Related Manuals for Grandstream Networks GXV3611IR HD v2
Summary of Contents for Grandstream Networks GXV3611IR HD v2
- Page 1 Grandstream Networks, Inc. GXV3611IR_HD v2 Indoor Infrared Fixed Dome HD IP Camera GXV3611IR_HD User Manual www.grandstream.com Firmware Version 1.0.3.14 http://esupport.grandstream.com...
-
Page 2: Gxv3611Ir_Hd User Manual
This page intentionally left blank Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 2 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 3: Table Of Contents
............................. 58 YSLOG ETTINGS ..............................59 ECORD ............................60 TORAGE SOFTWARE UPGRADE ..........................61 TFTP : ............62 NSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING SERVER Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 3 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... - Page 4 RESTORE FACTORY DEFAULT SETTING ....................63 ) ..................... 63 ESET FROM NTERFACE ESET ) ......................63 ESET VIA UTTON ESET IP SURVEILLANCE FAQ ........................... 64 Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 4 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015...
- Page 5 ROVISIONING 31: F ....................63 IGURE ACTORY ESET FROM NTERFACE ABLE OF ABLES GXV3611IR_HD U ANUAL 1: GXV3611IR_HD T ..................... 15 ABLE ECHNICAL PECIFICATIONS Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 5 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015...
- Page 6 This page intentionally left blank Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 6 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015...
-
Page 7: Welcome
The GXV3611IR_HD is a powerful network camera for advanced indoor surveillance applications. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 7 of 66 Firmware Version 1.0.3.14... -
Page 8: Safety Compliances
The average lifetime varies from the differences between operating environments and usage history. Regular maintenance checks are recommended for all users. Please contact your dealer for more details. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 8 of 66 Firmware Version 1.0.3.14... -
Page 9: Fcc Caution
Hereby, Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 9 of 66 Firmware Version 1.0.3.14... -
Page 10: Warranty
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 10 of 66 Firmware Version 1.0.3.14... -
Page 11: Connect Your Gxv3611Ir_Hd
The GXV3611IR_HD package contains: • GXV3611IR_HD IP Camera • 12V DC Universal Power Adaptor • 1 Drill Template • Quick Installation Guide • GPL License Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 11 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 12: Connecting The Gxv3611Ir_Hd
Connect the other end of the RJ45 cable to your PoE switch PoE injector can be used if PoE switch is not available. Please refer to following connection diagram to hook up the camera. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 12 of 66 Firmware Version 1.0.3.14... -
Page 13: Product Overview
Infrared Light Array Caution: Avoid scratch or contaminate the surface of transparent ball cover, which may cause IR reflection at night to deteriorate image quality. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 13 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 14: Figure 2: Gxv3611Ir_Hd Inside View
15 seconds until the IP camera reboot. The internal small power LED will illustrate “On On”, meaning a successful hard factory reset. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 14 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 15: Gxv3611Ir_Hd Specifications
FCC Part 15,Subpart B Class B; EN 55022 Class B, EN 61000-3-2, EN Compliance 61000-3-3, EN 55024, EN 60950-1; RCM AS/NZS CISPR 22/24, AS/NZS 60950 Table 1: GXV3611IR_HD Technical Specifications Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 15 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... - Page 16 This page intentionally left blank Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 16 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015...
-
Page 17: Installation Guide
Grandstream WebControl Plug-in for Firefox/Chrome or “GSViewerX.cab” for Microsoft Internet Explorer. Please close Browser to install the downloaded Plug-in or Active-X. Please trust and install the file downloaded if prompted by the Antivirus or Security software. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 17 of 66 Firmware Version 1.0.3.14... - Page 18 This page intentionally left blank Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 18 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015...
