Bischoff & Bischoff Pyro light Optima Instructions For Use Manual page 12

12
In the case of transport damage...
1. Leave the goods and packaging unchanged and do not
use the goods.
2. Register the damage in writing with the transport com-
pany as shown below.
3. Then contact our customer service (+49 (0)700/6000
7070)
4. To register claims for compensation with the transport
insurance, representatives of the transport company
making the delivery must be informed about the dama-
ge in good time.
Damage or loss visible externally must be recorded on the
accompanying paperwork by the deliverer before accep-
ting the consignment.
Hidden damage only visible after unpacking must be advi-
sed to the transport company immediately in writing.
Certain time limits must be adhered to:
• Parcel services and post within 24 hours
• Rail within 7 days
• Shippers within 4 days after receipt of the consignment.