Grandstream Networks GXV3662_HD/FHD User Manual
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Grandstream Networks GXV3662_HD/FHD User Manual

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Grandstream Networks, Inc.
GXV3662_HD/GXV3662_FHD
GXV3662_HD/FHD User Manual
www.grandstream.com
Firmware Version 1.0.1.93
http://esupport.grandstream.com

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Summary of Contents for Grandstream Networks GXV3662_HD/FHD

  • Page 1 Grandstream Networks, Inc. GXV3662_HD/GXV3662_FHD GXV3662_HD/FHD User Manual www.grandstream.com Firmware Version 1.0.1.93 http://esupport.grandstream.com...

  • Page 2: Table Of Contents

    ABLE OF ONTENTS GXV3662_HD/FHD User Manual WELCOME ..............................5 ..........................6 AFETY OMPLIANCES ..............................8 ARRANTY PACKAGE CONTENTS ..........................9 ........................9 QUIPMENT ACKAGE ONTENTS PRODUCT OVERVIEW ..........................10 GXV3662_HD/FHD T ........................10 GXV3662_HD/FHD S ........................10 GXV3662_HD/FHD B ......................10...
  • Page 3 2: S ..............................10 IGURE 3: B .............................. 10 IGURE OTTOM 4: C ..........................13 IGURE ONNECTION DIAGRAM 5: H GXV3662_HD/FHD ......................33 IGURE AGE OF 6: S ..........................35 IGURE YSTEM ETTINGS 7: V & A ........................36 IGURE...
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  • Page 5: Welcome

    DC-Iris, mechanical IR_Cut to automatically switch Color, Black and White mode, PoE, built-in SD card slot, the GXV3662_HD/FHD is ideal for monitoring of wide range of applications environments such as banks, hotels, schools, retail stores and small warehouses, offices or building entrances, and other small to median sized space.

  • Page 6: Safety Compliances

    Safety Compliances These instructions are intended to assist users to safely operate the GXV3662_HD/FHD, avoid dangerous situations or damage the device. Caution： Equipment may be damaged if any of the Warning： May cause serious injury or death if any following caution messages are neglected.
  • Page 7 Hereby, Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 7 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 8: Warranty

    User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the GXV3662_HD/FHD as it may cause damage to the products and void the manufacturer warranty.

  • Page 9: Package Contents

    ACKAGE ONTENTS Equipment Package Contents The GXV3662_HD/FHD package contains: • GXV3662_HD/FHD IP Camera • 12V DC power Adapter attached to terminal block • 8-pin terminal block connector – 8-pin connector block for connecting external devices, such as infrared detector, smoke detector, emergency lights, etc., to Alarm IN and Alarm OUT. You can also connect microphones and powered speakers through the audio in and audio out ports.

  • Page 10: Product Overview

    RODUCT VERVIEW GXV3662_HD/FHD Top View Figure 1: Top View GXV3662_HD/FHD Side View Figure 2: Side View GXV3662_HD/FHD Bottom View Figure 3: Bottom View Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 10 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 11: Gxv3662_Hd/Fhd Inside Connections

    It adjusts the temperature to ensure the camera works normal under different weather. SD card slot: SD card slot. Reset: Press the Reset button for 6 seconds to perform a factory reset Alarm/Audio: Note: GXV3662_HD/FHD do not support zoom Type Port Description Audio Output AUDIO Audio Input...
  • Page 12 Screw the housing back when adjustment is done. NOTE:  Loosening the screws on both sides of axle might be necessary for adjusting the lens vertically. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 12 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 13: Gxv3662_Hd/Fhd Sample Connection Diagram

    GXV3662_HD/FHD Sample Connection Diagram Figure 4: Connection diagram Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 13 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
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  • Page 15: Gxv3662_Hd/Fhd Key Features

    GXV3662_HD/FHD Key Features The table below lists the key features the GXV3662_HD/FHD Supports. Table 1: GXV3662_HD/FHD Technical Specifications Model GXV3662_HD GXV3662_FHD Video Compression H.264, MJPEG Image Sensor Resolution 1/3”, 1.2 Megapixel CMOS, 1/3”, 3.1 Megapixel CMOS, 1280H x 960V 2048H x 1536V Image Sensor Sensitivity Day &...

