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DW DWC-MB421TIR User Manual

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IP 2.1MP Bullet IR Camera
DWC-MB421TIR
DWC-MB421TIR650
Before installing and using the MEGApix Camera, please read this manual carefully.
Be sure to keep it handy for future reference.
02222013

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Summary of Contents for DW DWC-MB421TIR

  • Page 1 IP 2.1MP Bullet IR Camera DWC-MB421TIR DWC-MB421TIR650 Before installing and using the MEGApix Camera, please read this manual carefully. Be sure to keep it handy for future reference. 02222013...
  • Page 2 PRECAUTIONS  Do not open or modify.  Do not open the case except during maintenance and installation, for it may be dangerous and can cause damages.  Do not put objects into the unit.  Keep metal objects and flammable substances from entering the camera. It can cause fire, short-circuits, or other damages.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS* Introduction...............................4 Features................................4 Inside the Box...............................5 Parts & camera Control Board ........................6 Camera Control Board ..........................7 Dimensions..............................8 Installation.................................9 Network Connection..........................9-10 Mounting the Camera...........................11-12 Adjusting the Camera’s Angle........................13 Storage Device Installation........................14 MEGApix Camera Setup..........................15 Installing the IP Finder..........................15 Using IP Finder Software........................16-17 Network Options............................18 Camera Reboot............................19 MEGApix Camera Web Viewer........................20...

  • Page 4: Introduction

      3.5~16mm Auto Focus Lens [DWC-MB421TIR]  5~50mm Remote Auto Focus Lens [DWC-MB421TIR650]  4X Digital Zoom, 4.5X Optical Zoom [DWC-MB421TIR]  4X Digital Zoom, 8X Optical Zoom [DWC-MB421TIR650]  100ft IR with Intelligent Camera Sync  TDN (True Day and Night) ...

  • Page 5: Inside The Box

    INSIDE THE BOX* The following items are included with the MEGApixEL Camera: 1. Quick Start Guide 2. Mounting Template 3. Mini- CD (Including Manual, QSG, & IP Finder Software) 4. Four (4) Screws and Four (4) Dry Wall Anchors 5. Second BNC Video Jack 6.

  • Page 6: Parts & Camera Control Board

    PARTS & DESCRIPTIONS* 1. Front Case Alarm In/ Out Connection Cable 2. Sunshield 10. Audio In/ Out Connection Cable 3. Lens 11. RJ45 Network Connection Cable 4. Rear Case 12. Power Connection Cable (Max 2.2[W]) 5. Control Board 13. IP Board 6.

  • Page 7: Camera Control Board

    CAMERA’S CONTROL BOARD*...

  • Page 8: Dimensions

    DIMENSIONS*...

  • Page 9: Installation

    NETWORK CONNECTION* Two Options Use a PoE-enabled switch to connect data and power through a single cable and begin viewing and recording images instantly. A non-PoE switch will require an adaptor for power transmission. Using a PoE-Enabled Switch The MEGApix Camera is PoE-Compliant, allowing transmission of power and data via a single Ethernet cable. PoE eliminates the need for the different cables used to power, record, or control the camera.
  • Page 10 NETWORK CONNECTION* Using a Non-PoE Switch If a PoE-enabled switch is not used, use a power adaptor for power transmission and non-PoE switch for data transmission. Follow the illustrations below to connect the camera without a PoE-Enabled Switch.

  • Page 11: Mounting The Camera

    INSTALLATION* 1. Using the mounting template or 2. Pull wires through and make all necessary your own camera, mark and drill the connections. necessary holes to mount the 3. Connect the RJ45 to a CAT5 Cable. bracket to a wall or ceiling. 4.
  • Page 12 INSTALLATION* Junction Box for Bullet Housing 1. Using the mounting template or your own junction box, mark and drill the necessary holes and secure the junction box to a wall or ceiling. 2. Align the camera with the junction box. 3.

  • Page 13: Adjusting The Camera's Angle

    INSTALLATION* A d j u s t i n g t h e C a m e r a ’ s A n g l e T h e M B 4 2 1 S e r i e s i s e q u i p p e d w i t h 3 6 0 ° R o t a t i n g C a m e r a b o a r d a n d a 9 0 ° T i l t i n g a n d 3 6 0 °...

  • Page 14: Storage Device Installation

    INSTALLATION* S t o r a g e D e v i c e T h e M B 4 2 1 T I R M E G A p i x S e r i e s o f f e r t h e o p t i o n o f l o c a l e m e r g e n c y b a c k u p i n c a s e o f n e t w o r k l o s s .

  • Page 15: Megapix Camera Setup

    IP FINDER SOFTWARE* I n s t a l l i n g I P F i n d e r S o f t w a r e IP Finder searches for all the available Digital Watchdog devices currently connected to your network. Install IP Finder to find the MEGApix camera on your local network.

