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TROUBLESHOOTING
1. SYMPTOM: RECEIVER HAS NO POWER.
If you press the power button on the receiver for more than 5 seconds, you
may use the wrong DC adaptor. There are two types of adaptor; AC adaptor
and DC adaptor.
2. SYMPTOM: NO SOUND
Before there was sound coming from the speaker, but now there is no sound.
Please check your cable connection or your battery.
When you change a new battery, but there is still no sound, the battery may
be placed in a wrong position inside the transmitter. Check the battery
position.
3. SYMPTOM: NOISE AND INTERFERENCE
If you connect the receiver audio out to the mixer for more than 10 feet, we
recommend you changing it to a balanced cable (XLR to XLR). It would reduce
the noises. It is also possible that you may use a wrong adaptor. The receiver
adaptor is in DC 14~16 and 480mA. The charger for the DC power is
9V~15V with a maximum battery capacity of 1800mA.
If you hear some noises from your speaker, but the microphone is off, it means
that two same frequencies are being used within 200 feet. Therefore, we
recommend you changing to a different frequency.
When the hand-held microphone is off, the RF should not brink to the
maximum level in your receiver.
4. SYMPTOM: POOR SIGNAL
Your receiver antenna is not connected properly. Therefore, we recommend
you extending the antennae to its maximum length.
Receiver is placed in the portable rack. When receiver and transmitter are
placed in different rooms made of concrete wall. This would cause poor
signal.
Your audio equipment is close to the police, fire or radio stations. In this case,
you need to change to a different frequency. The first step is to change to a
different frequency in the receiver. Then, change to a different frequency in the
transmitter.
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