  • Page 16: Gxv3662_Hd/Fhd Lens Specification

    GXV3662_HD/FHD Lens Specification Parameters GXV3662_HD/FHD Lens Format 1/3” Image Sensor 1/3” CMOS Focal Length 3.3mm – 12mm Aperture Ratio F1.6 – F3.2 DC-Iris IRIS Minimum Object 50 cm IR CUT Filter Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 16 of 69 Firmware Version 1.0.1.93...

  • Page 17: Installation Guide

    NSTALLATION UIDE Minimum Recommended System Requirement To install GXV3662_HD/FHD, you have to have a computer, PC recommend. The minimum recommended PC system requirement listed below: • Windows XP, Windows Vista, Windows 7 and Windows 8 • CPU: Intel Pentium 4 or higher, 2 GHz •...

  • Page 18: Installation Of Gxv3662_Hd/Fhd

    Also, based on below diagram and parameters, user can purchase from 3 party the related installation accessories, or even make their own ones, by installing the GXV3662_HD/FHD to the related places. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 18 of 69 Firmware Version 1.0.1.93...
  • Page 19 Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 19 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
  • Page 20 Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 20 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
  • Page 21 Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 21 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
  • Page 22 Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 22 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
  • Page 23 Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 23 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
  • Page 24 Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 24 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 25: Configuring The Gxv3662_Hd/Fhd Via Web Browser

    There are two ways for Windows user to get access to the IP Camera easily: A. UPnP By default, the GXV3662_HD/FHD has the UPnP feature turned ON. For customers using Window network with UPnP turned on (most SOHO router support UPnP), it is very easy to access the IP camera: •...
  • Page 26 9. In step 6, browser will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.” Please allow the installation. 10. The plug-in can be download here: http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip...
  • Page 27 The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168 1. Connect the computer via cross-over Ethernet cable directly to the IP camera GXV3662_HD/FHD 2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure the “Subnet mask”...
  • Page 28 Apple Platform: For Apple users, please turn on Bonjour of Safari to find and access the GXV3662_HD/FHD. 1) Open Safari, select “Advanced” to open the Advanced Setting. 2) Click “Include Bonjour in the Bookmarks menu” and “Include Bonjour in the Favorites bar” then close the setting page and back to Safari.
  • Page 29  iPhone/iPad (iOS) users are recommended to use Applications in Apple Store.  Free or Paid applications from Apple Store like “IP Cam Viewer” are suggested and verified working with Grandstream IP Cameras like GXV3662_HD/FHD. http://hit-mob.com/  Apple Store applications like “IP Cam Viewer” will support H.264 video codec.
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  • Page 31 Audio Input Line-Out (600Ω, 0.707 Vrms) Audio Output  Grandstream Video Phone can work with GXV3662_HD/FHD via either Peer IP (LAN) or SIP extension (WAN). o Peer to Peer (or Direct IP) works only at LAN using static IP; SIP extension requires related SIP server/proxy provided and configured.
  • Page 32 125VAC/0.5A, 30VDC/2A, Normal Open, PINs  The Alarm_In circuit (like above photo coupler), if there is any voltage change smaller than 15V, as specification listed), the GXV3662_HD/FHD Alarm_In port will detect it and trigger the action and event.  Higher voltage and wrong polarity connection are prohibited because this will damage the devices.

  • Page 33: Gxv3662_Hd/Fhd Home Web Page

    GXV3662_HD/FHD Home Web Page The Home Page of GXV3662_HD/FHD shown as Figure 5: Figure 5: Home Page of GXV3662_HD/FHD Control Console: PTZ Console controller for ePTZ function. ZOOM: Zoom in or Zoom out during ePTZ operation(The GXV3662HD/FHD does not support zoom).

