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Summary of Contents for Terayon DOCSIS TeraJet ECM 210
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Page 1: Modem Installation
TeraJet DOCSIS Modem Installation Guide Model: ECM 210 2952 Bunker Hill Lane Santa Clara, CA 95054 www.terayon.com PN 8500122B... -
Page 2: Table Of Contents
Table of Contents Table of Contents Congratulations ..........1 Getting Started . -
Page 3: Congratulations
Congratulations Installation Guide READ ME FIRST! Congratulations Congratulations on your purchase of a TeraJet DOCSIS Cable Modem. The Ter- ayon TeraJet ECM 210 DOCSIS Cable Modem is the perfect choice for connect- ing your personal computer to a lightning fast broadband internet connection. Getting Started This installation guide is designed for anyone who wants all the “how-to”... - Page 4 Getting Started TERAJET DOCSIS POWER ADAPTER CABLE MODEM MODEL ECM 210 NOTE: The appropriate Power Adapter is included with your modem. R IS POWER CORD RJ-45 ETHERNET CABLE CD-ROM WITH USB DRIVERS USB CABLE Figure 1 Contents of Cable Modem Box TeraJet 210 DOCSIS Cable Modem Installation Guide...
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Page 5: System Requirements
• Connecting the Modem to your Computer • Starting the Modem. What You Will Need The following is a list of items you will need to install your new Terayon cable modem: • This installation guide • Your computer user manual •... -
Page 6: Connecting The Modem
Connecting the Modem INSTALLING THE MODEM Connecting the Modem To install your new cable modem, perform the following procedures in order. Modem Connectors Before you begin installing your new cable modem, take a moment to familiarize yourself with the modem connectors identified in Figure 2. An explanation of each connector follows the illustration. -
Page 7: Connecting The Coaxial Cable To The Modem
Connecting the Modem Connecting the Coaxial Cable to the Modem To connect your new cable modem to the coaxial cable, do the following: 1. Remove your new cable modem from its box and place it near your computer. 2. Locate the coaxial data cable supplied by your cable company. 3. -
Page 8: Connecting The Power Adapter To The Modem
Connecting the Modem Connecting the Power Adapter to the Modem Power for your cable modem is generated by the Power Adapter unit that comes with the modem. The Power Adapter shipped with your ECM 210 modem is one of the adapters shown in Figure 4, in compliance with the requirements of your country. -
Page 9: Connecting The Modem To Your Pc
Connecting the Modem Connecting the Modem to your PC In order for your computer to communicate with your new modem and the inter- net, it must be equipped with a network interface. Today’s computers are typically equipped with either a 10 Base-T Ethernet card or a Universal Serial Bus (USB) port. - Page 10 Connecting the Modem Connecting the 10 Base-T Ethernet Cable To connect the 10 Base-T Ethernet cable, follow these steps: 1. Retrieve the 10 Base-T Ethernet cable from the box the modem came in. Use Figure 1 on page 2 to identify the cable. 2.
- Page 11 Connecting the Modem PC TOWER REAR VIEW ETHERNET INTERFACE CARD ETHERNET PORT 10 BASE-T ETHERNET CABLE FROM MODEM ETHERNET PORT Figure 7 Connecting the Ethernet Cable to the NIC TeraJet 210 DOCSIS Cable Modem Installation Guide...
- Page 12 Connecting the Modem Connecting the USB Cable In order for your computer USB Interface to pass data back and forth to the Tera- Jet ECM 210 Modem, you must connect a USB cable to the modem USB port and the USB port on the back of the computer. To connect the USB cable, follow these steps: 1.
- Page 13 Connecting the Modem 3. Insert the USB cable “A” connector into the computer USB Serial port on the back of your computer as shown in Figure 10. NOTE: Your computer may be a desktop model or a tower NOTE model in which case it will look different than the illus- tration shown in Figure 10.
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Page 14: Starting The Modem
Connecting the Modem Starting the Modem To start operating your new TeraJet ECM 210 cable modem, do the following: 1. Power on your computer and wait until it completes the boot-up process. 2. Plug the Power Adaptor power cord into an appropriate AC power outlet. NOTE: If you have connected the TeraJet ECM 210 modem to NOTE... -
Page 15: Reading Your Modem Lights
Connecting the Modem Reading Your Modem Lights The indicator LEDs on the front panel of the TeraJet ECM 210 cable modem tell you what’s happening during a communications session. The table below tells you what each LED indicator means. Color Definition Indicator Power... -
Page 16: Troubleshooting
Troubleshooting TROUBLESHOOTING Troubleshooting Problem: I cannot access my E-mail or Internet Service. Possible solution: Check all connections. Make sure the cable line is securely connected to the cable jack on the back of the modem. Verify the Ethernet or USB cable is securely plugged into both the modem and your network interface card or USB network interface. - Page 17 Troubleshooting to the modem, call your cable company to verify whether or not a weak signal may be the problem. Problem: The power on my modem goes on and off sporadically. The Cable light never stops blinking. Possible Solution: You may be using the wrong power supply. Check that the power supply you are using is the one that came with your cable modem.
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Page 18: Technical Support And General Inquires
Talk to a Technical Support Agent To speak directly with a support agent who specializes in Terayon DOCSIS cable modem information, call this toll-free number: 1-888-859-3242 (chargeable to customers outside U. S. A.). Hours of operation are Monday through Friday 8:00AM - 5:00 PM, Pacific Time. -
Page 19: Warranty
WARRANTY Warranty Terayon warrants that for a period of three (3) years from the date of purchase from Terayon or an authorized reseller the product will be free from defects in material and workmanship under normal use. If this product is not in good work-...
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