-
Page 19: Windows Platform
2. Run the Grandstream GS_Search tool by double click the unzipped “GS_Search.exe”. 3. Click on the button to begin device detection 4. The detected devices will appear in the output field like below Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 19 of 66 Firmware Version 1.0.3.14... -
Page 20: Figure 4: "Gs_Search" Result Page Of Gxv3611Ir_Hd
9. In step 6, browser will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.” Please allow the installation. 10. The plug-in can be download here: http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip... -
Page 21: Apple Platform
“Webpages”, the related IP Camera like GXV3611IR_HD will be there. Figure 5-2: Apple Safari “Bonjour” Setting page to display GXV3611IR_HD 4) Click the displayed camera to access to the configuration page of the camera. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 21 of 66 Firmware Version 1.0.3.14... - Page 22 Free or Paid applications from Apple Store like “IP Cam Viewer” are suggested and verified working with Grandstream IP Cameras like GXV3611IR_HD. Apple Store applications like “IP Cam Viewer” will support H.264 video codec. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 22 of 66 Firmware Version 1.0.3.14...
-
Page 23: Connect To The Camera Using Static Ip
9. In step 6, IE will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.”, allow the installation. 10. Firefox, Chrome user need to download and install the plug-in to see the video, the plug-in is here: http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip... - Page 24 This page intentionally left blank Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 24 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015...
-
Page 25: Gxv3611Ir_Hd Application Scenarios
For more days of storage, please use Motion Detection triggered SD card Video Recording. A small remote warehouse with GXV3611IR_HD installed monitoring inside. Figure 6-1: GXV3611IR_HD Standalone Application Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 25 of 66 Firmware Version 1.0.3.14... -
Page 26: Lan W/O Internet
6) Router (if DHCP configured than static IP is not required although still recommended) 7) Broadband Internet Access (FiOS, Cable or DSL) 8) iPhone or Android phone. Figure 6-2: GXV3611IR_HD Working in LAN Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 26 of 66 Firmware Version 1.0.3.14... -
Page 27: Lan With Internet
6) Broadband Internet Access (FiOS, Cable or DSL) 7) iPhone or Android phone 8) GSurf_Pro Remote Access (Optional) Figure 6-3: GXV3611IR_HD Working with GVR3550 and/or GSurf_Pro with Internet Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 27 of 66 Firmware Version 1.0.3.14... -
Page 28: Gxv3611Ir_Hd Application Peripheral Connection
Grandstream Video Phone can work with GXV3611IR_HD via either Peer IP (LAN) or SIP extension (WAN). Peer to Peer (or Direct IP) works only at LAN using static IP; SIP extension requires related SIP server/proxy provided and configured. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 28 of 66 Firmware Version 1.0.3.14... -
Page 29: Figure 7-2: Alarm_In And Alarm_Out Connection Circuit Sample For Gxv3611Ir_Hd
GXV3611IR_HD Alarm_In port will detect it and trigger the action and event. Higher voltage and wrong polarity connection are prohibited because this will damage the devices. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 29 of 66 Firmware Version 1.0.3.14... - Page 30 This page intentionally left blank Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 30 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015...