  • Page 34: Gxv3662_Hd/Fhd Configuration & Language Page

    If alarm in triggered, the indicator will flash in red. Click the indicator icon to turn off the alarm indication. GXV3662_HD/FHD Configuration & Language Page • When click the “Configuration” tab, web page will link to page to configure the related parameters of the GXV3662_HD/FHD.

  • Page 35: Basic Settings Explanation

    ASIC ETTINGS XPLANATION System Settings Page This page allow user to configure the system settings of GXV3662_HD/FHD. Figure 6: System Settings Page • Current System Time: Display time current system is running at o Sync with PC: Click to synchronize current time with computer.

  • Page 36: Video & Audio Setting Page

    Pull down to disable or select different audio codec used in microphone. Three codec supported: G.711u, G.711a. o Microphone Volume: Slide to adjust microphone gain. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 36 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 37: Figure 8: Video & Audio Settings Page

    ―Bit rate‖. CBR is useful for streaming multimedia content on limited capacity channels. It is easier to calculate required bandwidth as well as the required storage space using CBR. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 37 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
  • Page 38  Use below link to calculate bandwidth and storage before installation http://www.grandstream.com/support/tools/bandwidth-storage-calc Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 38 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 39: Cmos Settings Page

    Select from either automatic shutter speed depending on the environment conditions, or select one of the available shutter speeds from 1/30 to 1/1000 of a second. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 39 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
  • Page 40 Camera Color Mode. There are three options: Color; Black/White; Auto. NOTE:  Flip option recommended if camera requires ceilling installation  Auto option recommended for both Shutter Speed and Color Mode. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 40 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 41: Networking Setting Page

    HTTP port changed to 8088, the RTSP port should be 10088, both 8088 and 10088 should be configured for port forwarding in order for remote camera video access. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 41 of 69 Firmware Version 1.0.1.93...

  • Page 42: Ddns Settings Page

    DDNS password • STUN Server: STUN server FQDN or IP. If device behind non-symmetric router STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 42 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 43: Sip Setting Page

    This page allows user to configure SIP related parameters. GXV3662_HD/FHD can be configured as SIP endpoint to call out when alarm trigged; or allow permitted number to call in to check the video if Grandstream video IP phone is used.
  • Page 44  Remote SIP phone needs key in password (digits 0-9 only, ended with # key) matching the configuration here to open the door. (via DTMF) Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 44 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 45: Status Page

    Status Page This page shows the GXV3662_HD/FHD operation status: Figure 13: Status Page NOTE:  When SIP account registered, the status will display “Online” in Green.  When SIP account unregistered, the status will display “Offline” in Red, as below.
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  • Page 47: Advanced Settings Explanation

    When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but can NOT change anything, just view ONLY. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 47 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 48: Maintenance Page

    Time interval for automatic upgrade, default 10080 • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning. NOTE:  Only XML based automatic provisioning is supported by GXV3662_HD/FHD. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 48 of 69 Firmware Version 1.0.1.93...

  • Page 49: Smtp Setting Page (Email Alarm)

    Check if the SMTP email server requires SSL • Email Subject: Customizable email subject for user’s convenience • Email Content: Customizable email content for user’s purpose. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 49 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
  • Page 50  Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 50 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 51: Ftp Settings Page (Upload Alarm)

     Click “Test” after configuration, if setting is correct, a test FTP operation will be performed and “Test successful!” yellow bar will display if the operation is successful. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 51 of 69 Firmware Version 1.0.1.93...

  • Page 52: Alarm Server Settings Page

     Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.grandstream.com/products/surveillance/general/documents/grandstream_http_api.pdf  Grandstream IP Camera and Encoder (include GXV3662_HD/FHD) are ONVIF certified. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 52 of 69 Firmware Version 1.0.1.93...

