Related Manuals for Terayon ECM 615
Summary of Contents for Terayon ECM 615
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Page 1: Modem Installation
Terayon DOCSIS Modem Installation Guide Model: ECM 615 2952 Bunker Hill Lane Santa Clara, CA 95054 www.terayon.com 8500168 Rev A... -
Page 2: Table Of Contents
Table of Contents Table of Contents Congratulations ....................1 Getting Started .....................1 Package Contents ...................1 System Requirements ................3 Installation Overview................3 Connecting the Modem................4 Modem Connectors................5 Connecting the CATV Coaxial Cable to the Modem ......6 Connecting the Power Adapter to the Modem........8 Connecting the Modem to your PC ............9 Starting the Modem ................14 Reading Your Modem Lights ..............15... -
Page 3: Congratulations
READ ME FIRST! Congratulations Congratulations on your purchase of a Terayon DOCSIS Cable Modem. The Terayon ECM 615 DOCSIS Cable Modem is the perfect choice for connecting your personal computer to a fast broadband internet connection. Getting Started This installation guide is designed for anyone who wants all the “how-to” infor- mation about installing the Terayon ECM 615 Data-Over-Cable Interface Specifi- cation (DOCSIS) Cable Modem. - Page 4 R IS R IC N LY i v e L i n MODEM STAND RJ-45 ETHERNET CABLE CD-ROM WITH USB DRIVERS USB CABLE Figure 1 Contents of Cable Modem Box Terayon DOCSIS 615 Cable Modem Installation Guide...
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Page 5: System Requirements
• Connecting the Modem to your Computer • Starting the Modem. What You Will Need The following is a list of items you will need to install your new Terayon cable modem: • This installation guide • Your computer user manual •... -
Page 6: Connecting The Modem
CABLE CO. TV AND DATA CABLE PC TOWER CABLE SPLITTER ETHERNET OR USB CABLE COAX CABLE "A" (DATA) b le TERAYON DOCSIS L in CABLE MODEM NEW INSTALLATION Figure 2 Typical Cable Modem Installation Terayon DOCSIS 615 Cable Modem Installation Guide... -
Page 7: Modem Connectors
Adaptor. 3 - USB Serial Port Connects the modem to the USB port on your computer. 4 - RJ-45 Ethernet Port Connects the modem to the Ethernet port on your computer NIC card. Terayon DOCSIS 615 Cable Modem Installation Guide... -
Page 8: Connecting The Catv Coaxial Cable To The Modem
TV, CONVERTER, VCR or WALL OUTLET CABLE SPLITTER COAX CABLE TO TV, CONVERTER OR VCR (CABLE "B") COAX CABLE TO MODEM RF CONNECTOR (CABLE "A") Figure 4 Connecting Coax Cables to Cable Splitter Terayon DOCSIS 615 Cable Modem Installation Guide... - Page 9 Figure 5. Tighten the connection with a 7/16 wrench. TERAYON DOCSIS CABLE MODEM MODEL ECM 615 RF CONNECTOR COAX CABLE FROM CABLE SPLITTER (CABLE "A") Figure 5 Connecting the RF Cable to the Modem Terayon DOCSIS 615 Cable Modem Installation Guide...
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Page 10: Connecting The Power Adapter To The Modem
Power for your cable modem is generated by the Power Adapter unit that comes with the modem. The Power Adapter and power cord shipped with your ECM 615 modem is one of the adapters shown in Figure 6, in compliance with the require- ments of your country. -
Page 11: Connecting The Modem To Your Pc
10 Base-T Ethernet port or a Universal Serial Bus (USB) port. The Model ECM 615 modem comes equipped with RJ-45 Ethernet and USB connectors, allowing the modem to connect to either an Ethernet port or a USB serial port. - Page 12 Ethernet port on the Ethernet Interface Card as shown in Figure 9. IMPORTANT: For proper operation with a 10 Base-T Ethernet Interface card (NIC), the communication mode between the NIC card and the ECM 615 Modem must be set to Half-Duplex Mode. 4. Proceed to “Starting the Modem” on page 14.
- Page 13 ETHERNET PORT Figure 9 Ethernet Cable to Ethernet Card Connection NOTE: Your computer may be a desktop model or a tower NOTE model and may look different than the illustration shown in Figure 9. Terayon DOCSIS 615 Cable Modem Installation Guide...
- Page 14 In order for your computer USB Interface to pass data back and forth to the Terayon ECM 615 Modem, you must connect a USB cable to the modem USB port and the USB port on the back of the computer.
- Page 15 PC TOWER REAR VIEW USB PORT A CONNECTOR USB CABLE FROM MODEM MODEL ECM 615 Figure 12 USB Cable to Computer USB Port Connection 4. Proceed to “Starting the Modem” on page 14. Terayon DOCSIS 615 Cable Modem Installation Guide...
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Page 16: Starting The Modem
2. Verify the Online and Link LED indicators on the modem front panel are ON. If the Online and Link LEDs are ON and not blinking, you have successfully installed your new Terayon cable modem. If the Online and Link LEDs are not ON or are blinking, see “Troubleshooting” on page 18. -
Page 17: Reading Your Modem Lights
Connecting the Modem Reading Your Modem Lights The indicator LEDs on the front panel of the Terayon cable modem tell you what’s happening during a communications session. The table below tells you what each LED indicator means. Online Message Receive... -
Page 18: Faqs
Q. Can I connect the Terayon cable modem to a hub or switch? A. Yes, you can connect the Terayon cable modem to a hub or switch. There are two ways to successfully complete a physical connection. - Page 19 Q. Can I watch TV and surf the Internet at the same time? A. Yes, neither television or data signals are affected by simultaneous use. Terayon DOCSIS 615 Cable Modem Installation Guide...
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Page 20: Troubleshooting
2. Your network interface card may be malfunctioning. Refer to the Manufac- turer's documentation for troubleshooting information. 3. Call your cable company to verify their service is two-way. This modem is designed for use with two-way cable plants. Verify your account is activated. Terayon DOCSIS 615 Cable Modem Installation Guide... - Page 21 • Make sure all data cables are firmly connected at both ends. • If you still do not have a connection, call your cable service to confirm they have properly set you up for service. If so instructed, reset your modem. Terayon DOCSIS 615 Cable Modem Installation Guide...
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Page 22: Technical Support And General Inquires
Talk to a Technical Support Agent To speak directly with a support agent who specialized in Terayon DOCSIS cable modem information, call this toll-free number: 1-888-859-3242. Hours of opera- tion are Monday through Friday 8:00AM - 5:00 PM, Pacific Time. -
Page 23: Warranty
WARRANTY Warranty Terayon warrants that for a period of one (1) year from the date of purchase from Terayon or an authorized reseller the product will be free from defects in material and workmanship under normal use. If this product is not in good working order...
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