Related Manuals for Terayon TJ 411
Summary of Contents for Terayon TJ 411
- Page 1 Terayon DOCSIS Modem Installation Guide Models: TJ 411 TJ 411E 2952 Bunker Hill Lane Santa Clara, CA 95054 www.terayon.com PN 8500206 REV A...
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Page 2: Table Of Contents
Table of Contents Table of Contents Congratulations ..........1 Getting Started . -
Page 3: Congratulations
READ ME FIRST! Congratulations Congratulations on your purchase of a Terayon DOCSIS Cable Modem. The Terayon TJ 411 or TJ 411E DOCSIS Cable Modem is the perfect choice for connecting your personal computer to a lightning fast broadband internet connection. - Page 4 NOTE: The appropriate Power Adapter is MODEL TJ 411 or TJ 411E included with your modem. R IS N LY POWER CORD RJ-45 ETHERNET CABLE CD-ROM WITH USB DRIVERS USB CABLE Figure 1 Contents of Cable Modem Box TJ 411 DOCSIS Cable Modem Installation Guide...
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Page 5: System Requirements
• Connecting the Modem to your Computer • Starting the Modem. What You Will Need The following is a list of items you need to install your new Terayon cable modem: • This installation guide • Your computer user manual •... -
Page 6: Connecting The Modem
Network Interface Card (NIC). 3 - DC Input-jack Connects the modem to the Modem Power Adapter. 4 - RF Cable Connector Connects the modem to the coaxial cable sup- plied by your cable company. TJ 411 DOCSIS Cable Modem Installation Guide... -
Page 7: Connecting The Coaxial Cable To The Modem
Figure 3. Tighten the connection with a suitable spanner. TERAYON DOCSIS CABLE MODEM MODEL TJ 411 or TJ 411E RF CONNECTOR COAX CABLE (Signal from Cable Co.) Figure 3 Connecting the Data Cable to the Modem TJ 411 DOCSIS Cable Modem Installation Guide... -
Page 8: Connecting The Power Adapter To The Modem
Power for your cable modem is generated by the Power Adapter unit that comes with the modem. The Power Adapter shipped with your TJ 411 or 411E modem is one of the adapters shown in Figure 4, in compliance with the requirements of your country. -
Page 9: Connecting The Modem To Your Pc
10 Base-T Ethernet card or a Universal Serial Bus (USB) port. The TJ 411 or 411E modem comes equipped with RJ-45 Ethernet and USB connectors, allowing the modem to connect to either an Ethernet port or a USB serial port. - Page 10 Your computer may be a desktop model or a tower NOTE model in which case it will look different than the illus- tration shown in Figure 7. 4. Proceed to “Starting the Modem” on page 12. TJ 411 DOCSIS Cable Modem Installation Guide...
- Page 11 Connecting the Modem PC TOWER REAR VIEW ETHERNET INTERFACE CARD ETHERNET PORT 10 BASE-T ETHERNET CABLE FROM MODEM ETHERNET PORT Figure 7 Connecting the Ethernet Cable to the NIC TJ 411 DOCSIS Cable Modem Installation Guide...
- Page 12 Connecting the Modem Connecting the USB Cable In order for your computer USB Interface to pass data back and forth to the TJ 411 or 411E Modem, you must connect a USB cable to the modem USB port and the USB port on the back of the computer.
- Page 13 A CONNECTOR USB CABLE FROM MODEL TJ 411 or TJ 411E MODEM Figure 10 Connecting the USB Cable to the Computer USB Serial Port 4. Proceed to “Starting the Modem” on page 12. TJ 411 DOCSIS Cable Modem Installation Guide...
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Page 14: Starting The Modem
Connecting the Modem Starting the Modem To start operating your new TJ 411 or 411E cable modem, do the following: 1. Power on your computer and wait until it completes the boot-up process. 2. Plug the Power Adaptor power cord into an appropriate AC power outlet. -
Page 15: Reading Your Modem Lights
Connecting the Modem Reading Your Modem Lights The indicator LEDs on the front panel of the TJ 411 or 411E cable modem tell you what’s happening during modem initialization and communications sessions. The table below tells you the LED condition (ON, OFF, or Blinking) during initializa- tion and communications sessions. -
Page 16: Troubleshooting
The RECV LED never stops blinking. Possible Solution: The signal from your cable company equipment may be too weak or the cable line may not be properly attached to the modem. If the cable line is properly connected TJ 411 DOCSIS Cable Modem Installation Guide... - Page 17 • Make sure all data cables are firmly connected at both ends. • If you still do not have a connection, call your cable service to confirm they have properly set you up for service. If so instructed, reset your modem. TJ 411 DOCSIS Cable Modem Installation Guide...
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Page 18: Technical Support And General Inquires
Talk to a Technical Support Agent To speak directly with a support agent who specializes in Terayon DOCSIS cable modem information, call this toll-free number: 1-888-859-3242 (chargeable to customers outside U. S. A.). Hours of operation are Monday through Friday 8:00AM - 5:00 PM, Pacific Time. -
Page 19: Warranty
WARRANTY Warranty Terayon warrants that for a period of three (3) years from the date of purchase from Terayon or an authorized reseller the product will be free from defects in material and workmanship under normal use. If this product is not in good work-...
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