-
Page 31: Gxv3611Ir_Hd Home Web Page
The indicator will be on when there is an external Alarm Input. Click the indicator icon to turn off the alarm indication. 18. DO, Alarm_Out icon: Click the indicator icon manually switch the Alarm_Out operation. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 31 of 66 Firmware Version 1.0.3.14... -
Page 32: Gxv3611Ir_Hd Configuration & Language Page
When click the “Language” icon, supported languages will display in Figure 2. Click to select the related webpage display language. Figure 9: Web Language Switch • Currently firmware only support: English (default), Simplified Chinese and Russian. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 32 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 33: Basic Settings Explanation
DI and DO: DI and DO initial status for Alarm In or Out operation. o DO Duration: Select operation of Alarm Output Duration from pull down list. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 33 of 66 Firmware Version 1.0.3.14... -
Page 34: Video & Audio Setting Page
Image quality used when Variable Bit Rate used o I-frame Interval: I-frame interval (suggested 2~3 times of frame rate) • Secondary Stream Settings: Same as primary stream. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 34 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 35: Figure 11-2: Video & Audio Settings Page
Select correct light condition for the scene monitored: Outdoor, Indoor 50Hz power frequency (Europe, China, etc.) or 60Hz power frequency (US, Japan, etc.). Wrong setting will affect image quality under fluorescence light condition. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 35 of 66 Firmware Version 1.0.3.14... -
Page 36: Osd Setting Page
Display Time: When checked, time will be displayed inside the video image o Display Text: When checked, inputted text will display on video image Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 36 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 37: Cmos Settings Page
Camera Color Mode. There are three options: Color, Black/White, Auto (Default). NOTE: Auto option recommended for Shutter Speed, IR LED Setting, IR CUT Setting and Color Mode. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 37 of 66 Firmware Version 1.0.3.14... -
Page 38: Networking Setting Page
For example, the HTTP port changed to 8088, the RTSP port now should be 10088, both TCP ports 8088 and 10088 should be configured for port forwarding in order for remote camera access: 8088 for web portal, 10088 for video streaming. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 38 of 66 Firmware Version 1.0.3.14... -
Page 39: Ddns Settings Page
• STUN Server: Stun server FQDN or IP. If device behind a non-symmetric router, STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 39 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 40: Sip Setting Page
Local RTP Port: Local RTP port for media, default 5004 • Auto On-Hook Timer: Timer (in seconds) for automatic disconnecting the SIP call. Default 300. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 40 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 41: Figure 16-2: Sip Setting Page
Phone List (Phone Number): Callee or call receiver’s number when alarm call trigged. • White List (Phone Number): Phone numbers allowed calling into the camera. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 41 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 42: Figure 16-3: Sip Setting Page
Relay to control door open/close. Remote SIP phone needs key in password (digits 0-9 only, ended with # key) matching the configuration here to open the door. (via DTMF) Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 42 of 66 Firmware Version 1.0.3.14... -
Page 43: Status Page
IR CUT Status will display “Daytime” or “Night” depending on current IR CUT position When SIP account registered, the status will display “Online” in Green. When SIP account unregistered, the status will display “Offline” in Red, as below. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 43 of 66 Firmware Version 1.0.3.14... -
Page 44: Advanced Settings Explanation
When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but cannot change anything, just view ONLY. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 44 of 66 Firmware Version 1.0.3.14... -
Page 45: Maintenance Page
XML Config File Password: Password for encrypt the XML based configuration file • Automatic Upgrade Interval (Minutes): Time interval for automatic upgrade, default 10080 Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 45 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... - Page 46 Used for UPnP automatic discovery of the device in related network environment. Default enabled. NOTE: Only XML based automatic provisioning is supported by GXV3611IR_HD. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 46 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015...