  • Page 53: Time Lapse Photography

    The email server is configured at “SMTP” configuration page. Click “Save” button to save the changes made and the feature will take effect immediately. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 53 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 54: Alarm Event Page

    1. Connect the alarm input equipment to the GXV3662_HD/FHD. 2. Set up the alarm event time schedule. 3. Configure the alarm actions which you would like the GXV3662_HD/FHD to take when the alarm is triggered. Figure 19: Alarm Event Setting Page DI Alarm Action Setting: •...
  • Page 55 Alarm Event Time Schedule: This section allows user to configure the time during which the GXV3662_HD/FHD will monitor the Alarm Input. The GXV3662_HD/FHD not only can monitor the settings but also can take actions when the alarm is triggered. NOTE: ...

  • Page 56: Connect Alarm Input Equipment To The Gxv3662_Hd/Fhd

    Connect Alarm Input Equipment to the GXV3662_HD/FHD Here are two sample connection diagrams. Connect the alarm equipment to the GXV3662_HD/FHD by following the diagram below: How to connect an Alarm Output Equipment to GXV3662_HD/FHD Here is a sample connection diagram. Connect the alarm output equipment to the GXV3662_HD/FHD by following the diagram below.

  • Page 57: Motion Detection Settings Page

    When “Edit” clicked, the Rectangle will become Red, as shown in Figure 16-1. • Enable Motion Detection: When checked, Motion Detection is enabled. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 57 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
  • Page 58  Grandstream free GSurf_Pro VMS software can be downloaded here: http://www.grandstream.com/sites/default/files/Resources/GSurf_Pro_V2_1.0.3.13.zip  Email/Snapshot storage is mutual exclusive with SD card DVS recording in next section. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 58 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 59: Syslog Settings Page (Troubleshooting)

    Syslog Server: Syslog server IP or Domain Name • Syslog Lever: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 59 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 60: Record Settings Page (Local Video Storage)

    This page allows user to configure local video recording storage if SD card inserted. When enabled and SD card inserted, the GXV3662_HD/FHD can record video locally at the SD card. This is especially good for backup and also for environment where 7x24 recording is not required.

  • Page 61: Live Storage Setting Page (Sd Card File Management)

    Video List: Motion trigged video recording clip will be listed here. NOTE:  Grandstream free VMS software GSurf_Pro V2 can be downloaded here: http://www.grandstream.com/sites/default/files/Resources/GSurf_Pro_V2_1.0.3.13.zip Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 61 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...
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  • Page 63: Software Upgrade

     Currently the HTTP firmware server FQDN is firmware.grandstream.com  For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 63 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 64: Instructions For Local Firmware Upgrade Using Tftp Server

    When Grandstream Device boots up or reboots, it will issue request for configuration file named “cfgxxxxxxxxxxxx”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. The configuration file name should be in lower cases. Currently GXV3662_HD/FHD only support XML configuration. Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 64 of 69 Firmware Version 1.0.1.93...

  • Page 65: Restore Factory Default Setting

    4. Take out the pin. All unit settings are restored to factory settings. Reset from Web Interface This page allows user to configure dynamic network related parameters: Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 65 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 66: Figure 26: Factory Reset From Web Interface

    Figure 26: Factory Reset from Web Interface Grandstream Networks, Inc. GXV3662_HD/FHD User Manual Page 66 of 69 Firmware Version 1.0.1.93 Last Updated: 11/2015...

  • Page 67: Ip Video Surveillance Faq

    Please check whether the IE add-on is installed correctly. Once you log into the GXV 3662_HD/FHD web interface, Internet Explorer will indicate that ―This website wants to install to following add-on: ‗GSViewer. cab‘ from Grandstream Networks, Inc. Please install this add-on when prompted by IE.
  • Page 68 The GXV3662_HD/FHD could be installed in areas that are not easy to access. For example, it could be installed on the roof of a building or the ceiling of an office. This makes it difficult to reinstall the device, therefore the ―Restore‖...
  • Page 69 17. Port forwarding Two ports must be forwarded on your router to watch video from a GXV3662_HD/FHD that is located on a private network from a PC in a public network. The web port (HTTP) and the RTSP port. Please make note that the RTSP port number changes according to the web port.

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