 Ethernet Cable to Ethernet Card Connection NOTE: Your computer may be a desktop model or a tower NOTE model and may look different than the illustration shown in Figure 9. Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide...
- Page 14 In order for your computer USB Interface to pass data back and forth to the Terayon TJ 700 Series Modem, you must connect a USB cable to the modem USB port and the USB port on the back of the computer.
- Page 15 REAR VIEW USB PORT A CONNECTOR USB CABLE FROM TJ 700 SERIES MODEM Figure 12 USB Cable to Computer USB Port Connection 4. Proceed to “Starting the Modem” on page 14. Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide...
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Page 16: Starting The Modem
2. Verify the Cable and PC LED indicators on the modem front panel are ON. If the Cable and PC LEDs are ON and not blinking, you have successfully installed your new Terayon cable modem. If the Cable and PC LEDs are not ON or are blinking, see “Troubleshooting” on page 19. -
Page 17: Reading Your Modem Lights
Connecting the Modem Reading Your Modem Lights The indicator LEDs on the front panel of the Terayon cable modem tell you what’s happening during a communications session. The table below tells you what each LED indicator means Color Definition Power Green •... -
Page 18: Wall Mounting
Figure 13 Mounting Options MOUNTING SURFACE TJ 700 SERIES MODEM ( 1 2 NOTE: Leave screw head protruding 1/4 inch from mounting surface for modem mounting. Figure 14 Modem Mounting Diagram Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide... -
Page 19: Faqs
Q. Can I connect the Terayon cable modem to a hub or switch? A. Yes, you can connect the Terayon cable modem to a hub or switch. There are two ways to successfully complete a physical connection. - Page 20 Q. Can I watch TV and surf the Internet at the same time? A. Yes, neither television or data signals are affected by simultaneous use. Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide...
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Page 21: Troubleshooting
3. Call your cable company to verify their service is two-way. This modem is designed for use with two-way cable plants. Verify your account is activated. Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide... - Page 22 • Make sure all data cables are firmly connected at both ends. • If you still do not have a connection, call your cable service to confirm they have properly set you up for service. If so instructed, reset your modem. Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide...
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Page 23: Technical Support And General Inquires
Talk to a Technical Support Agent To speak directly with a support agent who specialized in Terayon DOCSIS cable modem information, call this toll-free number: 1-888-859-3242. Hours of opera- tion are Monday through Friday 8:00AM - 5:00 PM, Pacific Time. -
Page 24: Warranty
WARRANTY Warranty Terayon warrants that for a period of one (1) year from the date of purchase from Terayon or an authorized reseller the product will be free from defects in material and workmanship under normal use. If this product is not in good working order...