Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Matrix A5x-02
Summary of Contents for Matrix A5x-02
- Page 1 A 5 x - 0 2 A s c e n t t r A i n e r s e r V i c e M A n U A l...
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Page 3: Table Of Contents
tAble of contents cHAPter 1: seriAl nUMber locAtion ............1 cHAPter 2: iMPortAnt sAfety instrUctions Moving the Unit ......................3 Read and Save These Instructions ................4 Electrical Requirements .................... 5 cHAPter 3: PreVentAtiVe MAintenAnce Recommended Cleaning Tips ................... 6 Check for Damaged Parts .................. - Page 4 tAble of contents Console Replacement ....................33 8.10 Overlay & Keypad Replacement ................34 8.11 Handlebar Assembly Replacement ................37 8.12 Rear Shroud Replacement..................38 8.13 Incline Motor Replacement ..................39 8.14 Dual Action Handlebar Replacement ................. 41 8.15 Foot Pedals Replacement ..................42 8.16 Pedal Arm Replacement ....................
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Page 5: Chapter 1: Serial Number Location
cHAPter 1: seriAl nUMber locAtion 1.1 seriAl nUMber locAtion SERIAL NUMBER PLACEMENT... - Page 6 cHAPter 1: seriAl nUMber locAtion 1.1 seriAl nUMber locAtion - continUed console serial number location...
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Page 7: Chapter 2: Important Safety Instructions
2: iMPortAnt sAfety instrUctions 2.1 MoVing tHe Unit Two hand holds are located just above the MATRIX logo on the rear legs. the A5x-02 Ascent trainer weighs 395 lbs. to avoid injury to the user and the unit, be sure to have proper assistance to move the... -
Page 8: Read And Save These Instructions
This Ascent Trainer is intended for commercial use. To ensure cAUtion! If you experience chest pains, nausea, dizziness, or your safety and protect the equipment, read all instructions before shortness of breath, stop exercising immediately and consult operating the MATRIX Ascent Trainer. your physician before continuing. When using an electrical product, basic precautions should always be cAUtion! Any changes or modifications to this equipment followed including the following: could void the product warranty. -
Page 9: Electrical Requirements
MATRIX DEDICATED CIRCUIT/ELECTRICAL REQUIREMENT INFO All Matrix Ascent Trainers require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground, for the power requirement. Quite simply this means that each outlet you plug... -
Page 10: Chapter 3: Preventative Maintenance
3.2 cHeck for dAMAged PArts do not use any equipment that is damaged or has worn or broken Preventative maintenance and daily cleaning will prolong the life and parts. Use only replacement parts supplied by Matrix Fitness look of your MATRIX Ascent Trainer. Systems. -
Page 11: Care And Maintenance Instructions
* Lint free cleaning cloths Vacuum/clean under cover Check connecting joints Inspect belt/cable assy. * Teflon based spray lubricant * Mild, water soluble, detergent – such as “Simple Green”, or other Matrix Check motor drive belt Remove covers, check Check locking pins approved product belts * Teflon based spray lubricant such as “Super Lube”, or other Matrix... -
Page 12: Chapter 4: Console Overlay And Workout Description
cHAPter 4: console oVerlAy And workoUt descriPtion 4.1 console descriPtion WORKOUT KEYS Simple program view and selection buttons. Go: One touch Start. enter: To confirm each program setting. uP / DoWn incline: Easy information and incline selection. uP / DoWn leVel: Easy information and level selection. uP / DoWn time: Easy information and time adjustment. -
