Electronic Commerce Interface (Eci) - First Data EFTPOS User Manual

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Operating your EFTPOS terminal

Electronic commerce interface (ECI)

An electronic commerce interface (ECI) transaction occurs when a customer orders goods or services from

a merchant via a web-based interface or e-commerce platform and the customer and their card are not

present at the merchant outlet. The merchant must key the card number into the terminal to process the

purchase or refund transaction.

The process is similar to a normal purchase (or refund) with manual entry of card details. However, as the

physical card and customer are not present at the point of sale, you should gather and record as much

customer information as possible before processing an ECI transaction.

Select 'ECI' from the main screen if

it is configured as a hot key.

(Refer to page 70 for details.)

Step

Alternatively, if 'ECI' is not a configured hot key,

select 'Transaction', then select 'ECI' from the

transaction list.

$0.00

Enter Amount

ECI-Purchase

ENTER

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