What To Do If... (Troubleshooting); The Doors Cannot Be Locked, Unlocked, Opened Or Closed - Toyota 2016 Highlander Service Manual

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What to do if... (Troubleshooting)

What to do if... (Troubleshooting)
If you have a problem, check the following before contacting
your Toyota dealer.

The doors cannot be locked, unlocked, opened or closed

You lose your keys
●
If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (P. 115)
●
If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (P. 118)
The doors cannot be locked or unlocked
●
Is the key battery weak or depleted? (P. 538)
●
Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (P. 229)
●
Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●
The function may not operate properly due to the condition of the radio
wave. (P. 115, 149)
The rear door cannot be opened
●
Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 124)
HIGHLANDER_U (OM48F09U)