Page 13: Workout Setup Steps - Manual
cHAPter 4: console oVerlAy And workoUt descriPtion 4.2 workoUt setUP stePs - MAnUAl 4.4 workoUt setUP stePs - leVel bAsed rollinG Hills - Press to immediately begin a workout. Workout, resistance - The Rolling Hills program is a level based program level, and time will automatically go to default settings. -
Page 14: Workout Setup Steps - Fitness Test
cHAPter 4: console oVerlAy And workoUt descriPtion 4.5 workoUt setUP stePs - cooPer fitness test Fit test -The Cooper Fitness Test measures cardiovascular fitness and proves an estimated sub-maximal VO2 result. It is based on power output according to ACSM standards and was developed by the Cooper Institute© (www.cooperinstitute.org). User RPMs must remain between 60-80 RPM during the test. The test will end when the user can no longer maintain this speed. Use of a heart rate strap is optional but provides more data. -
Page 15: Workout Setup Steps - Target Heart Rate
Watts tarGet Heart rate - Constant Watts is a unique program - The Matrix Ascent Trainer comes that allows you to vary your cadence or RPM and the Ascent with standard digital contact heart rate sensors and are POLAR Trainer's resistance level will adjust accordingly to your selected telemetry compatible. -
Page 16: Auto Calibration Instructions
3) Press ENTER once Service Mode 6 is displayed. 4) This will run the Auto Calibration. If the calibration passes, it will say Complete. Press and hold the STOP key to return to normal function. 5) If the auto calibration fails, contact the Matrix Technical Support Team. -
Page 17: Chapter 5: Manager Mode
cHAPter 5: MAnAger Mode 5.1 Using MAnAger Mode The Manager's Custom Mode allows the club owner to customize the Ascent Trainer for the club. 1) To enter Manager Mode, press and hold down the UP and DOWN LEVEL keys. Continue to hold down these two keys until the display reads Manager Mode and hit ENTER (Figure A). 2) To scroll through the list of options in Manager Mode, use the UP and DOWN LEVEL keys. Each of the custom settings will show on the display. 3) To select a custom setting, press the ENTER key when the desired setting is shown. 4) To change the value of the setting, use the UP and DOWN LEVEL keys. -
Page 18: Manager Mode Overview
cHAPter 5: MAnAger Mode 5.2 MAnAger Mode oVerView CUSTOM SETTING DEFAULT MINIMUM MAXIMUM DESCRIPTION Maximum Time 95 min 10 min 95 min Sets the total run time of any program. Default Time 20 min 10 min Maximum Workout time when GO is pressed or when no time is selected Time during program set up. -
Page 19: Chapter 6: Engineering / Service Modes
cHAPter 6: engineering & serVice Mode 6.1 engineering / serVice Mode To enter Engineering or Service Mode, hold the UP and DOWN LEVEL keys for 3 seconds until Manager Mode appears on the middle LED display. Press the UP or DOWN LEVEL key to scroll between the different Engineering and Service Modes. engineering Mode Disable errors: Displays the class A and B error codes. incline tuner: Adjusts the maximum and minimum end of the incline. sPeeD unit: Sets the distance to show in miles or kilometers. MACHINE TYPE: Should be sent for Ascent Trainer at all times. -
Page 20: Chapter 7: Troubleshooting
cHAPter 7: troUblesHooting 7.1 electricAl diAgrAM... - Page 21 cHAPter 7: troUblesHooting 7.1 electricAl diAgrAM...
- Page 22 cHAPter 7: troUblesHooting 7.1 electricAl diAgrAM systeM block diAgrAM...
