Communications Setup; First Data Countertop Eftpos Terminal - First Data EFTPOS User Manual

14 Get to know your terminal

Communications setup

First Data countertop EFTPOS terminal

The First Data Merchant Solutions EFTPOS terminal is capable of processing transactions through a
broadband Internet connection as well as a standard phone line.
IP/Broadband
Please contact the helpdesk on 1800 243 444
to activate your First Data Merchant Solutions
countertop EFTPOS terminal for transactions over
a broadband connection.
To use the First Data Merchant Solutions
countertop EFTPOS terminals over a broadband
connection, you will need to have Internet access
and a router that has at least one spare Ethernet
port for each terminal you use.
Your router will need to have dynamic host
configuration protocol (DHCP) turned on. If your
router does not support DHCP, please contact
the helpdesk on 1800 243 444 to configure your
terminal for use with a static IP address. If your
connection has a firewall in place, you will need
to open ports 4108 and 443.
To connect the terminal to your
broadband internet connection:
>
Ensure that Ethernet cabling is
available where the terminal is going
to be installed.
>
Plug an Ethernet cable into the
Ethernet port on the back of the
terminal and connect the cable's other
end to the router.
>
Once the Ethernet cable connects
the First Data Merchant Solutions
countertop EFTPOS terminal with
your router, the lights on the back of
the terminal next to the Ethernet port
should flash to indicate a connection.
>
If the lights fail to turn on, there is
no connection between the First
Data Merchant Solutions countertop
EFTPOS terminal and your router.
Please check your cable and router to
restore connectivity.