-
Page 47: Smtp Setting Page (Email Alarm)
Check if the SMTP email server requires SSL • Email Subject: Customizable email subject for user’s convenience • Email Content: Customizable email content for user’s purpose. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 47 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 48: Figure 20-2: Smtp Setting Page
Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below Figure 20-2: SMTP Setting Page Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 48 of 66 Firmware Version 1.0.3.14... -
Page 49: Ftp Settings Page (Upload Alarm)
Click “Test” after configuration, if setting is correct, a test FTP operation will be performed and “Test successful!” orange bar will display if the operation is successful, like below: Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 49 of 66 Firmware Version 1.0.3.14... -
Page 50: Privacy Masks
Select different region requiring privacy mask, configure and save the configuration. When privacy mask enabled, the video at related region will be masked by black color and no video displayed inside that mask. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 50 of 66 Firmware Version 1.0.3.14... -
Page 51: Alarm Server Setting Page
Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.grandstream.com/products/surveillance/general/documents/grandstream_http_api.pdf Grandstream IP Camera and Encoder (include GXV3611IR_HD) are ONVIF certified. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 51 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 52: Time Lapse Photography
Enabled will allow device to email the snapshots via email server. The email server is configured at “SMTP” configuration page. Click “Save” button to save the changes made and the feature will take effect immediately. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 52 of 66 Firmware Version 1.0.3.14... -
Page 53: Alarm Event
Voice Alarm to SIP Phone: Application example: Intercom System, press button as Alarm_In, the pre-programmed SIP number or peer IP device will be called. If the receiver is Grandstream Video phone, the callee can use DTMF PIN code to operate and Open Door. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 53 of 66 Firmware Version 1.0.3.14... -
Page 54: Figure 25-2: Alarm Event Time Schedule Configuration Page
Figure 25-2: Alarm Event Time Schedule Configuration Page NOTE: User has to configure the “Time Schedule”; otherwise the Alarm_In will not work because no schedule configured. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 54 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 55: Motion Detection
When “Edit” clicked, the Rectangle will become Red, as shown in Figure 16-1. • Enable Motion Detection: When checked, Motion Detection is enabled. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 55 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... - Page 56 The pre/post alarm snapshot numbers can be configured based on time (in second) to meet user’s requirement. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 56 of 66 Firmware Version 1.0.3.14...
-
Page 57: Figure 26-2: Motion Detection Schedule Configuration Page
User has to configure the “Time Schedule”; otherwise the Motion Detection Alarm will not work if there is no time schedule configured. Grandstream free GSurf_Pro VMS software can be downloaded from: http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 57 of 66 Firmware Version 1.0.3.14... -
Page 58: Syslog Settings
Syslog Server: Syslog server IP or Domain Name • Syslog Level: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 58 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 59: Record
SD card. This will give user possibility of storing more days of video in the same 32GB SD card. If user using GSurf_Pro or GVR3550 NVR, the above limitation will be invalid. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 59 of 66 Firmware Version 1.0.3.14... -
Page 60: Live Storage
Live Storage This page allows user to configure video recording on SD card. Figure 29: Live Storage Configuration Page Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 60 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 61: Software Upgrade
Grandstream recommends end-user use the Grandstream HTTP server: firmware.grandstream.com For large companies, we recommend to maintain their own TFTP/HTTP/HTTPS server for upgrade and provisioning procedures. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 61 of 66 Firmware Version 1.0.3.14... -
Page 62: Instructions For Local Firmware Upgrade Using Tftp Server
“cfg000b820102ab.xml”. The configuration file name should be in lower cases. NOTE: GXV3611IR_HD only support XML automatic provisioning. Grandstream recommends end-user use the Grandstream HTTP server: Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 62 of 66 Firmware Version 1.0.3.14... -
Page 63: Settings
IP camera reboot. The internal small meaning a successful hard factory reset. Please refer to Page 14 for the graphic illustration of hard reset button. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 63 of 66 Firmware Version 1.0.3.14 Last Updated: 11/2015... -
Page 64: Grandstream Networks, Inc
Please double check whether the Grandstream Plug-in/Active-X is installed correctly. Once you log into the GXV3611IR_HD web interface, Internet Explorer will indicate that this website wants to install to following add-on: “GSViewer.cab” from Grandstream Networks, Inc. Please install this add-on when prompted by IE. -
Page 65: Grandstream Networks, Inc
There are free applications and paid version application for this, you can find them in Google Play for Android phone and Apple Store for iPhone, like: IP Cam Viewer: http://hit-mob.com/ Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 65 of 66 Firmware Version 1.0.3.14... - Page 66 If the web port is 80, then the RTSP port is 554. If the web port is not 80, then the RTSP port equals the web port +2000. For example, if the web port is 88, then the RTSP port will be 2088. Grandstream Networks, Inc. GXV3611IR_HD User Manual Page 66 of 66 Firmware Version 1.0.3.14...