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Page 23: Lcb Error Indicators
cHAPter 7: troUblesHooting 7.2 lcb error indicAtors descriPtion LED 1 +5V Power LED LED 2 +32V Power LED LED 3 This light should PULSE when coummunication with LCB is normal. LED 4 - 5 LED 4 ON and LED 5 OFF = Class B error present. LED 4 OFF and LED 5 ON = Class C error present. LED 4 and LED 5 ON = No resistance offset. LED 6 Incline motor 1 up. LED 7 Incline motor 1 down. -
Page 24: Console Error Codes
cHAPter 7: troUblesHooting 7.3 console error codes code descriPtion solUtion 0x0140 When the UCB implements an incline command, there is no Replace the LCB or Incline Motor. movement after 3 seconds. 0x0142 The incline position has a difference of over 3% and is not reduced Look for misalignment of the Incline within 3 seconds. Motors, replace if needed. -
Page 25: Troubleshooting
cHAPter 7: troUblesHooting 7.4 troUblesHooting issUes Unit does not Power UP 1) Verify that the unit is plugged in and that there is power at the outlet (120 v AC). Verify that there is a green LED lit on the power converter brick. Replace the power converter if needed. 2) Verify the power switch is in the ON position. If there is power at the power converter and the power switch is in the ON position, remove the entertainment port plate and check continuity on the power switch. Replace the switch if needed. 3) Remove the right side disk and check the power LED on the lower control board (labeled RL). If the LED is not lit, check that the console communication cable is plugged into the LCB. -
Page 26: Chapter 8: Part Replacement Guide
cHAPter 8: PArt rePlAceMent gUide 8.1 front disk rePlAceMent 1) Remove the link arm and pedal arm plastic caps (Figures A and B). figUre A figUre b 2) Detach the dual-action handlebar at the pedal arm (Figure C). 3) Detach the link arm from the crank bearing assembly (Figure D). figUre d figUre c... - Page 27 cHAPter 8: PArt rePlAceMent gUide 8.1 front disk rePlAceMent – continUed 4) Rest the link arm padded surface on the front stabilizer (Figure E). 5) Press the center cap and turn it counter clockwise to remove (Figure F). figUre e figUre f 6) Remove the 24mm locking nut and washer by turning them counter clockwise (Figure G).
- Page 28 8.1 front disk rePlAceMent - continUed 7) Thread the Matrix disk removal tool into the center hub (Figures H and I). Note: There are two different removal tools. If you have 3 tapped holes on your center hub see Figure I, if the inside of the hub is tapped (no holes) see Figure H.
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Page 29: Front Shroud Removal
cHAPter 8: PArt rePlAceMent gUide 8.2 front sHroUd reMoVAl 1) Remove the front disks as outlined in Section 9.1. 2) Remove the 6 screws that hold the front shrouds in place on each side (Figure A). figUre A 3) Remove the front shrouds for frame access (Figure B). figUre b... -
Page 30: Lower Control Board (Lcb) Replacement
cHAPter 8: PArt rePlAceMent gUide 8.3 lower control boArd rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove both front disks from the machine as outlined in Section 9.1. 3) Remove the 2 screws holding the cover on the lower control board to allow wiring access. (Figure A). 4) Disconnect all wires from the LCB (7 connections) (Figure B). -
Page 31: Ecb (Electromagnetic Brake) Replacement
cHAPter 8: PArt rePlAceMent gUide 8.4 ecb (electronic brAke) rePlAceMent 1) Turn off power and disconnect the cord from the machine. 2) Remove the front disks as outlined in Section 9.1. 3) Remove the front shrouds as outlined in Section 9.2. 4) Unplug the ECB (under mast connection point) from the wire harness (Figures A &... - Page 32 cHAPter 8: PArt rePlAceMent gUide 8.4 ecb rePlAceMent – continUed 7) Remove the 6 bolts holding the ECB to the frame & remove the belt once loosened (Figure E). 8) Remove the old ECB and install the new ECB from the user’s left side of the frame. (Figure F). figUre e figUre f 9) Install the 6 frame mounting bolts loosely &...
