First Data VX820 Duet Quick Reference Manual

PRE-AUTH COMPLETION
The recommended best practice is to complete the
pre-auth transaction within 15 days to avoid the risk
of a Chargeback from the Card Issuer. Refer to your
Card Acceptance Agreement for more information.
TIME
Touch
PURCHASE
REFUND
SETTLEMENT
CORRECTION
Touch PREAUTH/COMPLTE.
FORCE
PREAUTH/COMPLTE
SERVER SETUP
OTHER SETUP
Touch COMPLETE.
PREAUTH/COMPLTE
PREAUTH
COMPLETE
DELETE PREAUTH
PREAUTH REPORT
Touch the desired option to
COMPLETE
search by: Clerk (CLRK), Amount
CLRK
(AMT), Account Number (ACCT) or
AMT
ACCT
Invoice Number (INV#).
RETRIEVE BY:INV#
Enter the search criteria such
COMPLETE as INV# and press the green
INVOICE NUMBER:
OK key. The leading zeros in an
invoice number are not required.
If your transaction is shown, touch
COMPLETE
COMP. If you touch PREVIOUS or
COMP
NEXT, you will move to the previous
PREV
NEXT or next open PREAUTH transaction
INVOICE #: EXIT
in the batch.
Enter the new amount of the
COMPLETE
transaction, including adjustments
AMOUNT $30.00
NEW AMOUNT $30.00 and/or tips. Press the green OK
key.
The status will be displayed and
PREAUTH
the merchant receipt will print.
COMPLETE
Tear off the merchant receipt and
TEAR RECEIPT
press the green OK key to print the
PRESS OK
customer copy.
CORRECTION (VOID)
A CORRECTION will delete a translation that is in the
open batch.
Touch CORRECTION.
TIME
PURCHASE
REFUND
SETTLEMENT
CORRECTION
If you wish to correct the last
CORRECTION
transaction, touch YES. To
YES
correct any other transaction in
NO
the batch, touch NO.
CORRECT LAST?
Touch INV# to search for the
CORRECTION
transaction by invoice number or
INV #
touch ACCT# to search by account
ACCOUNT #
number.
RETRIEVE BY:
Enter the INV# or if you chose
ACCT#, enter the last four digits of
CORRECTION
the account number, to find your
INVOICE #:
transaction and press the green
OK key to continue.
CORRECTION
Press CANCEL to return to idle
YES
NO prompt or touch applicable choice
NEXT
to continue.
INV #
Touch YES.
CORRECTION
YES
The Correction will reverse the
NO
TOTAL: $56.67 transaction and update the batch.
Tear off the merchant receipt and
CORRECTION
press the green OK key to print
TEAR RECEIPT
PRESS OK
the customer copy.
REPORTS & SETTLEMENT
Print the TOTALS or DETAIL REPORT to review individual
transactions or batch totals.
TIME
Touch
PURCHASE
REFUND
SETTLEMENT
CORRECTION
REPORTS Touch the report you wish to
TOTALS REPORT
print or touch to access
DETAIL REPORT
additional reports. Press
SERVER REPORTS
CANCEL to return to main menu.
PREAUTH REPORT
Additional prompts may appear depending
on the report selected.
A SETTLEMENT will process all purchases and credits
in the current batch, applying all charges/credits to the
customer's card and sending all funds to your account.
Settle daily in order to receive timely deposits
of your funds.
TIME
Touch SETTLEMENT.
PURCHASE
REFUND
SETTLEMENT
CORRECTION
Enter the total of the batch from
your TOTALS or DETAIL REPORT
SETTLEMENT
TOTAL: $2567.00 and press the green OK key.
TIME
The batch will settle on the host,
PURCHASE
be deleted from the terminal and
REFUND
SETTLEMENT the terminal will return to the main
CORRECTION
transaction menu.
For additional details, refer to the Quick Setup Guide
included with your terminal.
© 2015 First Data Canada, Ltd. All Rights Reserved. First Data Canada Ltd.
is a registered ISO/MSP of Wells Fargo Bank NA, Toronto, ON, Canada. All
trademarks, service marks and trade names used in this material are the
property of their respective owners.
www.firstdatacanada.ca VX820Duet-QRG-2015-08-EN
VX820 Duet
Quick Reference Card
VX820Duet-QRG-2015-08-EN