Related Manuals for Grandstream Networks GXV3672 HD
Summary of Contents for Grandstream Networks GXV3672 HD
- Page 1 Grandstream Networks, Inc. GXV3672_HD/GXV3672_FHD v2 Outdoor Day/Night IP Camera GXV3672_HD/FHD v2 User Manual www.grandstream.com Firmware Version 1.0.3.14 http://esupport.grandstream.com...
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Page 2: Gxv3672_Hd/Fhd V2 User Manual
This page intentionally left blank Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 2 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 3: Table Of Contents
: ............63 NSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING SERVER ......................63 ONFIGURATION OWNLOAD RESTORE FACTORY DEFAULT SETTING ....................64 ........................64 ESET FROM NTERFACE Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 3 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... - Page 4 IGURE ACTORY ESET FROM NTERFACE ABLE OF ABLES GXV3672_HD/FHD v2 U ANUAL 1: GXV3672_HD/FHD ......E ABLE ECHNICAL PECIFICATIONS RROR OOKMARK NOT DEFINED Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 4 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015...
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Page 5: Welcome
This manual will help you to learn how to operate and manage your GXV3672_HD/FHD v2 Outdoor Day/Night HD IP camera and make the best use of it. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 5 of 67 Firmware Version 1.0.3.14... -
Page 6: Safety Compliances
The average lifetime varies from the differences between operating environments and usage history. Regular maintenance checks are recommended for all users. Please contact your dealer for more details. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 6 of 67 Firmware Version 1.0.3.14... -
Page 7: Fcc Caution
Hereby, Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 7 of 67 Firmware Version 1.0.3.14... -
Page 8: Warranty
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 8 of 67 Firmware Version 1.0.3.14... -
Page 9: Connect Your Gxv3672_Hd/Fhd V2
12V DC Universal Power Adaptor • Ethernet Cable • Hex Key and 3 Screws and Wall Anchors • Quick Installation Guide and GNU GPL license Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 9 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 10: Connecting The Gxv3672_Hd/Fhd V2
Connect the other end of the RJ-45 cable to your PoE switch. PoE injector can be used if PoE switch is not available. Please refer to following connection diagram to hook up the camera. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 10 of 67 Firmware Version 1.0.3.14... -
Page 11: Product Overview
1/3”CMOS (1.2M for HD/3.1M for FHD) and Lens 5. IR Light Array Infrared Light Array 6. Light Sensor for IR-Cut Light Sensor for mechanical IR-Cut switching Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 11 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 12: Gxv3672_Hd/Fhd V2 Specifications
FCC Part 15,Subpart B Class B; EN 55022 Class B, EN 61000-3-2, Compliance EN 61000-3-3, EN 55024, EN 60950-1; C-tick AS/NZS CISPR 22, IP66 Table 1: GXV3672_HD/FHD v2 Technical Specifications Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 12 of 67 Firmware Version 1.0.3.14... -
Page 13: Installation Guide
Grandstream WebControl Plug-in for Firefox/Chrome or “GSViewerX.cab” for Microsoft Internet Explorer. Please close Browser to install the downloaded Plug-in or Active-X. Please trust and install the file downloaded if prompted by the Antivirus or Security software. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 13 of 67 Firmware Version 1.0.3.14... -
Page 14: Connect The Camera To Network With Dhcp Server (Recommended)
2. Run the Grandstream GS_Search tool by double click the unzipped “GS_Search.exe”. 3. Click on the button to begin device detection 4. The detected devices will appear in the output field like below Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 14 of 67 Firmware Version 1.0.3.14... -
Page 15: Figure 3: "Gs_S Earch " Result
9. In step 6, browser will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.” Please allow the installation. 10. The plug-in can be download here: http://www.grandstream.com/sites/default/files/Resources/GSurf_Pro_V2_1.0.3.13.zip... -
Page 16: Apple Platform
“Webpages”, the related IP Camera like GXV3672_HD/FHD v2 will be there. Figure 4-2: Apple Safari “Bonjour” Setting page to display GXV3672_HD/FHD v2 4) Click the displayed camera to access to the configuration page of the camera. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 16 of 67 Firmware Version 1.0.3.14... - Page 17 Free or Paid applications from Apple Store like “IP Cam Viewer” are suggested and verified working with Grandstream IP Cameras like GXV3672_HD/FHD v2. Apple Store applications like “IP Cam Viewer” will support H.264 video codec. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 17 of 67 Firmware Version 1.0.3.14...