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Page 33: Ecb Belt Replacement
cHAPter 8: PArt rePlAceMent gUide 8.5 ecb belt rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 9.1. 3) Loosen the 6 bolts holding the ECB to the frame (Figure A). figUre A 4) Loosen the 11mm nut on the tension loop bolt until there is enough slack in the belt to remove it (Figure B). -
Page 34: Drive Belt Replacement
cHAPter 8: PArt rePlAceMent gUide 8.6 driVe belt rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the front disks from the machine as outlined in Section 9.1. 3) Loosen the belt tension bolt on the left side of the tension pulley and rotate the pulley counter-clockwise until there is enough slack in the belt to remove it (Figures A &... -
Page 35: Pulley Axle Set Replacement
4) Release any bent tabs on the lock washer around the nut. Remove the 75mm nut from the assembly being serviced (Figure C). Shown with special tool available from Matrix Fitness. 5) Remove the tapered split ring that is held in place by the nut (Figure D). -
Page 36: Drive Axle Set Replacement
4) Release any bent tabs on the lock washer around the nut. Remove the 75mm nut from the assembly being serviced (Figure A). Shown with special tool available from Matrix Fitness. 5) Remove the tapered split ring that is held in place by the nut (Figure B). -
Page 37: Console Replacement
cHAPter 8: PArt rePlAceMent gUide 8.9 console rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the 4 screws that hold the console to the top of the console mast (Figure A). figUre A 3) Disconnect the data cable, heart rate, and ground wires and remove the console (Figure B). -
Page 38: Overlay & Keypad Replacement
cHAPter 8: PArt rePlAceMent gUide 8.10 oVerlAy & keyPAd rePlAceMent note: The instructions below are for console overlays / keypads, but the procedure is the same regardless of where the overlay / keypad is. 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.9. - Page 39 cHAPter 8: PArt rePlAceMent gUide 8.10 keyPAd & oVerlAy rePlAceMent - continUed 7) Peel part of the protective film from the back of the overlay (Figure E). 8) Push the overlay ribbon cable through the hole in the console and plug it in (Figure F). figUre e figUre f 9) Match the overlay to the cutout on the console (Figure G).
- Page 40 cHAPter 8: PArt rePlAceMent gUide 8.10 keyPAd & oVerlAy rePlAceMent - continUed 10) Press down on the corners of the overlay to keep it in place, then remove the protective film (Figure H & I). figUre H figUre i 11) Once the overlay is in the correct position, press down on the overlay with a cloth to adhere it to the console plastic (Figure J). figUre j 12) Use the same procedure to replace any additional faulty overlays.
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Page 41: Handlebar Assembly Replacement
cHAPter 8: PArt rePlAceMent gUide 8.11 HAndlebAr AsseMbly rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the two screws holding the plastic handlebar cover in place and remove the cover (Figure A). 3) Remove the 4 bolts that hold the handlebar to the console mast (Figure B). figUre A figUre b 4) Pull the handlebar away from the console mast to expose the HR grip wiring (Figure C). -
Page 42: Rear Shroud Replacement
cHAPter 8: PArt rePlAceMent gUide 8.12 reAr sHroUd rePlAceMent 1) Remove the 3 screws on the outer shroud (1 at the rear of the machine and 2 at the front) (Figure A). 2) Remove the 6 screws on the inner shroud (Figure B). figUre A figUre b 3) Remove the shrouds from the machine. -
Page 43: Incline Motor Replacement
cHAPter 8: PArt rePlAceMent gUide 8.13 incline Motor rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the rear shrouds as outlined in Section 9.11. 3) Disconnect the incline motor ground wire from frame. (Figure A). 4) Carefully remove the two 8mm bolts that hold the swing arm to the motor assembly (Figure B). - Page 44 cHAPter 8: PArt rePlAceMent gUide 8.13 incline Motor rePlAceMent - continUed 8) Disconnect the wire connection (Figure E). 9) Prepare the new motor for installation, the new motor will have the nut placed at the end of the screw shaft – do not move the nut (Figure F). figUre e figUre f 10) Install the new motor using the plastic washers (Figure G).
