Enter Pin - First Data EFTPOS User Manual

32 Operating your EFTPOS terminal
Step 08
Step 07
$NN.NN

Enter PIN

EFTPOS in progress.
Please wait
This screen indicates the terminal is attempting
Ask the customer to key in their PIN.
to process the transaction.
Step 09 Step 10
Customer copy?
Remove card
If the customer requires a copy of the receipt,
press the green 'thumbs up' button.
If the customer used a chip card to process the
transaction, you can now remove the chip card.
If the customer does not require a copy of the
receipt, press the red 'thumbs down' button.
IMPORTANT
Please ensure that you check the transaction is approved before completing the sale. Hand the customer
their copy of the transaction record, their card and any cash out requested. If the transaction is rejected,
the terminal will display an error message giving the reason. Communicate this reason with the customer.