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Page 18: Connect To The Camera Using Static Ip
9. In step 6, IE will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.”, allow the installation. 10. Firefox user need to download and install the plug-in to see the video, the plug-in is here: http://www.grandstream.com/sites/default/files/Resources/GSurf_Pro_V2_1.0.3.13.zip... -
Page 19: Gxv3672_Hd/Fhd V2 Application Scenarios
5) Router (if DHCP configured than static IP is not required although still recommended) 6) Broadband Internet Access (FiOS, Cable or DSL) 7) iPhone or Android phone. (Application like “IP Cam Viewer”) Figure 5-1: GXV3672_HD/FHD v2 Working in LAN Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 19 of 67 Firmware Version 1.0.3.14... -
Page 20: Lan With Internet
7) iPhone or Android phone. (Application like “IP Cam Viewer”) 8) GSurf_Pro V2 Remote Access (Optional) Figure 5-2: GXV3672_HD/FHD v2 Working with GVR355X and/or with Internet Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 20 of 67 Firmware Version 1.0.3.14... -
Page 21: Gxv3672_Hd/Fhd V2 Application Peripheral Connection
Grandstream Video Phone can work with GXV3672_HD/FHD v2 via either Peer IP (LAN) or SIP extension (WAN). Peer to Peer (or Direct IP) works only at LAN using static IP; SIP extension requires related SIP server/proxy provided and configured. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 21 of 67 Firmware Version 1.0.3.14... - Page 22 This page intentionally left blank Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 22 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015...
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Page 23: Gxv3672_Hd/Fhd V2 Home Web Page
Motion Detection Alarm Indicator: If (configured) motion detection alarm triggered, the indicator will flash in red. Click the indicator icon to turn off the alarm indication. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 23 of 67 Firmware Version 1.0.3.14... -
Page 24: Gxv3672_Hd/Fhd V2 Configuration & Language Page
When click the “Language” tab, supported languages will be displayed in Figure 2. Click to select the related webpage display language. Figure 8: Web Language Switch • Currently firmware only support: English (default), Simplified Chinese and Russian. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 24 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 25: Basic Settings Explanation
Set the name of the camera which will be shown in the result of “Search Tool” of VMS program. NOTE: button has to be clicked to save all the changes made to the device. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 25 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 26: Video & Audio Setting Page
Image quality used when Variable Bit Rate used o I-frame Interval: I-frame interval (suggested 2~3 times of frame rate) • Secondary Stream Settings: Same as primary stream. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 26 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 27: Figure 10-2: Video & Audios
Select correct light condition for the scene monitored: Outdoor, Indoor 50Hz power frequency (Europe, China, etc.) or 60Hz power frequency (US, Japan, etc.). Wrong setting will affect image quality under fluorescence light condition. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 27 of 67 Firmware Version 1.0.3.14... -
Page 28: Osd Setting Page
Display Time: When checked, time will be displayed inside the video image o Display Text: When checked, inputted text will display on video image Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 28 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 29: Cmos Settings Page
Color Mode: Camera Color Mode. There are three options: Color, Black/White, Auto (Default). • Digital WDR or eWDR, On/Off switch, default is Off. (FHD Models Only) Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 29 of 67 Firmware Version 1.0.3.14... - Page 30 If the camera also needs to operate at night, it may be beneficial to disable the WDR function (if there is no high contrasting light) in order to maximize the camera’s low light performance Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 30 of 67 Firmware Version 1.0.3.14...