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Page 45: Dual Action Handlebar Replacement
cHAPter 8: PArt rePlAceMent gUide 8.14 dUAl Action HAndlebAr rePlAceMent 1) Remove the plastic cover where the dual action handlebar meets the pedal arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar and the pedal arm meet (Figure B). figUre A figUre b 3) Remove the two bolts holding the dual action handlebar to the console mast pivot (Figure C). -
Page 46: Foot Pedals Replacement
cHAPter 8: PArt rePlAceMent gUide 8.15 foot PedAls rePlAceMent 1) Remove the 4 Phillips screws that hold the plastic foot pedal to the foot plate (Figure A). 2) Remove the plastic foot pedal (Figure B). figUre A figUre b 3) Remove the rubber grip (Figure C). 4) Clean the foot plate to remove any rubber or debris (Figure D). -
Page 47: Pedal Arm Replacement
cHAPter 8: PArt rePlAceMent gUide 8.16 PedAl ArM rePlAceMent 1) Remove the plastic cover where the dual action handlebar meets the pedal arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar and the pedal arm meet (Figure B). figUre A figUre b 3) Remove the pedal as outlined in Section 9.15. -
Page 48: Link Arm Replacement
cHAPter 8: PArt rePlAceMent gUide 8.17 link ArM rePlAceMent 1) Remove the plastic cover at the joint of the link arm and the crank assembly (Figure A). 2) Disconnect the link arm from the crank assembly (Figure B). figUre A figUre b 3) Disconnect the pedal and link arm from the rear of the machine by separating the joint between the swing arm and the link arm. - Page 49 cHAPter 8: PArt rePlAceMent gUide 8.17 link ArM rePlAceMent - continUed 4) The swing arm can now be separated from the pedal arm (Figure E). 5) Remove the 3 bolts that hold on the mounting plate at the link arm / pedal arm joint (Figure F). figUre e figUre f 6) Note the plastic washer that mounts at the end of the shaft, this will needed during re-assembly (Figure H).
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Page 50: Swing Arm Replacement
cHAPter 8: PArt rePlAceMent gUide 8.18 swing ArM rePlAceMent 1) Remove the black plastic cover on the lower swing arm joint (Figure A). 2) Remove the bolt that holds the swing arm to the pedal and link arms (Figure B). figUre A figUre b 3) Carefully tap the crank arm inward until it can be pulled free of the bearing housing (Figure C &... - Page 51 cHAPter 8: PArt rePlAceMent gUide 8.18 swing ArM rePlAceMent - continUed 5) Holding onto the swing arm, push / pull the pivot shaft out of the bearing housing (Figures F and G). figUre f figUre g 6) Transfer the rubber arm pad and plastic parts to the new swing arm. (Figure H). 7) Reverse Steps 1-6 to install the new swing arm.
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Page 52: Rear Pivot Arm Replacement
cHAPter 8: PArt rePlAceMent gUide 8.19 reAr PiVot ArM rePlAceMent 1) Turn off the power and disconnect the cord from the machine. 2) Remove the rear shrouds as outlined in Section 9.11. 3) Remove the bolts holding the rear pivot arm to the incline motor (Figure A). 4) Remove the 4 bolts that hold the upper pivot arm assembly to the lower pivot arm (Figure B) and carefully swing the upper arm assembly forward and out of the way. -
Page 53: Testing The Ascent Trainer
cHAPter 8: PArt rePlAceMent gUide 8.20 testing tHe Ascent trAiner once tHe Unit or rePlAceMent PArt is fUlly instAlled And AsseMbled And ProPerly PlAced on tHe floor, Use tHe following instrUctions to test tHe MAcHine: 1) Without hitting start or entering any exercise modes, stand on the machine and hold the handlebars while initiating movement to simulate exercising. -
Page 54: Ascent Trainer Specifications
9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.1 Ascent trAiner sPecificAtions console Display Type Dot-Matrix LED Display Feedback Time, Distance, Calories, Speed, Incline, Heart Rate, METs, Watts, Level, RPM Programs Manual, Rolling, Intervals, Fat Burn, Glute Training, Fitness Test,... -
Page 55: Fasteners & Assembly Tools
cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.2 fAsteners & AsseMbly tools qUAntity PArt # sketcH descriPtion PAckAge color PHILLIPS SCREWDRIVER PURPLE 13 MM OPEN WRENCH PURPLE 6 MM ALLEN WRENCH PURPLE HEX SOCKET HEAD CAP (M8 X 15L) YELLOW HEX SOCKET HEAD CAP (M8 X 25L) YELLOW HEX SOCKET HEAD CAP (M8 X 20L) -
Page 56: Ascent Trainer Assembly Steps
cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.3 Ascent trAiner AsseMbly stePs steP 1... - Page 57 cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.3 Ascent trAiner AsseMbly stePs - continUed steP 2...