  • Page 16: Using Ip Finder Software

    IP FINDER SOFTWARE* U s i n g I P F i n d e r S o f t w a r e Use IP Finder to change the basic settings of your MEGApix camera or to connect to your MEGApix camera. Configuration: Change the device’s connection type and/or IP address information.
  • Page 17 IP FINDER SOFTWARE* U s i n g I P F i n d e r S o f t w a r e Use IP Finder to set the connection type and the IP address information for your MEGApix camera. DHCP: Select DHCP to access the camera within the same internal network.

  • Page 18: Network Options

    IP FINDER SOFTWARE* D H C P The Dynamic Host Configuration Protocol (DHCP) is a network configuration protocol that allows a device to configure automatically according to the network it is connected to. If your network supports DHCP, and your MEGApix camera is setup as DHCP; then once you search for your camera using IP Finder, the search results will display your MEGApix camera with already set network settings that correspond to your network requirements.

  • Page 19: Camera Reboot

    CAMERA REBOOT* R e s e t t i n g t h e C a m e r a Pressing the reset button on the camera’s control board for five (5) seconds will initialize all environmental variables to factory default. Previous setup for IP default, time, etc. will be deleted. If a system’s IP address is lost, reset the camera back to factory default.

  • Page 20: Megapix Camera Web Viewer

    WEBVIEWER* R e m o t e V i d e o M o n i t o r i n g V i a I n t e r n e t E x p l o r e r Monitor and configure the MEGApix camera through a built-in Webviewer.

  • Page 21: Accessing The Web Viewer Via Google Chrome, Mozilla Firefox And Safari

    WEBVIEWER* R e m o t e V i d e o M o n i t o r i n g V i a C h r o m e , F i r e f o x , o r S a f a r i You can view your MEGApix camera using web browsers other than Internet Explorer.

  • Page 22: First & Second Stream

    WEBVIEWER* D i s p l a y S c r e e n > F i r s t S t r e a m & S e c o n d S t r e a m Configure two stream settings for monitoring and recording. On the main monitoring page, user can view the camera with the First Stream settings or the Second Stream settings.

  • Page 23: Export Image

    WEBVIEWER* D i s p l a y S c r e e n > E x p o r t I m a g e E x p o r t a s c r e e n s h o t o f c u r r e n t l i v e v i d e o t o y o u r c o m p u t e r . Select the Export Image button.

  • Page 24: Print Image

    WEBVIEWER* D i s p l a y S c r e e n > P r i n t I m a g e P r i n t a s c r e e n s h o t o f t h e c u r r e n t l i v e v i d e o . Select the Print button.

  • Page 25: Panic Recording

    WEBVIEWER* WEBVIEWER* D i s p l a y S c r e e n > R e c o r d I n s t a n t l y r e c o r d l i v e v i d e o t o y o u r l o c a l d r i v e . To Setup Instant Recording Select the Record button.

  • Page 26: Megapix Camera Setup

    WEBVIEWER* D i s p l a y S c r e e n > R e c o r d I n s t a n t l y r e c o r d l i v e v i d e o t o y o u r l o c a l d r i v e . To Start and Stop Instant Recording ...
  • Page 27 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > V i d e o & A u d i o > S t r e a m S e t t i n g s The Recommended Stream Settings are indicated on the image to the left.
  • Page 28 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > V i d e o & A u d i o > C o l o r S e t t i n g s Initially, the factory default settings will appear;...
  • Page 29 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > V i d e o & A u d i o > C o l o r S e t t i n g s Initially, the factory default settings will appear;...
  • Page 30 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > V i d e o & A u d i o > A u d i o • Connect speaker/microphone wires (not included) to your camera and to a monitoring device (ex.: PC computer).
  • Page 31 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > V i d e o & A u d i o > P r i v a c y Z o n e The MB421TIR MEGApix Series offers up to 30 privacy zone settings.
  • Page 32 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > E v e n t > M o t i o n D e t e c t i o n The Motion detection feature allows the MEGApix camera to detect motion and trigger an alarm.
  • Page 33 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > E v e n t > M o t i o n A r e a The Motion detection feature allows the MEGApix camera to detect motion and trigger an alarm. To set the camera to send e-mail notifications for every motion triggered alarms, see page 50.
  • Page 34 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > E v e n t > S e n s o r S e t t i n g s To Use Sensor 1.

  • Page 35: Event

    WEBVIEWER* D i s p l a y S c r e e n > S e t u p > E v e n t > E m e r g e n c y A l a r m Send alarm triggered information to predefined destination (i.e.

  • Page 36: Network

    WEBVIEWER* D i s p l a y S c r e e n > S e t u p > N e t w o r k > N e t w o r k S e t t i n g s IP Mode: Select the type of IP address for the camera.
  • Page 37 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > N e t w o r k > D y n a m i c D N S If you do not use a public IP address, DDNS provides you to connect on WAN. DDNS allows you to connect to the MEGApix camera with a URL address instead of an IP address.
  • Page 38 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > N e t w o r k > C o m m u n i c a t i o n P r o t o c o l Current Protocol displays the current selected protocol.
  • Page 39 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > N e t w o r k > A c c e s s P e r m i s s i o n Use the Access Permission page to allow or block specific IP addresses to connect to the camera.
  • Page 40 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > N e t w o r k > O n V I F OnVIF is the Open Network Video Interface Forum. To use OnVIF, check Enable.
  • Page 41 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > N e t w o r k > R T P / R T S P RTP and RTSP Ports Configuration and Management Realtime Transport Protocol (RTP) and Realtime Streaming Protocol (RTSP) are data transfer protocol for delivering live and stored media to one or more clients at the same time.

