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Within the warranty period
■
We repair the terminal free of charge
･
based on the terms documented in the
warranty.
When requesting a repair, make sure to
･
bring the warranty card with the terminal.
Repair requests that are not accompanied
by the warranty or that involve
malfunction and damage due to incorrect
handling by the owner (damage of liquid
crystal, connector, etc.) will only be
repaired at the owner's expense, even if
the warranty period is still effective.
Malfunction due to use of devices and
･
consumable parts other than those
specified by DOCOMO will only be
repaired at the owner's expense, even if
the warranty period is still effective.
Note that repair may be refused in the
■
following cases:
When the terminal has corrosion due to
･
wet by liquid, condensation, perspiration,
etc. or the internal circuit board is
damaged or deformed (we may not be
able to repair when the microUSB jack,
headset jack, liquid crystal, etc. is
damaged or the frame itself is cracked)
based on the result of our examination.
* Even if repair is possible, it will be done at the
owner's expense, as this type of corrosion or
damage is not covered by the warranty.
If the warranty period expires
■
We will repair the terminal at the owner's
expense.
Parts stock period
■
The functional parts necessary to repair the
terminal will be basically available for a
minimum of 4 years after the manufacture is
discontinued.
However, depending on the defective
portion, repair may not be possible because
of a shortage of repair parts. Note that repair
may still be possible depending on the
defective portion even if the stock period
has expired. Contact "Repairs" on the last
page (in Japanese only).
Precautions
Never modify the terminal or accessories.
●
Doing so may result in fire, injuries or
･
malfunctions.
The modified terminal may be repaired
･
only if the owner agrees on that all the
modified parts are restored to the original
conditions.
However, repairs may be refused
depending on the modifications.
The following cases may be considered as
modifications.
- Put a seal etc. on the liquid crystal or key
part
Appendix/Index
201
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