Warranty And Support; General; International Warranties; Technical Assistance And Service - Lab.gruppen PLM 20K44 Operation Manual

12. Warranty and Support

12. Warranty and Support

12.1. General

This product is manufactured by Lab.gruppen, and it is warranted to be free from any defects caused by
components or factory workmanship, under normal use and service, for a period of six (6) years from date of
purchase from an authorized Lab.gruppen dealer.
If the product fails to perform as specified during the warranty period, Lab.gruppen will undertake to repair, or at its
option, replace this product at no charge to its owner, provided the unit is returned undamaged, shipping prepaid,
to an authorized service facility or to the factory.
This warranty shall be null and void if the product is subjected to: repair work or alteration by a person other
than those authorized by us; mechanical damage including shipping accidents; war, civil insurrection, misuse,
abuse, operation with incorrect AC voltage; incorrect connections or accessories; operation with faulty associated
equipment; or exposure to inclement weather conditions. Damage due to normal wear and tear is not covered
by the warranty. Units on which the serial number has been removed or defaced will not be eligible for warranty
service.
Lab.gruppen shall not be responsible for any incidental or consequential damages. Lab.gruppen's responsibility is
limited to the product itself. Lab.gruppen takes no responsibility for any loss due to cancellation of any events, or
rent of replacement equipment or costs due to a third party's or customer's loss of profit, or any other indirect cost
or losses however incurred.
Lab.gruppen reserves the right to make changes or improvements in design or manufacturing without assuming
any obligation to change or improve products previously manufactured.
This warranty is exclusive, and no other warranty is expressed or implied. This warranty does not affect the
customer's statutory rights.

12.2. International Warranties

Please contact your supplier or distributor for this information, as rights and disclaimers may vary from country to
country.

12.3. Technical Assistance and Service

12.3.1. International Service
If your Lab.gruppen product requires repair, contact your Lab.gruppen dealer or distributor, visit
http://labgruppen.com/support/find_service_centre/ or contact Lab.gruppen by fax or email to obtain details for
the nearest authorized service centre.
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PLM+ SERIES Operation Manual rev 1.0.0