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Page 31: Networking Setting Page
For example, the HTTP port changed to 8088, the RTSP port now should be 10088, both TCP ports 8088 and 10088 should be configured for port forwarding in order for remote camera access: 8088 for web portal, 10088 for video streaming. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 31 of 67 Firmware Version 1.0.3.14... -
Page 32: Ddns Settings Page
• STUN Server: Stun server FQDN or IP. If device behind a non-symmetric router, STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 32 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 33: Sip Setting Page
Registration expiration time, default 3600 seconds • Local SIP Port: Local SIP port, default 5060 • Local RTP Port: Local RTP port for media, default 5004 Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 33 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 34: Figure 15-2: Sip Setting Page
Self-define Warning Audio: Upload self-defined alarm warning message audio. (Format: G.711 .WAV format, File Size <= 300KB, Linear PCM, 8KHz Sampling Rate, 16bit, Single Channel) Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 34 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 35: Figure 15-3: Sip Setting Page
White List (Allowed Caller): Phone numbers allowed calling into the camera. NOTE: GXV3672_HD/FHD v2 requires external microphone and amplified speakers connected to support audio calls Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 35 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 36: Status Page
IR CUT Status showed Daytime or Night When SIP account registered, the status will display “Online” in Green. When SIP account unregistered, the status will display “Offline” in Red, as below. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 36 of 67 Firmware Version 1.0.3.14... -
Page 37: Advanced Settings Explanation
When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but can NOT change anything, just view ONLY. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 37 of 67 Firmware Version 1.0.3.14... -
Page 38: Maintenance Page
Enabled to use 3CX as SIP server to auto provisioning the device. • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 38 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... - Page 39 Used for UPnP automatic discovery of the device in related network environment. Default enabled. NOTE: Only XML based automatic provisioning is supported by GXV3672_HD/FHD v2. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 39 of 67 Firmware Version 1.0.3.14...
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Page 41: Smtp Setting Page (Email Alarm)
Check if the SMTP email server requires SSL • Email Subject: Customizable email subject for user convenience • Email Content: Customizable email body for user convenience Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 41 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 42: Figure 19-2: Smtp Setting Page
Click “Save” to save the email configuration information. Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 42 of 67 Firmware Version 1.0.3.14... -
Page 43: Ftp Settings Page (Upload Alarm)
Click “Test” after configuration, if setting is correct, a test FTP operation will be performed and “Test successful!” yellow bar will display if the operation is successful. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 43 of 67 Firmware Version 1.0.3.14... -
Page 44: Privacy Masks
Select different region requiring privacy mask, configure and save the configuration. When privacy mask enabled, the video at related region will be masked by black color and no video displayed inside that mask. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 44 of 67 Firmware Version 1.0.3.14... -
Page 45: Alarm Server Settings Page (Upload Alarm To Supported Vms Or Http Server)
Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.grandstream.com/products/surveillance/general/documents/grandstream_http_api.pdf Grandstream IP Camera and DVS (including GXV3672_HD/FHD v2) are ONVIF certified. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 45 of 67 Firmware Version 1.0.3.14... -
Page 46: Time Lapse Photography
Enabled will allow device to email the snapshots via email server. The email server is configured at “SMTP” configuration page. Click “Save” button to save the changes made and the feature will take effect immediately. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 46 of 67 Firmware Version 1.0.3.14... -
Page 47: Motion Detection Configuration Page (Set Alarm)
Min. time frame (in second) to identify as different MD events if there are constant motions. Max. value is 60 seconds or 1 minute. This setting helps accuracy of MD triggered recording. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 47 of 67 Firmware Version 1.0.3.14... -
Page 48: Figure 24-2: Motion Detection
FTP server if configured. The pre/post alarm snapshot numbers can be configured based on time (in second) to meet user’s requirement. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 48 of 67 Firmware Version 1.0.3.14... -
Page 49: Figure 24-3: Motion Detection
User has to configure the “Time Schedule”; otherwise the Motion Detection Alarm will not work if there is no time schedule configured. Grandstream free VMS software can be downloaded from: http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 49 of 67 Firmware Version 1.0.3.14... - Page 50 This page intentionally left blank Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 50 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015...
