WEBVIEWER*
S e t u p > S y s t e m > M a i n t e n a n c e
U s e t h e M a i n t e n a n c e s e t u p p a g e t o u p g r a d e t h e f i r m w a r e , I m p o r t o r
E x p o r t S e t t i n g s , R e s e t t h e c a m e r a t o f a c t o r y d e f a u l t , o r r e b o o t t h e
c a m e r a .
Clean the ActiveX and IE Cache & History- After upgrading, the ActiveX controls and IE cache
& history should be cleared to prevent old pages and controls from being used.
1. Close all instances of IE and open 1 IE window.
2. In the right corner, select Tools->Manage Add-ons
3. In the Manage Add-ons window, select "All add-ons"
4. Scroll down and find Unknown Company, highlight one of the ActiveX controls, and click the
More Information link.
5. In the More Information window, click Remove to clear the ActiveX control from IE.
6. Repeat this for the remaining ActiveX components.
7. To clear the cache and browsing history, in the IE menu select Tools->Internet Options. Click
the Delete button in Browsing History.
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