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Limited Warranty
What This Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser
that the product purchased (the "Product") will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse,
abuse, negligence, commercial use, or due to improper use,
installation, operation or maintenance, (iii) modification of or to
any part of the Product, (iv) attempted service by anyone other
than a Horizon Hobby authorized service center, (v) Product not
purchased from an authorized Horizon dealer, or (vi) Product not
compliant with applicable technical regulations or (vii) use that
violates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY MEET
THE REQUIREMENTS OF THE PURCHASER'S INTENDED USE.
Purchaser's Remedy
Horizon's sole obligation and purchaser's sole and exclusive
remedy shall be that Horizon will, at its option, either (i)
service, or (ii) replace, any Product determined by Horizon to
be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof of
purchase is required for all warranty claims. SERVICE OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE PURCHASER'S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN
ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY,
EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on which
liability is asserted. As Horizon has no control over use, setup,
final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared to
accept the liability associated with the use of the Product,
purchaser is advised to return the Product immediately in new
and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific legal
rights, and you may also have other rights which vary from state
to state. Horizon reserves the right to change or modify this
warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may need
any assistance. For questions or assistance, please visit our
Recoil ® 26
website at www.horizonhobby.com, submit a Product Support
Inquiry, or call the toll free telephone number referenced in the
Warranty and Service Contact Information section to speak with
a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/_service-
center_render-service-center. If you do not have internet
access, please contact Horizon Product Support to obtain a
RMA number along with instructions for submitting your product
for service. When calling Horizon, you will be asked to provide
your complete name, street address, email address and phone
number where you can be reached during business hours.
When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary of the
problem. A copy of your original sales receipt must be included
for warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the shipping
carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By submitting the item for service you are agreeing to payment
of the service without notification. Service estimates are
available upon request. You must include this request with your
item submitted for service. Non-warranty service estimates
will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money orders
and cashier's checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon's Terms and Conditions
found on our website http://www.horizonhobby.com/
content/_service-center_render-service-center.
ATTENTION: Horizon service is limited to Product
compliant in the country of use and ownership. If
received, a non-compliant Product will not be serviced.
Further, the sender will be responsible for arranging
return shipment of the un-serviced Product, through a
carrier of the sender's choice and at the sender's expense.
Horizon will hold non-compliant Product for a period of 60
days from notification, after which it will be discarded.
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