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Page 51: Remote Alarm_Out Peering With Gxv3500 Decoder
(H.264 used) as the RTSP URL, with correct credentials, as below. 2) Only ONE stream (currently decoding stream) the Motion Detection can use the GXV3500 built-in Alarm_Out interface if there are multiple RTSP URL configured in the GXV3500. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 51 of 67 Firmware Version 1.0.3.14... -
Page 52: Figure 24-5: Remote Alarm
15 seconds before revert back to previous state. In below case, the default is circuit “Open”, when Motion Detection alarm triggered, the circuit state changed to “Close”, as illustrated below for 15 seconds and then switch back to previous “Open” state. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 52 of 67 Firmware Version 1.0.3.14... -
Page 53: Figure 24-6: Remote Alarm
GXV3500 Alarm_Out is using photo coupler circuit. If connecting to a multi-meter, you will see the Ohm changed from unlimited to several hundred Ohms depending on GXV3500 HW version. Figure 24-7: Peering GXV3500 Decoder Alarm_Out Circuit Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 53 of 67 Firmware Version 1.0.3.14... - Page 54 This page intentionally left blank Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 54 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015...
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Page 55: Configure Sip Open Door Peering With Gvr355X Nvr
At the “Phone List for Alarm Out”, please fill in the extension of the IP video phone to receive the Alarm_Out calls, this could be Grandstream SIP video hard phone or software phone. Make sure the video phone is indeed registered to the SIP Server or IP-PBX. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 55 of 67 Firmware Version 1.0.3.14... - Page 56 NOTE: Make sure to DISABLE the Voicemail or Faxmail at SIP Proxy or IP-PBX side for the extension that receiving the Alarm_Out call. (Extension 806 in the example). Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 56 of 67 Firmware Version 1.0.3.14...
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Page 57: Figure 25-1: Open Doorc
(10 seconds in the example). NOTE: Enter “#” key following the digits key to execute the operation. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 57 of 67 Firmware Version 1.0.3.14... -
Page 58: Figure 25-2: Alarm
So please wiring correctly and do NOT connect the polarity wrong. Any Door Bell circuit should be able to connected as Alarm_In, just make sure the polarity connected correctly and make sure the voltage change meets the requirement. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 58 of 67 Firmware Version 1.0.3.14... -
Page 59: Figure 25-3: Alarm
Ohms during the Alarm_Out port action. See below Figure 8. Also a “click” audible relay switching sound can be heard if closing enough to the GVR355X when the inside circuit doing the job. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 59 of 67 Firmware Version 1.0.3.14... -
Page 60: Figure 25-4: Gvr355X Alarm
Please contact Grandstream technical support if followed the above instructions but the feature still not working as expected. Please make sure the SIP Proxy or IP-PBX indeed have the related IP Camera and IP Video Phone registered. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 60 of 67 Firmware Version 1.0.3.14... -
Page 61: Syslog Settings Page (Troubleshooting Help)
Syslog server IP or Domain Name • Syslog Lever: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 61 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 62: Software Upgrade
Grandstream recommends end-user use the Grandstream HTTP server: firmware.grandstream.com For large companies, we recommend to maintain their own TFTP/HTTP/HTTPS server for upgrade and provisioning procedures. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 62 of 67 Firmware Version 1.0.3.14... -
Page 63: Instructions For Local Firmware Upgrade Using Tftp Server
“cfgxxxxxxxxxxxx.xml”, where “xxxxxxxxxxxx” address device, i.e., “cfg000b820102ab.xml”. The configuration file name should be in lower cases. Currently GXV3672_HD/FHD v2 only support XML configuration. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 63 of 67 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 64: Restore Factory Default Setting
VoIP service provider. Reset from Web Interface This page allows user to configure dynamic network related parameters: Figure 28: Factory Reset from Web Interface Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 64 of 67 Firmware Version 1.0.3.14... -
Page 65: Ip Surveillance Faq
Please double check whether the Grandstream Plug-in/Active-X is installed correctly. Once you log into the GXV3672_HD/FHD v2 web interface, Internet Explorer will indicate that this website wants to install to following add-on: “GSViewer.cab” from Grandstream Networks, Inc. Please install this add-on when prompted by IE. - Page 66 There are free applications and paid version application for this, you can find them in Google Play for Android phone and Apple Store for iPhone, like: IP Cam Viewer: http://hit-mob.com/ Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 66 of 67 Firmware Version 1.0.3.14...
- Page 67 If the web port is 80, then the RTSP port is 554. If the web port is not 80, then the RTSP port equals the web port +2000. For example, if the web port is 88, then the RTSP port will be 2088. Grandstream Networks, Inc. GXV3672_HD/FHD v2 User Manual Page 67 of 67 Firmware Version 1.0.3.14...