  • Page 42: Record & Remote Backup

    WEBVIEWER* D i s p l a y S c r e e n > S e t u p > R e c o r d > S t o r a g e D e v i c e Device Information Click the icon Load Device Information to find the SD card connected to the camera.
  • Page 43 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > R e c o r d > S c h e d u l e The recording schedule applies to the SD card local recording. When the camera detects a network loss, it will start recording backup video to the SD card based on the schedule setup.
  • Page 44 WEBVIEWER* WEBVIEWER* D i s p l a y S c r e e n > S e t u p > R e c o r d > S c h e d u l e The recording schedule applies to the SD card local recording. When the camera detects a network loss, it will start recording backup video to the SD card based on the schedule setup.
  • Page 45 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > R e m o t e B a c k u p T a b The MB421TIR MEGApix Series allows you to backup your SD card locally to your computer without the need to remove it from the camera.
  • Page 46 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > S y s t e m > U p g r a d e Upgrade the MEGApix camera with an upgrade file. System Version: Shows the current version of the camera.
  • Page 47 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > S y s t e m > U p g r a d e Upgrade the MEGApix camera with an upgrade file. FTP Upgrade: a.
  • Page 48 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > S y s t e m > U p g r a d e Upgrade the MEGApix camera with an upgrade file. Factory Defatult: You can reset the camera to its original factory settings.
  • Page 49 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > S y s t e m > D a t e & T i m e Set date and time information. Insert the Date and Time.
  • Page 50 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > S y s t e m > E - m a i l N o t i f i c a t i o n Send an e-mail notification when an event is triggered.
  • Page 51 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > S y s t e m > U s e r A c c e s s C o n t r o l To add a new user: 1.
  • Page 52 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > S y s t e m > S y s t e m I n f o r m a t i o n System Information will display all the current camera settings: System Version, Time Information, Network Information, and Stream Information.
  • Page 53 WEBVIEWER* D i s p l a y S c r e e n > S e t u p > S y s t e m > L o g s V i e w User can view detailed logs for system and/or events triggered and recorded in the camera. To view, select the type of report you want to view: System, Event, or System &...

  • Page 54: Specifications

    SPECIFICATIONS* IMAGE ½.8” CMOS Sensor Image Sensor Total Pixels 2016 (H) x 1108 (V) Minimum Scene Illumination 0.0 Lux 3.5~16mm Remote Auto Focus [MB421TIR] Lens 6~50mm Remote Auto Focus Lens [MB421TIR650] Angle of View Horizontal: 55.4 (wide) - 2.9 (tele) AUDIO Compression and Sampling Rate G.711 (8KHz)
  • Page 55 Supported OS: Windows XP, Windows Vista, Windows 7, MAC OS Web Viewer Supported Browser: Internet Explorer, Google Chrome, Mozilla Firefox, Safari Video Management Software DW Spectrum/ Pivot/ NxMS ENVIRONMENTAL Operating Temperature/ Humidity -10°C ~ 55°C (14°F ~ 131°F) Operating Humidity...

  • Page 56: Troubleshooting

    TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I c a n ’ t f i n d m y M E G A p i x c a m e r a o n t h e I P F i n d e r s o f t w a r e . ...
  • Page 57 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I c a n ’ t c o n n e c t t o m y M E G A p i x c a m e r a t h r o u g h t h e W e b B r o w s e r ...
  • Page 58 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I c a n ’ t s e e t h e l i v e v i d e o o f m y M E G A p i x c a m e r a . ...

  • Page 59: Troubleshooting

    TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. S e t t i n g t h e I P A d d r e s s f o r y o u r P C Dynamic Host Configuration Protocol (DHCP) is the default setting for the camera.

  • Page 60: Warranty

    WARRANTY INFORMATION* Digital Watchdog (referred to as “the Warrantor”) warrants the Camera against defects in materials or workmanships as follows: Labor: For the initial two (2) years, one (1) year for IR LED, from the date of original purchase if the camera is determined to be defective, the Warrantor will repair or replace the unit with new or refurbished product at its option, at no charge.

  • Page 61: Limits & Exclusions

    LIMITS & EXCLUSIONS* There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential damages (including, without limitation, damage to recording media) resulting from the use of these products, or arising out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable warranty period set forth above.
  • Page 62 5436 W Crenshaw St, Tampa, FL 33634 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.tv Technical Support Hours: Monday-Friday 8:30am to 8:00pm Eastern Standard Time...

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