Appendix 3 Q&A - Avtech IM-132E Operation Manual

APPENDIX 3 Q&A
For more details about EagleEyes Q&A, please visit our official website: www.eagleeyescctv.com/supp_QnA.aspx.
Question
I can connect to this camera in my
house or office where it's installed
with wireless network.
But when I leave my house or office, I
can't connect to it from my mobile
phone (with 3G network), or other PC
(connected to Internet). Why?
My live images are not fluent. Why?
What's "Push Video"?
The detection range of the built-in
human detection sensor seems too
short and the sensor is not sensitive
enough. Did I do anything wrong on
installation?
The live video keeps flickering. Why?
Answer
You didn't configure this camera to Internet, but only in LAN.
Please follow the steps in the advanced network setup guide
downloadable from www.surveillance-download.com/user/m301.swf
complete network configurations, or it's recommended for you to check
with your local installer or reseller for this service because it's usually
hard for a person who doesn't have network knowledge to set network
configurations.
Image fluency could be affected by the local network upload bandwidth,
router efficiency, client network download bandwidth, complexity of live
view, and more.
(Recommended) To have the best image fluency, select QVGA; to have
the best image quality, select "SXVGA"; to have normal image fluency
and quality, select "VGA".
"Push Video" is an active notification system, different from traditional
FTP & Email notification methods.
When "Push Video" is enabled and any human detection event occurs,
you'll be able to receive notifications on your iPhone / iPad / Android
mobile device within 5 seconds.
The human detection sensor might be influenced by the temperature of
ambient environment and human beings, and the applicable working
temperature is up to 30ºC. To get more accurate and precise detection,
you may connect external alarm devices, such as magnetic contacts.
There're some tips for installation. For details, please go to
www.eagleeyescctv.com/supp_QnA.aspx.
Please try adjusting the power line frequency to "60 Hz" or "50 Hz" for
the camera.
For iPhone users, access the camera, and select "
corner to enter IPCAM Configuration page. Then, go to "Advance
Setup"  "Camera" to change setting.
For access from Internet Explorer, log into the camera, and select
"Config."  "Camera"  "Camera".
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