- Page 58 cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.3 Ascent trAiner AsseMbly stePs - continUed steP 3...
- Page 59 cHAPter 9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.3 Ascent trAiner AsseMbly stePs - continUed finAl AsseMbly...
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Page 60: Stabilizing The Ascent Trainer
9: Ascent trAiner sPecificAtions And AsseMbly gUide 9.4 stAbilizing tHe Ascent trAiner stabiliZinG tHe matriX a5X-02 ascent trainer On a new Ascent Trainer, the rubber foot on the underside of the center of the frame should be flush against the frame itself. The rubber foot has a washer that eliminates pressure against the nut that is inside the frame. -
Page 61: Chapter 10: Upgrades
1. Replacement bearing kit (SAP - 0000086250) 2. (2) 5mm Allen Wrench 3. Phillips head screwdriver 4. 24mm Socket Wrench 5. Matrix Disc Removal Tool ProcedUre 1. Refer to Ascent Trainer Service Manual and complete steps 1,2 and 3 in Section 8.5 or 8.6. -
Page 62: Bearing Assembly Shimming
cHAPter 10: UPgrAdes 10.2 beAring AsseMbly sHiMMing Eliminate clunking noise by shimming bearing assembly with washers. re-work PArts reqUired 1. Washer kit (SAP - ZMS3000335): Includes 4x .1mm (SAP - ZMS3000332) and 4x .2 flat washers (SAP - ZMS3000333), 2x. 5mm wavy washer (SAP 005219-00). figUre A tools And eqUiPMent reqUired 1. -
Page 63: Upgrading Handgrips With Resistance Buttons
cHAPter 10: UPgrAdes 10.3 UPgrAding HAndgriPs witH resistAnce bUttons Replacement instructions for the resistance level buttons that are handle bar mounted to the Ascent Trainer. re-work PArts reqUired. 1. Each kit includes: Complete left and right hand grip components. figUre A tools And eqUiPMent reqUired 1. -
Page 64: Installing Adjustable Tensioner
And eqUiPMent reqUired 1. 24 mm Socket / Ratchet. 7. Place the alignment block over the small pulley and then place 2. Matrix Wheel Puller. the new tensioner onto the frame. 3. Torque Wrench to 2000kgf*cm/196 N-m (145 ft*lbf). - Page 65 cHAPter 10: UPgrAdes 10.4 instAlling AdjUstAble tensioner - continUed 9. Thread the two cable ties through the bottom holes in the 11. Grasp the pulley on the opposite side of the machine from the alignment block and around all of the components. small pulley and rotate it back and forth slightly to confirm that the components are all seated tightly against each other.
- Page 66 cHAPter 10: UPgrAdes 10.4 instAlling AdjUstAble tensioner - continUed 14. Next, tighten the three hex head screws (13 mm wrench). 15. Cut the cable ties and remove the alignment block from the 13. Start at the bottom and tighten the Cap Screws (6 mm Hex)., machine.
- Page 67 cHAPter 10: UPgrAdes 10.4 instAlling AdjUstAble tensioner - continUed 17. Choose shims from the kit to go behind and in front of the 16. Install the drive belt and move the tensioner assembly on the bracket and do a test installation of the tensioner bracket. If mounting post until it is centered on the belt.
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Page 68: Chapter 11: Software Upgrade Procedure
cHAPter 11: softwAre UPgrAde ProcedUre 11.1 softwAre UPgrAde ProcedUre 1) Copy the software files "SRPDJMVH" onto a USB drive. 2) Turn on the power to the Ascent Trainer, wait until the standby picture has been cleared. 3) Insert the USB drive into the Reprogram Port in the back of the console back cover (Figure A). 4) The upgrade procedure will run automatically. - Page 69 notes...
- Page 70 M Atrix fitn es s sy s teM s c o r P. 1610 LANDM ARk DR IVE C OTTA GE GR O V E WI 5 352 7 U S A w w w. m a t r i x f i t n e s s . c o m TOLL FREE 866.693.4863 FA X 6 08.