Refund Transaction - First Data EFTPOS User Manual

34 Operating your EFTPOS terminal

Refund transaction

You can use the refund function when customers are returning goods and to reverse keying errors made by
operators.
IMPORTANT — If you are reversing an error, ensure the full amount of the transaction is refunded before
the purchase is re processed with the correct amount.
Select 'Refund' from the main screen
if it is configured as a hot key.
(Refer to page 70 for details.)
Supervisor
Key in your user ID and press the green ENTER
key on the keypad if prompted.
01
Step
03
Step
NN
Step
Alternatively, if 'Refund' is not a configured hot
key, select 'Transaction', then select 'Refund'
from the transaction list.
Step
Password
XXXX
Key in your password and press the green
ENTER key on the keypad if prompted.
02
04