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Terayon Communication Systems
TJ 700x Series DOCSIS
Modem
Installation Guide
Part No. 8500229 Rev. C
4988 Great America Parkway
Santa Clara, CA 95054
www.terayon.com

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Summary of Contents for Terayon TJ 700x Series DOCSIS

  • Page 1 Terayon Communication Systems  TJ 700x Series DOCSIS Modem Installation Guide Part No. 8500229 Rev. C 4988 Great America Parkway Santa Clara, CA 95054 www.terayon.com...
  • Page 3: Table Of Contents

    Package Contents ..........1 Terayon TJ 700x Series Cable Modem Package Contents ..1 System Requirements .
  • Page 5: Installation Guide

    Installation Guide Congratulations Congratulations on your purchase of a Terayon DOCSIS Cable Modem. The Terayon TJ 700x Series DOCSIS Cable Modem is the perfect choice for connecting your personal computer to a fast broadband Internet connection. Getting Started This installation guide is designed for anyone who wants all the “how-to”...
  • Page 6 RI SK E ON b l e RJ-45 ETHERNET CABLE CD-ROM WITH: USB Drivers Installation Guide Quick Install Guide Adobe Acrobat Reader USB CABLE Figure 1 Contents of Cable Modem Box Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...
  • Page 7: System Requirements

    • Connecting the Modem to your PC • Connecting the Power Adapter and Startup. What You Will Need The following is a list of items you will need to install your new Terayon cable modem: • This installation guide • Your computer user manual •...
  • Page 8: Connecting The Modem

    PC TOWER CABLE SPLITTER ETHERNET OR USB CABLE COAX CABLE "A" (DATA) w er TJ 700x SERIES C ab D at NEW INSTALLATION DOCSIS MODEM Figure 2 Typical Cable Modem Installation Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...
  • Page 9: Modem Connectors

    3 - USB Serial Port Connects the modem to the USB port on your computer. 4 - RJ-45 Ethernet Port Connects the modem to the Ethernet port on your computer NIC card. Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...
  • Page 10: Connecting The Catv Coaxial Cable To The Modem

    OUT connectors on the cable splitter. Tighten the connector with 7/16 inch wrench. 5. Connect the remaining end of Cable “B” (TV Cable) to the same TV, Converter Box, or VCR. Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...
  • Page 11: Connecting The Modem To Your Pc

    USB or the Ethernet port, not both. Note that the Ethernet connection is preferable to the USB connection if both are available. The Ethernet connection is the fastest speed connection and will not be shared with other devices. Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...
  • Page 12: Making Ethernet Connections

    To connect the 10/100 Base-T Ethernet cable to the Terayon TJ 700x Series modem and your PC, follow these steps: 1.
  • Page 13 Connecting the 10/100 Base-T Ethernet Cable NOTE: Your computer may be a laptop, a desktop model, or a tower model NOTE and may look different than the illustration shown in Figure 6. Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...
  • Page 14: Making Usb Connections

    Connecting the Modem Making USB Connections In order for your computer USB Interface to pass data back and forth to the Terayon TJ 700x Series Modem, you must connect a USB cable to the modem USB port and the USB port on the back of the computer.
  • Page 15 Figure 8 Connecting the USB Cable NOTE: Your computer may be a laptop, a desktop model, or a tower model NOTE and may look different than the illustration shown in Figure 8. Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...
  • Page 16: Connecting Two Pcs To The Tj 700X Series Modem

    Internet. Technical Stuff One PC connects to the Terayon TJ 700x Series modem via an Ethernet connection (see Figure 9 on page 13). The second PC connects to the modem using a USB connection (see Figure 9 on page 13).
  • Page 17 USB PORT RJ-45 ETHERNET "A" CONNECTOR PORT USB CABLE NETWORK 10/100 BASE-T ETHERNET CABLE INTERFACE CARD RJ-45 ETHERNET PORT Figure 9 Connecting Two PCs to the Terayon TJ 700x Series Modem Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...
  • Page 18: Connecting The Power Adapter And Startup

    2. Verify the Cable and PC LED indicators on the modem front panel are ON. If the Cable and PC LEDs are ON and not blinking, you have successfully installed your new Terayon cable modem. If the Cable and PC LEDs are not ON or are blink- ing, See “Troubleshooting” on page 20.
  • Page 19 Connecting the Modem Installation Guide IMPORTANT: When you power up the Terayon DOCSIS cable modem for the first time, it can take up to 10 minutes for the modem to complete its boot- up and scanning sequence. Do not turn modem power off during the boot-up and scanning sequence, unless your cable operator instructs you to do so.
  • Page 20: Reading Your Modem Lights

    Reading Your Modem Lights Reading Your Modem Lights The indicator LEDs on the front panel of the Terayon cable modem tell you what’s hap- pening during a communications session. The table below tells you what each LED indi- cator means.
  • Page 21: Wall Mounting

    Installation Guide Wall Mounting To save space on your workstation desk top, you can mount a Terayon TJ 700x Series modem to a wall near your computer or mount it to the workstation desk. Figure 12 shows mounting options. Figure 13 on page 18 illustrates how to mount the modem.
  • Page 22: Frequently Asked Questions (Faqs)

    Modem Mounting Diagram Frequently Asked Questions (FAQs) Can I have more than one computer attached to a Terayon modem? Yes, Terayon cable modems provide this capability. Terayon TJ 700x Series modems provide a feature called Ethernet-USB Bridging. It allows you to connect two PCs to the modem without having to use an additional hub.
  • Page 23 Can I connect the Terayon cable modem to a hub or switch? Yes, you can connect the Terayon cable modem to a hub or switch. Buy a cross-over cable and connect the port labeled 10Base-T on the modem to one of the ports on the hub or switch.
  • Page 24: Troubleshooting

    If the cable line is properly connected to the modem, call your cable company to verify whether or not a weak signal may be the problem. Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...
  • Page 25: Problem

    I have two PCs connected to the modem, but only one PC can access the Internet. Possible Solution: Call your cable company to check your terms of service. Your cable operator may only allow one computer to connect to the modem. Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...
  • Page 26: Installation Guide Removal

    Installation Guide Removal When you installed your new Terayon DOCSIS Modem, Windows created a shortcut entry, called Terayon DOCSIS Modem, in the Programs section of the Start menu. The shortcut gives you quick access to the modem installation guides for the modem.
  • Page 27: Technical Support

    Technical Support Installation Guide Technical Support For service and technical support for your Terayon cable modem, call your cable com- pany. Visit Our Web Site http://www.terayon.com Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide...

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